I've been going to this practices for 16years. The standard of care is not short of quality care…read more The type of care given is always with knowledge and the latest technology to diagnose and improve your health. The office experience is professional and quick. Dr. T and Gena are my favorite.

Wait time was not long Personnel friendly, thoughtful,…read moreexperienced, professional Office personnel welcoming

Came back for our follow up and saw Dr. Long. We waited over an hour after our appointment time in…read morethe lobby, only to wait another 30 minutes in the exam room before anyone came in. By then, my poor daughter had been waiting to use the restroom, so she had just left when Dr. Long finally came in. I said, "Oh, my goodness. She just ran to the restroom! She tried waiting." He rolled his eyes at me, grunted, and said, "I'll be back..." Not another word. No "Hi, I'm Dr. Long," or "Gee, I'm sorry you wasted two hours out of your day because I'm overbooked," or, "You know what, I'll wait for her, since you waited SO LONG for me!!" Nothing. Just a grunt. Talk about rude. The actual exam that followed did not improve. I'm not sure if he tries to be funny and misses the mark, but he just came off as rude and uncaring. He basically said that there is nothing wrong with her, and to wait for yet another ear infection. Well, if I had seen you FIRST, rather than your NP, maybe you would have seen how bad her chronic ear infections get! This is exactly the concern I addresses when I tried to make the appointment. He just shrugged and told us there was nothing he could do for us. Well, because I do not intend to wake up at 2am to another crying daughter from excruciating pain, only to waste another god knows how long waiting to be treated so rudely by this guy, I will spend even more money to go see someone else. Someone who has more respect for the time and care of their patience. Avoid!

This place was filthy. Dirty office that looks like it hasn't been cleaned. The care was not…read moreexplained at all. It was very get you in and get you out for the money. It had absolutely nothing to do with the patient care. We will Never be back here, neither will anyone we know or care about that we know goes here. This was a disgrace of an ENT office and appointment. Save your money and your time, and pick a different doctor's office!!!!!

Overall good care. Usually no problems getting in to be seen fairly quickly. They are pretty good…read moreat working with you and your insurance and Dr. Lazar is good at spending time with you and listening to your concerns. My daughter broke her nose playing softball and we went to LeBonheur through E.R. And were able to follow up with Dr. Lazar less than a week later. We had seen him before in the past for adenoid issues my kiddo was experiencing. Staff is helpful and mostly courteous.

I've been dealing with severe sinus and ear problems for a long time. The doctor walked in and…read moreasked me what I was there for. He appeared to be listening, but obviously he was not. He never checked my sinuses and looked in my ears for a second if that long. My hearing is affected at times because of my issues. He told me there was nothing wrong and I needed hear aids. I have a serious sinus infection going on right now! I don't care if I need hearing aids, that's not the problem. The problem is he didn't even care to try to see if i had any issues, which I do. I am older and he just tried to sell me hearing aids. There is no way he made a correct diagnosis without checking me out for underlying issues. Terrible experience.

Dr McCulley and her staff were awesome. The nurse who did the testing did a nice job and answered…read morequestions. The doctor came in at the end and spent time recommending ways to lessen my allergies and offered solutions. I highly recommend using this office for any allergy testing or allergy needs.

Very frustrating experience, primarily due to a lack of communications. Requested the doctor…read morecontact me to discuss/resolve my concerns, no response

I have no complaints with the staff. They have always treated me well. Not everyone has a great…read morepersonality but people have an off day on occasion. I have my days too. I highly recomend Dr. Beckford and his great staff. His diagnosis helped me to deal with an issue I had for 30 years and another specialist misdiagnosed me ... I felt like my case was difficult but Dr. Beckford explained the problem and explained how to resolve! What a great group!

Okay I want to add a positive review. I have seen several nurses, NP;s. and Dr. Beckford himself…read moreand received courtesy and prompt care from all. The staff up front has been pleasant and the wait time was reasonable.

I found an ENT clinic that takes NEW patients SAME DAY, quite a rarity for a specialtist. Check in…read morewas standard: sign in, pay co-pay, have a seat and the staff was fine. My appointment was in the afternoon, and I had to wait over an hour until I was seen. I didn't complain because I was glad to get in, but set and morning appointments may be better as far as time goes. I was sent to a patient room where the doctor was waiting and ready. The receptionist told me his name but it was my very first time meeting him, and the doctor didn't introduce himself. Although I had an idea of what he was going to do (cauterize my capillaries), there was little preliminary and I would've appreciated if he thoroughly explained before he started instead of me having to ask as he was going along. Since I knew generally what cauterizing entailed, I didn't see reason to panic as this wasn't a major procedure. Overall, it went well and he did a good job. I just wish the step by step was presented before even starting, not as we went.

