GO Cleaning Service responded quickly to my inquary the estimate I received was very reasonable compared to the cost I had calculated in my head. read more

This is NOT a "professional" cleaning service. I and my wife generally do house cleaning 10x better than their "professional deep-cleaning" crew. One thing is for sure - this company sends any available person to clean - even if they are not professional cleaners and have ZERO experience. Such was my experience with them. During my 1st appointment, 2 people were to show up but only 1 actually showed up and claimed can clean in 6 hours. Thats 4k sqft of house that typically had taken 15-16 man hours. After 2 hours, I told the cleaner to go back as I paid for entire house (~4k sqft) deep clean and it cannot be done by 1 person and the service was priced for 15-16 manhours of service. Btw: when I mentioned it to manager Juan - somehow he kept claiming that he will not charge for extra hours - while I was thinking whether he meant he will charge less for less hours. The guy repeated that so I knew he was not joking. 2nd time - 2 people came - 1 from last time (had some experience) and another who was first timer and can't clean to save her life. Just terrible! Now about the quality - the worst quality I have seen in my entire life. This company's reviews must have been bought. Impossible that they earned the reviews. * toilets were dirty * sinks were dirty * Mirrors were not clean * Cabinets were dirty * Doors were not cleaned * Appliances were not wiped clean from outside * Gas range grates were never cleaned * Floors were not cleaned (kitchen) and rest if the wooden flooring had water marks everywhere. * Entire kitchen was not cleaned (in general) and rest wasn't cleaned * Stains in bathrooms were not removed until later inspection I mentioned to manager (Juan) that I feel like the cleaners DID NOT use any chemicals or sprays to clean because looking at toilets, sinks, mirrors, shower, cabinets, and floors - IT WAS OBVIOUS. To that Juan said they use eco friendly cleaners. I am not an idiot - his meaning of eco-friendly was just Water! The strange thing is that the cleaners spent 12 hrs of combined time yet things were unclean. How can that be? Makes no sense unless the cleaners were just NOT professional. My wife & I clean the house 10x better than them. By hiring and paying professional cleaners - the expectation was to have the house professionally cleaned - which was far from reality. Anyways, I WILL NEVER RECOMMEND this company to anyone for cleaning. The spend was complete waste - and it was quite a bit! read more

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The job was well done. Our townhouse was cleaned thoroughly after the tenant moved out.

I was able to schedule service for the same week I reached out. The employees who came to my home were friendly and completed the work on my upstairs carpet, staircase, and couch for a marketable price. However, my laminate floor sustained some minor, though not very noticeable, damage from their equipment when they were completing my couch. Additionally, my couch now has some stains that were not present before their service. I contacted the company about these issues after being out of town for a couple of weeks due to the holidays, but they were unable to rectify the situation. I have certainly learned a lesson from this experience. In summary, the quality of the service was acceptable, but I do not believe it offered good value. read more

GO Cleaning Service - After - Carpet Cleaning Near Me - Concord, California

UPDATE: GO Cleaning did reach out to me via text after seeing my review and asked if we could find a resolution. I responded that I'd like a refund & they FULLY GHOSTED. $760 down the drain! read more

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I have had my carpets cleaned professionally many times over the years. What it comes down to is the person who does the job and how much they care about doing a good job. Monday night I found myself in a bit of an emergency unexpectedly needing cleaning Wednesday. Go was available and they provided an arrival time not a window which was a first for me. Two people showed up when expected and handled the business. I asked for an estimate for how long it would take and they completed their work within 5 minutes of their estimate. My only concern is that because they had no company logos anywhere my expectation is that if I used GO again I might get two entirely different people. If I know those two would show up every time I would use Go forever and recommend them without hesitation. While I don't know their names they did a fantastic job and the carpets look amazing. read more

Deep cleaning is expensive but 100% spotless! Cleaner than the day I moved in. Friendly people. read more

Price was reasonable but they sure earned their money ... 5-6 hours of non stop cleaning . Even steam cleaned carpets . Women were looking like finishing a workout at the gym. The garage was sealed as well. Nice work!! read more

