Very professional, courteous and at my place when they said they would be here. Called out to fix a leak in a pipe. Turned out the pipe wasn't mine. I was charged a service fee of $29 not the usual fee of $79 because they gave me a senior citizen charge. Thank you very much read more

This company is a scam, they upcharge like crazy and put holes in walls and then don't repair them. They claim to be a family owed business but don't have that mentality. When I spoke to the boss and questioned the price he couldn't tell me why he was charging my parents $5000, just that that's the price. If you value your money I would not trust this company to do any jobs for you, they aren't interested in anything but making a ton of money of people who may not know any better. read more

They charged me $180 to tell me "there is nothing wrong with my AC unit." Three weeks later, the AC not functioning and blowing 85 degree air. Great place to go if you want to throw money away and get lied to. read more

They are very reliable and friendly. Work was done quickly. I would recommend them highly!

Just had KMP out to the house to take a look at my hot water heater. I requested that Nick Riley come out and talk to me about my options. Once again he did an excellent job and informed us what we could do and the cost. Thanks again for your help Nick is a very good plumber. read more

we had a clogged drain that caused a flood in the kitchen and laundryroom. john showed up right on time and immediately got to work. he discovered the problem and unclogged the drains. the issue was old pipes and a build up. he cleaned the drains and stated that even though the pipes are old they appeared to be in good condition. we were very happy with the job he did and if we ever need a plumber again, we will call on kmp. we beleive that everyone at kmp that we have dealt with is honest and upfront regarding the work and the price. read more

We recently hired KMP Plumbing to do major repairs underneath our home. Nick Riley and Csaba met with us and laid out the expectations for us as to what needed to be done. We were apprised of the progress daily and Nick and Csaba were friendly and professional as they updated us on the progress. On a scale of 1-10, I give Nick and Csaba a 15! I highly recommend KMP Plumbing if you need any plumbing repairs. read more

EXCELLENT SERVICE!!! We have had KMP do both plumbing and HVAC work before and this time was no different! EXCELLENT!!! Hunter and Angel arrived on time and listened to our concerns and immediately got to work... When the work was done they cleaned up all areas they worked! Glad I have KMP on a service plan! read more

Good service and nice people. Kevin was polite and professional repairing water line. Phone staff was friendly and efficient. Good communication. read more

I was very pleased with the work Hunter did to tune up our heating unit. He found a problem that needed to be handled and we scheduled a return visit. Hunter was very thorough and kept me informed throughout the process. I highly recommend KMP for your plumbing, heating and A/C needs. read more

Excellent service. Explained what he was going to do and gave me all the results of his work including pictures.

Long story short, I needed two shut off valves changed out for two toilets. I know how, but didn't have the time or the right tool to remove the flange on the copper pipe, so we called KMP. I went to work, and KMP came out and while they were there, I had my wife to ask how much it would be to change out the toilet flush handle (save me a trip to Lowes) and our bathroom faucets could probably use some new O rings as they drip a little when the water is turned on. She called me about an hour after they got there and told me that she would not let them do the work, and paid them the 79 dollar fee. KMP sent an estimate to my email. OVER A THOUSAND DOLLARS! (See photo) They wanted a hundred dollars to change out the flush handle! This is a ten dollar part and a two minute job, IF THAT! They wanted almost 500 to put in the shut off valves, with the "hard piped into existing".... Makes it sound so hard, but it really just needed to be updated. Again, another part that takes less than 2 minutes and less than ten dollars. So then we get back up to the top, a 29.00 service fee....so I guess this was to get them to pull back into our driveway, on top of the already 79.00 we had paid them for this email. THREE HUNDRED DOLLARS to replace a couple O rings in the faucet handles! THREE HUNDRED! Thats forty two cents worth of parts and less than five minutes work. And then they want to charge me to be one of the privileged to pay these OVER THE TOP prices for a membership! Are you kidding me?!?!?! I cant comment on their work, as they wont ever do work in my home at these prices. I had Curlys Plumbing come out and for 250.00, I got both shut off valves and supply lines changed out. I can do the other stuff myself. Call someone else. KMP has nice trucks and now I know why.....you're overpaying for it! read more

