Knowledgeable!! Persistent!! Helpful!! And friendly. Thanks so much, Jacob & assistant! read more

Company was sent out by American Home Shield. Nando G was my tech and he resolved the issue quickly.

What an awesome experience!!!!! They handled everything with my home warranty group, I didn't have to do anything. We had a bad hot water heater, instead of going with another big bulky tank, we went with a tankless unit, Charles and the crew even took care of that as well. What a new hot water experience that has been, talk about HOT WATER!!!!!. They discarded the old huge bulky tank for us. I can't say enough good things about the crew Charles,Chris and Taylor, I'm so glad my home warranty recommended them, I hope they will be the company that always takes care of our plumbing needs. "We'll I hope we don't have anymore any time soon. lol I highly recommend this company to anyone who is looking for a good company that really cares about their customers. One happy customer. read more

He did an excellent job. He was a great technician. He explained what he was doing and how he was doing it. Everything worked great.

Awesome experience! We had an emergency leak where water would not stop running outside, and through our home warranty, they assigned f6 plumbing who was able to fit us in same day we placed order and fixed everything within a day! Wouldn't hesitate to use them again! read more

F6 Plumbing - Before - Plumbing Near Me - Alvarado, Texas

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I am extremely disappointed and frustrated with the service and communication from F6 Plumbing. What started off as a smooth experience quickly turned into one of the most unprofessional and stressful service situations I've had to deal with. American Home Shield assigned F6 Plumbing to repair our hot water heater. The first technician came out the same day and was great--attentive, kind, and helpful. Unfortunately, everything after that has been a complete nightmare. After the hot water heater was installed, we were given a massive appointment window for Friday--8 AM to 5 PM. We rearranged our entire day, took off work, and waited at home for HOURS. No call. No update. No courtesy. Nothing. Finally, around 3 PM, I called F6 myself only to be told no one was ever scheduled to come. Chris blamed his boss for not calling, but that still doesn't explain why I received two different text messages with two different appointment times the day before. Chris promised--PROMISED--someone would be at my home Monday at 7:50 AM. We made arrangements AGAIN, missing more work because we were trying to be patient and give this company another chance. Well, guess what? Monday came. 7:50 AM came. 8:00 AM came. No one showed. I called at 8:02 AM and spoke with Brittany. Her tone was flat, cold, and unbothered. She casually told me the appointment was actually for Tuesday, not Monday. No explanation for the misinformation. No concern for the time and money we've lost. No accountability. Just a simple "sorry" with zero effort to fix anything. It felt dismissive and honestly insulting. Then--right after hanging up--I received an email confirming a Tuesday appointment. Again, no communication unless I chase it down. I even called the City of Glenn Heights to verify their system because F6 tried to deflect blame. The city confirmed their system is new but very easy to navigate, which only reinforced what I already knew: F6 Plumbing dropped the ball. Repeatedly. Completely. And instead of owning their mistakes, they pointed fingers and left the customer to deal with the fallout. This has cost us time. It has cost us money. It has caused unnecessary stress. And it all could have been avoided with honest communication and basic customer service. If you value your time, your work schedule, and your sanity, think twice before relying on F6 Plumbing. The lack of professionalism, empathy, and accountability is truly disappointing. read more

Had the pleasure of having a great personality in the plumber assigned to my ticket. It's like the heavens participated in the selection. Charles was very pleasant and knowledgeable which showed in the expediency in which he resolved my issues. With or without AHS I prefer utilizing his company's, F6 Plumbing LLC, services. . read more

Dustin did a great job repairing and reseating our tolet. We'll be having him back to repace another toilet in our home. Professional and honest with up front estimates without the upsell. Good job. read more

Randy was great! He was super polite and professional. He completed the job quick and explained everything that was wrong.

They did a great job finding our leak. It was inside our wall and he found it with the least damage to the wall.

Uriel was here today for a water heater problem. He is very polite and professional. I would highly recommend him personally and the company too. read more

F6 contacted us promptly and scheduled us in right away. Nando was very professional and kind. Problems were resolved. Thank you!