Juan from Go Cleaning worked diligently to get the appointment setup, and he worked around my schedule, very friendly and helpful. Chas came in to complete the carpet cleaning today. He was very professional and courteous during the cleaning. He did a great job, very fast and quickly cleaned the carpets. I only had a master bedroom and a set of stairs. The carpets weren't cleaned since before 2017. He did a great job and double checked with me for cleanliness before he packed up. Terrific job, I would highly recommend them again. read more

Arrived early, did a thorough cleaning for move in to a home- added service for carpet cleaning. I like the online reminders and that they have cleaning services because I didn't have to find two separate companies to do the cleaning and carpet cleaning! Will use again and recommend! read more

The first time they arrived to do the job, their machine broke down. Stuff happens! So it was rescheduled for the following morning. BOT employees were kind and ON TIME...I am happy with the results accomplished on an older home carpet. read more

No nonsense cleaning where others would not do it. Fast efficient and effective and reasonably and competivley priced

Very nice and good cleaning service. The crew was very courteous and worked non stop for 4 hours and cleaned my 300 sq ft carpet area thoroughly and also bathroom deep cleaned. The kitchen was also deep cleaned properly including counter top, fridge and oven exterior and the walls. Overall I'm pleased with their service. read more

Amazing service! I was able to schedule an appointment with GO Cleaning Service at the date and time that worked best for me. The team was timely, efficient and professional. Highly recommend. read more

The team at Go Cleaning who clean our home do a great job at completing the services we requested. The fee that we pay is on par with the amount of work - great value! We really appreciate their help. read more

GO Cleaning Service - Carpet Cleaning Near Me - Concord, California

They were flexible with my schedule and needs. House cleaned well and left ready for new home buyers. read more

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Go Cleaning Service, specifically Juan was extremely responsive, professional, and addressed any questions and concerns we had. We did a full clean of our place along with steam cleaning of the carpets . Courteous staff & services were excellent! We are so happy we found you through yelp! Thank you Juan & team! read more

Communication was great and the results were top notch. I would definitely use this company again.

I have a very clutter three room apartment with four cats. I can truthfully say that they did everything that was in their advertisement to do and they did it very well read more

This was absolutely the best cleaning service I have ever had! They cleaned everything, even things I didn't know I ever needed to clean. The house is sterile. They did a whole house cleaning Which I needed after recovering from an illness. read more

He did an amazing job on my carpet and the little rugs, too. I love that the design that he patiently added. OMGoodness, I wish I didn't have to step on them before my guest arrived. But, I showed them the pictures. Perfect!!! The only thing I would add is that you ask what is their source of water in advance. read more

GO Cleaning Service - I loved the design that he made in the carpet throughout the house. Unfortunately, I walked on it before taking the picture. - Carpet Cleaning Near Me - Concord, California

Go Cleaning Service did a fantastic job with my move out cleaning and the cleaning crew went above and beyond with the service. Communication from scheduling and during service was excellent. I will definitely recommend Go Cleaning Service to my friends and family. read more

I hired GO Cleaning Service as a gift for my daughter & son in law who have a new baby. They were very communicative allowing my daughter to schedule the day/time and allowing me to pay for the services They came in and did an AMAZING job! Great attention to detail and an excellent deep clean through the entire house! Worth every penny! We will be using them now on an ongoing basis permanently. I highly recommend their services! you won't be disappointed! They do a GREAT job! Very Happy Customer, Susan Morris read more

GO Cleaning Service - Carpet Cleaning Near Me - Concord, California

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I had a great experience with Go Pro Cleaning service. My carpets are clean and the process was quick and smooth.

Requested a quote here on Yelp. Juan was first to respond with all the details of what services were included. Price seemed right so, I booked it. The tech showed up confirmed services and areas to be cleaned then went to work. He took his time and did an Excellent job. I would absolutely use Go Cleaning service again. House smells great too. read more

I hired this company based on their good reviews on Yelp. They were responsive to my request for service and I was able to schedule a move-out cleaning for my 2 bed/2 bath condo on a day that worked for me. The crew arrived early and they were friendly and polite. I walked them through the condo and left for work. When I returned the following day to finalize my move, I was very disappointed and frankly rather shocked. While the bathrooms and fridge were clean and the place as a whole looked decent, I discovered dozens of places that had either been hastily cleaned or not at all. I spent an hour and a half cleaning spots on the floors, windowsills, baseboards, etc. they also used some kind of cleaner on the stainless steel oven door that no amount of water, soap or counter spray could remove. I am very concerned that this will be seen as damage and taken from my security deposit. When I wrote to the company explaining my disappointment and findings (including several photos), I was offered $20 as a refund. I paid $380 for the cleaning. So insulting. When I reminded them of what I paid, they raised the refund to $30. Moving is so stressful. I hired a professional company to try to take some of the stress away, but it has only added more. read more