KMP Plumbing, Heating & Air - Plumbing Near Me - Burleson, Texas

KMP has rescued me multiple times with plumbing and HVAC issues. I have always found them to be honest, reliable, professional, and patient in explaining things to me. Recently, a situation arose with my HVAC system, and the integrity with which they handled the situation was admirable, though not surprising. My interaction with each person in the chain of events-Michael, Will, Rachel, Kellie, Joe, Hunter- solidified my trust in KMP. Thank you for being outstanding not only in what you do, but how you do it! read more

The whole staff at KMP is amazing! From the moment I called they were great! They communicated all the details with me before booking, they called and text when the technician was on the way, and called after to ensure we were completely satisfied! Evan, our technician, was so professional and gave us a few options to choose from to replace our hose bibbs. I couldn't be more impressed with the service I received. They say you get what you pay for, well, we got more! We won't use anyone else for our plumbing or hvac needs! read more

KMP Plumbing, Heating & Air - Plumbing Near Me - Burleson, Texas

I had a water heater failure that caused quite a mess in the garage. From the person that answered my phone call to the actual service call, the service was terrific and reliable. We were given clear options for repair or replacement, but we knew a replacement was a long time coming anyway so we went for a replacement. KMP sent Zane, who called before arriving, helped clean up the mess as we had physical limitations, and even texted us later on to be sure the water heater was working OK. It was great to have such quality and caring help in a stressful time. We will definitely be using them again. read more

When we saw water running down the driveway on a Saturday afternoon, we knew there was trouble. A neighbor had (a different) plumber at their home who was kind enough to come over and help us get the water shut off at the street. But his dispatch team couldn't get anyone out until Monday afternoon. I called KMP and crossed my fingers. While Henry couldn't make it out Saturday, he was at my house at 8 am on Sunday morning. I provided the fresh coffee and he provided a best-case solution for a broken pipe --- not under my slab and not under my driveway. No jackhammers! It was in the flowerbed, but he didn't even have to dig up any of my bushes. I was fully expecting a $1500 invoice (weekend emergency service) but was pleasantly surprised. It's never a convenient time to have a plumbing issue, but Henry and KMP made a bad situation much more tolerable. read more

Had an emergency flood from a toilet valve that burst. KMP Plumbing was able to come out within a few hours and the service guy, Duffy, was GREAT! Very professional and fixed out issue right away! We will use KMP Plumbing for any plumbing issues going forward for sure. I was out of town for work and quickly pulled up Yelp to find someone while He was trying to get the water to shut off. Saw positive feedback from yelp and called and they were able to be out very quickly. read more

I am selling my house and the buyer's inspector convinced them that our water pressure was too high (86 psi & he said 80 was correct). Pressure is like money to me-the more the better! Anyway they specified we have a pressure Reducing Valve on our side of the meter. Donald was dispatched and he was great. He shook my hand when he introduced himself, called ahead to give me ETA and was even a little early. He located where the valve needed to be installed, dug up the yard and got everything done efficiently. He even hauled off the excess dirt & returned the sod to it's place. Donald adjusted the pressure using his gauge to 78 PSI. I had a great experience and used an online coupon for $40. If the work had been $100 less I would add a 5th star. Plumbing is only cheap if you aren't paying the bill. read more

KMP Plumbing, Heating & Air - 78 PSI! - Plumbing Near Me - Burleson, Texas

After 48 hours of no power, we then had 2 major pipes break which lead to water pouring from the ceiling in three different rooms in our house. We frantically searched for a good plumber to help and KMP literally saved the day and our house. KMP was incredible from start to finish. The office was extremely nice and helpful and though they had to book us a few days out due to the overload from the storm, they promised if there were any cancellations they would get us in as soon as they could. They were AMAZING and got to us within 24 hours. John came to our rescue and, after assessing the situation, called in his two teammates Zach and Devon. All 3 of these guys were extremely professional and went above and beyond to help us fix our situation. We could not have had a better experience - especially during such a stressful time. Thank you, KMP! We will be recommending you to everyone we know! read more

I called KMP to do leak test on my water system and drain system. They told me the service call would be $29. I knew the test would be more than that, but another company had done the same testing a month prior (I needed a 2nd opinion) and I figured KMP's price would be in the same ballpark. They charged $564. The tech was Donald, and he did a nice job, but he was here about an hour. When I looked back at the cost from the other company, it was $295. I called KMP back to ask why so high & was told that's their price, period. They refused to make any adjustment, even when I advised them of what the other company charged. I have no problem with the quality of their work, but suggest you compare prices first. I saw a similar review from another customer. read more

