Dr Montoya was great, very thorough and efficient. They were able to get me in pretty fast for an…read moreurgent spot check. I also did not wait long once I arrived.

Billing procedure/practices are horrendous. I saw my provider and received statements in the mail…read more I logged into the portal and thought I paid the statement but apparently the transaction didn't go through or an error occurred. Instead of CALLING ME to attempt to collect payment they instead opted to send the bill to a debt collector without ever even attempting another method of contact and I had to call the 1-800 number to see what's going on and paid the bill. It shouldn't be this complicated to just CALL A PERSON TO LET THEM KNOW THEY HAVE A PAYMENT DUE

Run away! The staff has nothing but dollar signs in their eyes. They present their price list and…read moreif you change the topic, they bring it back out to be sure you know you'll have to pay more to discuss a secondary issue. They WILL NOT provide an itemized receipt for self pay clients; you have to sign an statement agreeing to that. If you are part of a cost-sharing plan, they will not help you in any way. I guess they won't make enough profit if they print out a 2-pg itemized statement rather than a 1-pg general receipt. The dollar is king and the client is a nuisance.

Excellent experience with this office. Reception/billing were friendly and professional. Dr. Mc…read moreEwen was also cordial and patient, taking time to answer my questions and provide what seems to me to be a thorough evaluation. I have no complaints.

I had a terrible experience here. Dr Foulds spend her time promoting Alex Jones and talking about…read moreher gun collection including her AK47. It was wildly inappropriate for a doctor visit. I will NEVER go back.

I was a new patient here during the COVID-19 pandemic. At the time of my appointment, masks were…read moremandated and required in all of Kansas, where this office is located. When I arrived, no one was wearing masks. I was told that they are exempt from wearing them, and was then lectured about the death rate of COVID, that masks are completely ineffective, and that I can go ahead and take my mask off. When I explained that I have differing beliefs and good reason to wear one, I was again belittled. You could tell they really didn't want me to wear it, which is not their choice to make. Already blindsided about the masks, I then asked if the doctor could keep 6 feet from me in the room. A reasonable compromise, right? She told me we could discuss it once we got to the room. I wasn't sure why we couldn't discuss it in the lobby right then, but I later realized it was because she had no plans to keep her distance from me. In the room, she sat very close to me despite me having already requested her not to. I understand if someone is exempt from mask wearing. I get it. My issue here is that they did not make this clear to me as a new patient. Furthermore, the doctor lectured me about masks and suggested I take mine off. And finally, they did not attempt to keep distance. I felt very uncomfortable. This office should make it clear they are exempt, so their patients can then make a choice that is best for their personal health. They should also allow patients to wear masks if they choose, without making them feel wrong for wearing them. I am very disappointed with the professionalism of Midwest Dermatology. If you want to feel that your voice is valued and heard as a patient, do not choose this office.

The absolute worst dermatology center on the planet. They herd people through like cattle. They did…read morenot listen to or hear a word I said. I went in to have some moles and skin tags removed. I left with nothing removed. Then I got a thanks and don't come back for a year because your insurance won't pay until another year. They don't have to worry about ever seeing me again. This place is a joke; they don't care about people at all, only money.

a email told me i had to confirm next meeting by phone app. So i tried, but gave up when the…read morecomplexity, the unnecessary complexity quickly became silly. Every question asked the answer already resides in their office systems. A simple yes or no should suffice for this or any registration. I will call the office monday and seek to cut through the crap, and if i am not molified, i will find another skin doctor. I like my doctor just fine, i dislike onerous mazes erected to waste my time for "pre-registration". I do not have to put up with that ever.

Customer service? This place has never heard of it. It's actually bizarre the level they go to…read moreensuring their patients will never, ever, ever be able to get a hold of any of the people on staff. You can sign up for a patient portal, but guess what--you can't send messages on there or actually do anything! Oh but the good news is you can message an AI assistant on their website, which we all know is so helpful and fun. I guess I should've been a dermatologist, because wowzers it must be nice to be paid so handsomely and work 10am-4pm three days a week.

I called this office to get an appointment. It's an automated thing to help you schedule. Once…read moreI was done with that part I asked it about my insurance. It transferred me to a receptionist who said she didn't know but sent me to a billing person. When I talked to that person I explained I have Aetna but through a company called Luminear Health. I was told I should be just fine. My appointment was first thing in the morning and I was willing to take a point for missing work to get into the dermatologist. When I got there I was told they did not take my insurance. The receptionist said I'm not sure we have ever taken that insurance. I asked the cost she couldn't even tell me that. If I had not check with them Prior to missing work for this and made sure my insurance was ok I would not have the right to be mad BUT I did. I checked. If they had said we can see you at a discounted rate today but each visit offer this would be cash rate I would have done it and at least got an answer on if wha is going on is treatable but now I have to start over. I am so mad I missed work ......... Got a point for missing work ....... and still have nothing to show for it. I have called 3 times to get an office manager and get a voicemail box instead of a real person. I cannot believe this is what happens when you do the right things and check and still get hired in the ends. Frustration is not even the beginning of this feeling

Dr Vargas is such a delight, not only an excellent physician but always makes me feel like I'm in…read morecapable hands!

Dr. Vargas is absolutely fabulous! She is incredibly skilled, thoughtful, and always makes me feel…read morecomfortable and confident. Thanks to her expertise, I look and feel my best. I couldn't recommend her more highly!

Great first experience in here for a routine check. The only "ehh" moment simply came from the…read moreparking garage being jam-packed which is normal stuff. The office here was efficient and the appointment was thorough. I went to another dermatologist last year at another hospital who was almost mocking that I was in to get checked out. She's like, "you don't use a tanning booth and don't have anything worrisome? Why are you here?" Um. You know, to not get skin cancer and to do preventative care! It was the opposite here where my appointment ran smoothly while also taking any other questions I had. So if she's accepting new patients (no guarantee), I'd highly recommend Dr. Horner. She knows what she's doing and is overall top-notch.

As usual with Doctors you never see the Doc at your appointed time. I had an appt at 10:10AM and I…read moredidn't see her until 11:10AM. The front desk told other patients the doctor was running an hour behind but not me... I am giving her 4 stars because she is personable, factual and gets it done quick! Every question I had she answered directly and did not hummmhawww like some Derms I have been too. She will point you in the right direction and give you her opinion on what you should do. She will also tell you if she feels comfortable or not removing a mole or doing a certain procedure. The parking garage is a pain in the butt, no one can park between the lines. If you drive a larger vehicle you should just head right up to floor 6/7. This is considered plaza 1 but its in building 3. The nurses were all very friendly and communicative. I have another appointment in May. She is part of St, Lukes Medical Services.

Receptionist was very rude! The doctor rushed me through and gave the explanation very poorly. He…read moredidn't communicate anything to me about needing a shampoo that I had waiting for me at the pharmacy. I therefore wonder if my diagnosis was correct.

Great clinic. I've been here several times over many years for different issues and Dr. Rouse has…read morealways been friendly and I've gotten the care I needed. I highly recommend!