Fantastic service with exceptional communication. Very patient with the scheduling of cleaning. Amazing value for the price. Recommend GO for your cleaning business wholeheartedly! read more

They arrived on time and did a great job cleaning my carpets. I had some construction done and it had taken a toll on my hall carpet. It looks so much better now. No complaints at all. read more

Great communication, great service, fair price. Would recommend and would use again. Perfect birthday present for my wife.

3 stars given only because cleaners came in on time and cleaned, also accommodating for our cats being around the house (was unable to keep them inside a room). However, we were not satisfied with the work that was done. Did not seem like deep cleaning work. Window sills were not entirely clean still after they left, base boards not cleaned at all, dining table was not clean (not sure if this is cause this is not necessarily part of the house?). I felt time was wasted on more of reorganizing our stuff on the counter tops, folding blankets/shaping toilet paper. Was asked if fridge or oven can be cleaned (thought cleaning outside of these appliances was already included in price) so thought they were asking about cleaning INSIDE these appliances. Turns out it was just cleaning the outside and nothing touched inside. We were ok to pay extra if they cleaned inside. Overall, don't think we can use this company again since price was not worth the work that was done. We could have cleaned the same way ourselves to be honest. read more

Sonny was great from start to finish. Quick initial response, asked the right questions, confirmed the appointment, showed up on time, did a great job with the rug, and was extremely friendly and courteous. Would use again for sure! read more

Amazing carpet cleaning experience!!! Juan was very fast to get us a competitive quote, and Nelson and Estella make an incredible team cleaning our carpet! We had an old dried out slime patch in our boys' bedroom which we weren't could be tackled, but lo and behold, they were able to get everything out! All the carpet looks fantastic, and all of the little stains and spots are all gone. Thank you very much!! read more

Hired after a minor interior renovation that involved sanding. Asked for attention on all surfaces + dirty window tracks. Between two members, they were here for 2 hrs in a 940 sq ft home. Price was reasonable. After a brief inspection, I asked them to re-do one floor. After their departure, I did the moist white paper towel test in each room and it was apparent a lot was missed that required a do-over. Carlos, the company owner sent them back after 1 hour and did a more thorough job. Kudos for following through on their business promise: "customer satisfaction" Thank you very much. read more

Great service and great experience! Cleaned carpet well and the price was the best as well.

Great experience! I hired them for a move out cleaning of my 1 bed apartment. The price was fair, the cleaners were super nice and followed all my instructions. The place was spotless when they finished. Highly recommend! read more

The 2 ladies who came to clean my house were very nice. They didn't speak English but we were able to use google translate to interact without a problem. So happy to have a clean house again! Thanks! read more

Super happy with GO cleaning. First off, they were extremely fast to respond, communicative, and timely. They were able to get me an appointment quickly and were professional. They also had amazing value and were able to steam clean carpets in addition to cleaning the house. Thank you all so much. read more

Absolutely phenomenal last minute moveout clean of a 4 bdrm house! Yesica and her partner were fast and thorough. I would use them again in a heartbeat. Someone else off an app did a deep clean a month ago and took twice as long but only got half as much done. Very friendly and professional team! read more

Go Cleaning Service was very responsive, provided a competitive quote, and detailed information about their services. I needed cleaning of the common spaces in my home and they came out today and cleaned everything to my expectations and left my house smelling fresh and clean. I would recommend this company and use them again in the future! Thank you read more

Juan and his team were so responsive and I appreciated his services so much. They did an amazing job. I asked them to clean my rug that my dog had vomited on and it is SPOTLESS and so amazing. I also asked them to clean my oven because my last cleaners were NOT able to clean it. But Juan and GO cleaning service was able to make it spotless! They worked their magic. I also have a dog and cat that shed and man they did so much vacuuming and mopping. They also stayed so long to make sure the job was done right and it was worth every dollar. I will be asking them to come regularly and my house is so much better. Their services are great and totally worth the value! read more