Jacob my service advisor provided A1 service during his visit. Thanks F6 Plumbing. They always send the best technicians. read more

Charles was very quick and knowledgeable. Got 2 toilets working in less than 10 minutes. Great attitude/ costumer service.

Great service, nice plumber once they showed up. Overflow happened on Saturday they say their not open on weekends and on Monday they made the appointment for Tuesday for my over flowing upset bathroom sink the overflowed to the downstairs bathroom read more

Made a request call with my warranty company. Charles came to the house and diagnosed the issue and explained in detail what our options are. I appreciated his honesty and attention to detail. read more

A service tech came promptly the same day we called. He was great, and diagnosed the problem. But F6 was not going to be able to get parts for five days. We went with our regular plumber who is going to get the parts in two days. For some reason, F6 was unable or unwilling to find a vendor who would ship overnight. Saving $18.00 on shipping cost them the job, and would have given us a hot water heater working four days sooner. This was arranged through the American Home Shield appliance warranty company, which may be part of the problem. read more

Great customer service. Prompt knowledgeable professional and courteous. The technician was on time and completed the job to my satisfaction. read more

Great service and communication. The technician, Jacob explained the issue and fixed it promptly.

PLEASE before using them, get a second opinion/quote, your pocket book will thank you. I asked 2 different people there if there is any way my leaking pipe could be fixed any cheaper, that I did not have an extra $1,200 to fix it right now. They told me NO, and offered me a financing plan instead. I called a different company, for a second opinion, they were able to fix my pipe right then, when they just came out to look at it, in less then 20 mins. (it wasn't even the pipe, it was the fitting to the pipe that was leaking).. cost me only $275.. F6 Plumbing wanted to charge me $1,175 to fix a simple 15-30 min job... Please be smart about choosing who you use to fix things you don't know much about. Companies like them like to take advantage of people like us. It's so sad. read more

F6 Plumbing - F6 Plumbing quote. - Plumbing Near Me - Alvarado, Texas

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Plumbing Service - shower stoppage Excellent work by Michael C AHS assigned F6 Plumbing. they immediately scheduled the service appointment for next day. read more

F6 plumbing was called out to replace a faucet in my rental house by my HOME WARRANTY company only to install the wrong product now I have a sink that dont drain cause he didnt install a handle to pull up to drain the sink . several calls later they said I will have to pay for another service fee for them to come out to do the job again that should have been done right the first time the tech took advantage of a elderly lady. shame on you. . read more

Very quick turnaround on garbage disposal replacement; diagnosed a leaking motor and replaced with a new one under warranty.

This is a disreputable company that is a shill for home warranty companies. They've come to my home twice now through American Home Shield and have intentionally misstated the cause of the issue so that the home warranty company will deny the claim and they can charge full price. The example of my issue was a cracked toilet tank which they claimed was caused by a build up of pressure (in a toilet tank!). Their cost to install a $100 toilet: $700. Avoid these con artists at all cost. read more

Used F6 plumbing to fix some nagging problems home.After a stroke just unable to fix it myself. He was fast and diagnosed the problems immediately. Very professional but also very kind. Price was good for all of the work he did, and was fairly fast. Will certainly request again. read more

They were prompt and Miles was very helpful in explaining the situation and how he was going to handle it. Resolution was a lot easier than what I expected. Thank you F6 for your help in resolving my issues. read more

I would give them a Zero. My Home Owner's Care plan sent them to repair my water heater. The serviceman that came out wasn't terribly friendly, very business like, giving me the facts. After checking my water heater, and supposedly checking with the plan company, told me my repairs weren't covered and I would have to pay over $700 out of my pocket. He told me that I needed to replace the tubing going into the water, install a shut off (supposedly mine didn't have one). I asked for a second opinion, and the company sent another company. Within an hour he repaired the water heater and I didn't have to pay anything out of pocket. I asked about the shutoff, and he said I had one and showed it to me. I don't know if they were going to collect from the company and then also collect my out of pocket money. So, ZERO!!! read more

Uriel Tech who serviced our clogged garbage disposal. Friendly, thorough & professional in his service! would highly recommend F6 Plumbing for any issues yall have read more

