There is a female with a supercilious attitude. Talks with…read morea condescending,cold, harsh tone. You need to work on that, "honey". Don't get on the phone with customers. Have someone else with good manners take the calls. The customers will appreciate that.

The owner doesn't mind being rude to iOS loyal customers. My doctor's office called over there and…read morehe was an asshole to her, too. Their customer service skills completely suck. Would NOT recommend unless you feel like being on the receiving end of verbal abuse.

ima Be 6 yrs clean on Nov 17th, I am a recovering addict. Im protected by Americans w disability…read moreact and everytime I get a RX at this Walgreens it's a nightmare. Ada violations. Hippa. Insane. Deny or delay. The last visit 4/22/26 the pharmist told me 30 mins When I called. I said you're telling me that at 11am i can pick up my script, no probs and no delays? He said yes. he here's my phone say this call is being recorded. He slams the phone down hanging up on me!! I go to the store at 11am. Wait 28 mins in line and then wait til I get my RX in hand bc if you say anything they don't like, they will refuse to fill it And call it Pharmacist discretion. So i ask the pharmacist why did u hang up on me when I called just bc you heard it say im recording? he said it was a accident lol. I said sir it's an old school plastic busn phone. You can clearly hear you slam it down. I am 13 days from major elbow tendon surgery that controls my fingers And in an immobilization brace. I'm legally temp handicapped. My left arm just had the exact same surgery done isn't even 100% 24 weeks ago. It's a 3/6 month recovery. I had them done back to back. So 13 days after surgery this pharmacist thinks he's caught lying on recording. My phone was in my rt hand against my left bicep until I look to make sure its recording. When I take my eyes off of him, he panics and snatches at my phone. See pics. He hits both hands and the phone. Phone screen cracked from compression cracks either my fingers or his squeezing so hard. Idk how I hung on. I don't but I'm glad I did n bc it woulda ended badly had he gotten it. Walgreens blames me and says I'm fishing to sue them lmao. Bc iv video'd every time I got a prescription to document the ada violations and discriminatio. Iv wrote the head of the legal dept and even text w him. I don't want the money from sueing them!! I want to walk in and get a prescription like everyone else. In and out. Treated equally!! They seem to think I'm the addict still that won't see this thru or can't afford to bang it out w them. I think my 5.5 yrs clean, full time plumber,no kids. Home. Nice car paid off w full coverage and 738 credit score says I'm not the addict you are estimating me to be. lol. Before you think oh you can't record in Walgreens. Sure you can, there's no expectation of privacy in public, the store can ask you not to record and if you'd don't complain you to leave but I have video of me and store manager discussing the issues previously about ada violations. Also notice their licenses are not in clear readable public view. They are above the drive thru window at multiple locations. Illeagal. My IP16 pro camera couldn't zoom in to read a name. Have the video to show too lol. Avoid like the plague and if you've been harrassed bc of your past and in recovery hmu.

Shameful lack of professionalism & service. They do not answer the phone. Automated countdown as to…read morewhere you are in line. CVS has a messaging system where they can call you back if they're overwhelmed at the moment. Here, you wait patient only to have the tech/pharmacist lift the receiver & promptly put you on hold. Not even an attempt to ask you to hold please. I only heard her shout, "You got the number?!" & clicked over to limbo. Their QA system will register they seem to answer their calls in a timely manner only but bc they know how to game their antiquated system.

I've been getting my 'scripts at First Care since they opened. Their prices are less then…read moreKrogers, Meijers, and drug stores. The personal interaction is what you don't get at places that have lots of customers. I've also taken advantage of the home delivery service on a few occasions

For the pharmacy, most of the supply staff and drivers! You all rock!…read more I want to give 0 stars to the supply director. Telling me she's THE director doesn't mean shit. I've been calling in supplies for the past year and this is the first time I've spoke to her. She needs to work on her customer service skills. She has a bad tone and attitude. I've always ordered supplies 2-4 weeks in advance. She says they can only do it a week in advance. The next delivery date will always be 30 days after the supplies are delivered. She was just too lazy to calculate when the next shipment would go out. Then she says I'll do it for you this time. I said thank you, I really appreciate it. Her response was "Mmm Hmm." Whoever chose her to be the director should demote her and move someone below her into that position. Everyone under her is so kind and so helpful!

Hock's has excellent service. The people are friendly and helpful. They provide prompt service on…read moremy prescriptions. The store was clean and well lit. They have a nice selection of over the counter medications.And a short walk from door to pharmacy is a nice plus. Their prices are competitive too.

Would give zero stars if I could. Long wait time, inconsiderate to people of color…read more You can thank your store manager Crystal at 1001 E. Main St. Trotwood, OH Store#6142

If I could give this CVS in Trotwood a negative star I would. We don't have a variety of pharmacies…read morein our area, so you're stuck with these people. I have to say the Tech's are outstanding, the Pharmacist is a moron and has no knowledge of her job. I can't even count how many times I have gone through or called and a Tech will tell me a prescription will be ready to fill the next day and I call the next day and the Pharmacist tells me that, either there is no prescription or it's not ready. I have on many of these exchanges spoken with a pharmacy Tech and the order is found and filled with no issue, I don't know why it's such a hassle every time. I'm just going to switch to Meijer. Its no wonder they have started closing at 7:00pm gone for lunch 1:30-2:30, and they are completely closed every Saturday and Sunday. My doctor made adjustments in the dates so I could have my medication when I need it. I am a recent amputee, wouldn't you think they would follow my doctors instructions on the prescription, he is the doctor, he knows that I need the medication.

My wife's Rx are filled here. They are customer oriented and always courteous, whether in the…read moredrive. Thru or over the counter inside the store. I have no issues with accuracy in filling the prescriptions, always right on point.

With out question the BEST in Montgomery County. I have had a Kidney transplant almost 3 years ago…read morenow, and with a transplant comes a lot of experiminting with drugs to see just how well tuned they can get that new kidney. All of the people working in the Pharmacy have done an excellent with taking caution to make sure that all of the meds that I received, even from local doctors will not effect any other meds that I take. They stay on top of the meds and their expiration times, not only for me but for my wife as well.If they don't have a med available, and I need it right away, they find another Pharmacy that has it, and they send me there. Wonderful, polite, and alway smiling.

This is mainly for the pharmacy. I have an extremely complicated insurance and prescription ordeal,…read moreand while I was in Ohio, it jut so happened I needed a refill. I found this Walgreens via GoodRx, and I'm so glad I did. The pharmacist went above and beyond to accommodate me and her me the best price possible, while following protocol to make sure I wasn't scamming them with an out of state script. Everyone was so kind and helpful. It's not in a great area, but I highly recommend this place.

Do NOT use this pharmacy! I've been trying to get a medication filled for 7 days at this point with…read moreno luck. They do not answer their phones and if you go into the store the line has 10+ people in it. Everyone in line is complaining about the same thing--how long they've been trying to get their Rx filled and how no one answers the phones. I understand that this Rite Aid location may be experiencing an influx in new customers since the CVS closed (I am one of those people myself), but they should at least have someone answering the phones to let people know wait times are longer than usual and if they urgently need a medication to temporarily get it filled at another location.

Do not go to this pharmacy in Brookville. Customer service is horrible. It took 6 days to get a…read morerefill for my high blood pressure medication. When I tried to transfer my prescription to Walgreens they wouldn't send the my information to Walgreens. Walgreens told me they won't answer the phone or cooperate in sending my prescription information to them. I filed a complaint against this business with the Ohio State Pharmacy Board. I have asked my Doctor to change my pharmacy to Walgreens.