Micheal for the heating and air was fantastic. His knowledge far exceeded my expectations. I came home from work to a new working system and Micheal explained to me everything in great detail so I feel comfortable with any and everything that they have done. Now my kids won't fry during the summer. Thank you KMP. read more

Top notch service! Received service for a leaky toilet repair. The technician was on time, repaired my toilet and treated my home with respect (not leaving any trash particles behind). I would definitely use KMP again and refer all my friends! read more

Had a leak at the water main, had the city come out to tell me it was on my side of the meter. So I went on Yelp looking for a plumber and came upon KMP, so I gave them a call and to make a long story short, I arranged with KMP to come out between 2 - 5 PM but would call if they got an opening. They called and showed up before noon, gave me the estimate and started to work. They had it done very quickly and efficiently even made some improvements on the connection to the sprinkler system. I appreciated their promptness and the clean condition they left the area. read more

We appreciate KMP and Don Lilly so much!!! They helped us and we felt a little hopeless after going back forth from plumber to electrician!!! read more

I have never been so aggravated over needing a question answered Alejandro which obviously answers for several locations she repeatedly said could not answer one question is this regular business hours on the weekend? Is there a extra fee for having you come out on the weekends? These were questions that she could not answer she could not answer what kind of safety precautions we are taking because of the covid19 spread at this time you have a great day and I will not refer or call back to your business read more

Called midday Saturday to have urgent repairs made to my broken water main. They arrived within an hour, charged 79 for coming out, confirmed the repairs to be made as well as the price they wanted to charge (fair and reasonable in our opinion) we agreed and the work was completed with an hour or so. Very polite no BS and trustworthy. 5 Star service. Will use for any future plumbing needs. read more

These folks came out to my house to replace a sewer line. They started digging on the wrong property first , then they started digging in the wrong place on my property severing the tree roots of my silver leaf maple trees that died within a week of this mistake. They told me my sidewalk would not be damaged but ended up tearing it up anyway causing me to hire a mason to pour a new sidewalk . After they did more damage then I had ever imagined and I disputed the bill because of this they sued me. In the end the back fill of dirt was done improperly and pulled the sewer line down causing the sewer line to break in about a year. I had to hire another company to come out and dig my front yard up all over again and repeat this job that should have been done right in the first place. AVOID KMP LIKE THE PLAGUE !!!! Three thousand dollars down the drain. ( no pun intended ) read more

I've done business with KMP as a vendor for the company and never had any problems with them. I decided to use them as a customer and that is a different story. In August 2013 I had a problem with a leak in my front yard and was happy to call a local company to come fix the problem. They fixed the problem which did not take long at all but cost a little under 300 which seemed pretty high but I thought the problem would be done so I was okay to pay the bill. Come to now in August 2016, the same exact problem has started leaking in the same exact spot. I called KMP to see if there was a warranty or some sort of discount since they were the original Plumbing company to fix the problem. I was then met with terrible customer service by the woman who answered the phone and would go to the line "did the ground move?" and continued to not give any answers or solutions. I was then transferred to the boss who said that they back their work but was not going to warranty or discount anything for fixing the same exact problem and "good luck with trying to get a company to give you a lifetime warranty." read more

I am not a happy camper. Earlier this Summer, I had KMP come clean out my sewer line. While they were able to clean the roots out where another plumber couldn't, they informed me that my line was broken near the curb that they could not penetrate (they marked the spot with paint on the grass and curb) and the sewer line was going to have to be replaced from the house to the street at a cost of $4,700. What they didn't tell me and what I found out from a friend was that any breaks within 5 or so feet of the curb was the responsibility of the City, as it's within the City's right-of-way. The City of Arlington got it repaired, at NO COST TO ME, within 3 days. So, if I had just given KMP the OK to fix it, I would have had my yard torn up, a tree would have had to be removed, my mailbox would have had to been relocated, and I would have been out $4,700. Hhhhmmmm, the City of Arlington repaired it for FREE. So, why didn't KMP tell me to call the City? Surely they know the code. It appears to me they just wanted the $4,700 job! read more