The technician i got was Jacob he was on time ,very professional and extremely knowledgeable he explained everything that was happening and resolved what I thought would be long in less than 30 minutes. The company as a whole kept me in the loop with scheduling and and was also very professional. So if you plumbing issues give F6 Plumbing a holla read more

Had a slow draining sink in my upstairs bathroom. Chris came out to fix it and was quick and efficient. communicated with me effectively and I am grateful for the Serivce provided. read more

This was our first experience with F6 Plumbing. I love the fact that they asked for a picture of the plumbing issue which allowed them to come prepared with the parts! They also sent an actual picture and the name of the assigned technician. Taylor was professional and fixed our problem in no time! Great experience! read more

F6 helped with with a pretty serious plumbing issue. I appreciated how Fernando explained what needed to be completed, why, and what the cost would be. I found Fernando to be very professional as he even tried to look at a less expensive options. Wish this options worked out-but also appreciate him discussing and trying them. . read more

Christmas Eve and needing a plumber to fix my toilet! with in 20 minutes I had some one from F6 plumbing there to fix me up and took about the same time to fix it. very satisfying to know the quality of service that was in a short time, I so very much appreciate at a very fare price! thanks again, Karen Patterson read more

The work completed by Jacob was excellent* friendly and professional, also was able to quickly assess fix and resolve issue. Jacob did a Great Job, Thank You Jacob and F6 Plumbing. Your Very Lucky to have an Jabob F6 Plumbing. read more

If you are looking for a reliable company who specializes in plumbing then look no further. My Tech was Micheal C. Prior to his arrival the company sent a electronic photo and brief description of the tech. He arrived on time. He asked me question about the problem . He examined the issue. He showed me what was causing the issue and how it could be fixed. Within the hour he had repaired my plumbing. He did a couple of test with me to insure me the repair was complete. He reviewed the warranty with me and ask if I had any questions. And with a smile I was up and running again. This is day 3 and my garbage disposal is still working. read more

Quickly identified issue and resolution. Offered a few options and timeline is quick for bringing old water heater up to code and replacing it cheaply read more

Amazing! They were able to fit me in next day. They came to my home and got the job done. Miles was polite and knowledgeable.

Same day service. Sent a photo of the tech for security. Responsive and on time. Diagnosed the issue and resolved it efficiently and economically. Great family owned company. Wish there were more like F6. read more

Earlier I did a review for F6 plumbing and gave them 5 stars. I'm going to change that to one star. Jon B came out with an associate to unstop a drain and install a new hot water heater. ( American home shield assigned F6 plumbing). Jon B. poured some type of dry drain cleaner into the drain followed by hot water and said that should clear it. The first time he ran the washer "small load" no back up. The second time there was a back up and overflow that he told me about but left water on the floor and under the dryer. It was an extreme amount of water that actually caused my carpet to get wet. After talking to Jon I was told I needed a drain clean out which I purchased for a little under $500. He never tried to remove the clog from the drain. Said if the drain cleaner he used didn't work it had to be the washer. Said my "new" washer was just too powerful for my old 1.5 inch pipes. That I needed to purchase a smaller washer that wasn't a "high efficiency" or upgrade my pipes to 2 inch PVC pipes which is the current standard. ($11,000+). My current washer is larger than the previous one, but it seemed strange to me, because I've had this current machine since November. In April I needed a repair and the appliance repairman informed me that he heard some type of "catch" when the washer was draining, which probably meant there was a clog somewhere. I had it checked and was told it was working fine. Again F6 plumbing via American home shield. I purchased a new washer then decided to cancel it and have AirCo out. Well AirCo plumbing just left and the pictures below show what was clogging up my drain pipe. read more

F6 Plumbing - 2nd attempt to remove the clog. I wanted to get a picture and the Dr Pepper carton was the only thing I had for contrast. (Sorry DP!) - Plumbing Near Me - Alvarado, Texas

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Overall, I was very pleased with the customer service and level of knowledge by the plumbers. I would use this company again for any future plumbing issues. I would also highly recommend to others. read more