I had my first allergy test yesterday at Shea Clinic. The service that I received from Shophia…read moreGlidewell was excellent. She explained everything to me in a clear and professional manner. She has the ability to connect with the patients, also she is kind and friendly. I highly recommend this clinic. Rebecca A.

I scheduled this appointment after experiencing several bouts of vertigo. My only complaint is that…read moreit took nearly four weeks to get an appointment, because I specifically wanted to be seen by Dr. Paul Shae. That was understandable because of his reputation and patient load. I was seen within a reasonable time, and my case required several intricate tests. Dr. Shae was everything a Physician should be in evaluating the tests and explainng the results. And although Meniere's Disease was not the diagnosis I wanted to hear or accept, it is better to know my condition so that I can move forward with my treatment. I give this Doctor and Medical Practice the highest possible rating.

From the owner: Medicine and Surgery Of The Ears Hearing And Balance. Patients infant to Adult. Specializing in…read moreeffective treatment for hearing loss, infection, tinnitus, vertigo, Meniere's Disease. Cochlear implants and Hearing Aids. Board Certified.

I recently had a tonsillectomy by Dr. Todd Preston…read more Overall everything went well. Great staff, good doctor. However having this procedure I'm my mid 30s is extremely painful with several week recovery. Dr. Preston only gave me a 5 day supply of pain medication and refused to give any refill. I was in extreme pain after the meds ran out. They passively told me to go to the ER to get refills. I was rather put out by this experience as ER visits are not cheap. It would have been more practical to just give me a refill. So my best advice is to discuss your pain needs prior to any procedure. But overall, Dr. Preston is a good doctor. I'm just a bit frustrated over the experience.

I saw Rande Lazar, MD, a physician in this practice this week to extract a bug that flew into my…read moreear while I was sleeping. My friends and family's reaction (even some the nurses in the St Francis ER) was OH MY GOSH, that makes my skin crawl! Indeed, it was a very stressful experience,spending all night Friday in the E.R. only to leave because they did not have the proper tools and could not remove the bug. My friend who was an ER nurse for years in Somerville for 20 years said she was amazed the ER doctor could not remove it, that this is common in ERs. The only positive was that they were able to kill it, so it stopped moving about 3 a.m (did I mention I got there at 11) The next day, I learned St Francis Park's ER does not have an Ear Nose and Throat doctor on call (Methodist Germantown does) and that I would have to wait until Monday to have the dead bug removed.I can't tell you how upset I might have been had I allowed myself to think about it too much and as the thing must have been up against my ear drum because at times it was very painful and was achy the rest of the time. But back to Rande Lazar. This group agreed to see me on Monday in Bartlett, I paid $180 for an office visit, only to have this man treat me rudely with a complete lack of simple manners, kindness, respect, and no patience what so ever. He did not speak when he entered the exam room, he reached for my left ear and when I said the bug was in the right ear he sarcastically said 'Well can I LOOK in this ear?" He then told me to follow him, (the nurse told me it was the microscope room) then he simply said "Lay down on the table ma'am". He did not say anything else, explain anything. I paused and tried to tell him I have a bit of a phobia of things being put in my ears because many ear infections as a small child and as for his patience, he was again abrupt and told me if I could not be still he would need to sedate me and take the bug out at the hospital. He said he would try only once, I winced, cried out and he told me he would only try once more. After three attempts, he was able to get the bug out. He did not say anything again, I asked the nurse, "Did he get it?" He simply said "show it to her." and left the room. She did really quickly and then took it away. The little young nurse was my only saving grace and did try to be comforting without saying anything. She seemed a bit scared. The entire experience was again, very very stressful, everything from the St Francis' ER doctors seeming cluelessness about what to do and lack of proper tools and of course, the experience I had with this practice. I have actually worked 20+ years in healthcare myself in a support role for a biotech pharmacy and in long term care, and I am a grandmother. I have a high pain tolerance and everyone who knows me will tell you, I am a very calm person, very reasonable and tolerant and do not normally complain. Actually, I have never written an online reviews before. But I am rather sickened and frankly amazed that I was treated this way. There is no excuse for this kind of unprofessional, 'dark ages' behavior in a clinician. And it REALLY concerns me that this man also sees children. But, as I have little other recourse and I feel my patient rights were violated, I have no choice but to post this in the hopes that somehow this man will be held more accountable and that this will help someone else reading this who has a phobia.