What happened to this company's transparency in billing? I only got the total amount verbally and…read moreonly after repeated requests, and no official receipt! The manager said they would "try to come up with something", and was pretty unpleasant about my having mentioned their lack of quotes and receipts in the survey that they had emailed me. Really? You are supposed to provide detailed quotes and receipts. The company used to do that right. The changes that someone has instituted are not making for happy customers. Has it occurred to you that some customers may need those receipts for tax purposes? What you sent me via email within the body of your request for survey was a joke. I will update the rating when I receive the official receipt on the company's letterhead with a description of the work done and breakdown of charges. UPDATE: they finally got the Invoice right. To their credit, their response to survey and review was as quick as could be.

For how much money I spent, I expected much more! I was told 6 to 8 weeks from the time of order…read moreto install. I hadn't heard anything from anyone so reached out only to find our door was there so I set up scheduling. The day of, again, no one reached out to discuss time or anything. The installer himself was very nice, cleaned up after himself, etc. He said they'd be back the following week to install the weather seal since the one he had was broken. To date, still no weather seal. I've called twice to get something set up and because the top panel has a bigger gap between than the other panels. They were to arrive today and still hasn't seen anyone. I wouldn't recommend simply because they were quick to take the money but their communication and willingness to finish the job is far from excellent!​