Had Scott come to repair our 30+ year door that stopped working. He was knowledgeable and diagnosed…read morequickly the problem being a control board which unfortunately was not repairable due to the age of our system. He had options to replace and once we decided what was needed he was able to replace opener, sensors, and door rollers quickly and efficiently. In and out in less than 4 hours. Overall a bit expensive but working great now.

What happened to this company's transparency in billing? I only got the total amount verbally and…read moreonly after repeated requests, and no official receipt! The manager said they would "try to come up with something", and was pretty unpleasant about my having mentioned their lack of quotes and receipts in the survey that they had emailed me. Really? You are supposed to provide detailed quotes and receipts. The company used to do that right. The changes that someone has instituted are not making for happy customers. Has it occurred to you that some customers may need those receipts for tax purposes? What you sent me via email within the body of your request for survey was a joke. I will update the rating when I receive the official receipt on the company's letterhead with a description of the work done and breakdown of charges. UPDATE: they finally got the Invoice right. To their credit, their response to survey and review was as quick as could be.