i had shoulder surgery. I reached out to KU PT and Sports medicine at 125th and Antioch. I had been…read morethere in 2021 and received PT and they did a great job. I have been trying to schedule an appointment with them after my surgery for over 3 weeks. I asked by doctor to use this group instead of their group as I liked Kyle. However, this place has gone to the dogs. they don't call you back. When I finally talked to Lisa, she promised to call me back. nothing. Terrible service. Look, if they are booked and don't want my business that is fine, but have the common friggin courtesy to call me back and tell me. I have been sitting here, wanting to get started on PT and they have no respect for anyone. I have since found another qualified PT group who actually called me back in like 5 minutes. KU Sports Medicine has gone the way of its basketball program, right down the tubes.

I went here a few times last year for a knee and shoulder injury and I'm glad I did. The physical…read moretherapist I saw both times was amazing! She was able to describe exactly what was going on and what I needed to do to improve. Both injuries had become chronic and nothing had helped significantly until I was finally steered in the right direction. I have been really diligent with my exercises for both injuries and have improved by leaps and bounds! I imagine all of their therapists are good but I worked with Megan and I highly recommend her! The only reason why I am not leaving a 5 star review is that their services are VERY expensive. If you've got good insurance then that shouldn't be a problem but I mine has a very high deductible so I did have to pay a significant amount of money out of pocket for the physical therapy. It was worth every penny but still very expensive.

I saw Jennifer at the Lee's Summit ETC location for a light ankle sprain (I have chronic back…read moreinjuries and hip issues so I was just receiving some light PT for a sprain to keep my body mobile as my more serious injuries are pretty much permanent & PT wouldn't benefit those)so Jennifer and the staff understood these limitations based on my PCP s orders and I was able to successfully get the sprain injury recovered, thanks to the intimate understanding of this staff I healed and I could finally move on. Thanks ETC! I highly recommend this company for all PT needs as it's so important to have qualified staff that is knowledgeable and caring!

My right hip has been bothering me for a couple of years, but lately my back was hurting to the…read morepoint that it limited my activity to the point that my back was always hurting. I talked to my doctor. He order X-rays, then he ordered PT at ETC to strengthen my back with the goal of hip surgery (arthritis) when my back was strong enough. The therapists have been great, I've been going for 3 weeks and I can already feel a difference. The one person I see every time is the receptionist. She is great and made us feel welcome. She is much more than a receptionist, the place seems to run smoothly because of her. Thank You, Pam

This is the real thing! These occupational therapist, physical therapist, speech, therapist, etc…read more at Johnson County Rehab are incredible. They really put their heart into it and if you need severe rehab rehabilitation after say a head injury this is the place to go to get them rehabilitated.. I wish my husband could stay longer here. Our entire family is forever indebted to Johnson County Rehab staff for the hard work that they had to help my husband and the other people around them. You really felt cared for.

Facility offered very good care. The office staff was very helpful,and their therapists…read moreexceptional. They have in room dining with a good selection on their menu. The nursing staff varied from good to exceptional. I had a problem with only 1 staff member during two-two weeks stays and that was dealt with in 24 hours.

I was disappointed with my experience at Marquette PT in Leawood. My orthopedic surgeon at KCOI…read moregave me specific activity restrictions, but instead of respecting those restrictions or contacting my doctor for clarification, the therapist argued with me about them. As a patient, I don't think I should be put in the middle of a disagreement between my physician and my therapist. Another concern was the lack of consistency in my care. I was treated by different therapists, and each seemed to have different opinions, different treatment plans, and different exercise recommendations. It was confusing and made it difficult to feel confident that everyone was working toward the same goals. I wasn't told when I scheduled I wouldn't just be with one therapist. In my past with different clinics I had always been seen by the same physical therapist throughout. The gold standard of care. I expected better communication, coordination, and respect for my care and physician's instructions. Patients benefit most when their healthcare providers work together rather than giving conflicting advice. I spoke with the owner and it seems they may be short on therapists and overbooked.

This is my second round of PT with Marquette PT in De Soto Ks. The first was for my shoulder in…read moreAugust of 2024 and today June 27th was the last of my second round this time for my knee. The care and treatment I received from the Physical therapist as well as the office manager was above exceptional. I received excellent care and treatment for the rehabilitation ofy shoulder after a slap tear fix and then car of my knee after having a repair done. The exercises taught in office and then done at home were successful in getting both shoulder and knee back to full use with in the 6 to 8 week treatment time . I feel that both are stronger then they were even pre surgery. .I was taught exercises to help stretch and strengthen the areas and feel they are easy to do at home which has allowed me to return to playing pickleball which was the goal.

First, they tried to ignore severe pain and muscle spams due to nerve damage in my hip that…read moreoccurred during my knee replacement surgery as "a little soreness after surgery." I had to force the issue of effectively treating the situation and it still took them 10 days before they bothered to do the correct treatment that should have been done on postop day 2. This borders on malpractice. Secondly, when I was asked, I told them that I expected to be walking without a cane after surgery. I had been forced to use a cane for about 5-6 years prior to surgery due to safety concerns and the need to preserve what I could of being able to use the knee. My expectation of being able to walk normally was completely ignored. Instead, when I tried to walk without the cane, I was told to keep using the cane. This continued throughout my entire time in rehab. Somehow they thought that using the cane was going to help me be able to walk without it. Even I don't think that's right!! This means that I couldn't really walk when they decided to dismiss me from their care. They didn't care about getting to the correct place; all they cared about was that I could stand and waddle around a little with the cane. That is not good rehabilitation. It is coming up on a year since my surgery and I still cannot walk normally because they never appropriately addressed the problems in my hips that were caused by the use of the cane. Basically they expected me to figure it out on my own. I am going to have to go to a different doctor (not one who is part owner of this facility) and a different PT place in order to get proper medical care. I find that disgusting. I will never recommend this PT facility to anyone. At this point I am unsure if I will ever be able to return to my sport. They do not care about performance. Do they even know what that word means? They only care about money.

Folks, I only have had the pleasure of visiting the 135th St and 119th Street locations. RJ at…read more199th St and Jackie at 135th St. I have had rehab in many places but these guys so far have given me the best customer service I have ever had at a rehab place. I don't feel hurried. I don't feel shushed. Etc etc etc. There's a reason why they have such a good reputation.

The staff was friendly and very knowledgeable. The care I received was excellent and the results…read morewere above my expectations. I will be recommending anyone needing physical therapy to visit Level Up!

Matt and Rick are wonderful. They take great care of you. You are their number one priority when…read moreyou come in you are not bounced between several people or one of three patients at a time. You are their top priority and they run a well oiled machine they listen to you and they do what's best for you and your body. I've been to many Physical Therapy places where they don't listen and push you and hurt you. This is an amazing business and I hope you will all try it. They will take care of your needs and get you better quickly. They made recommendations on me after my total knee when I couldn't bend anymore that I should have a scope along with my manipulation and it proved to be right because the surgeon said I had a lot of scar tissue and he's glad that he did the scope. That saved me more problems in the future! The place they have is very nice. It's well cleaned and they have the latest equipment and the best.

Dr. Eubanks at Pain Care listened to my concerns and pain issues and came up…read morewith an inclusive plan to deal with my pain. He has well trained staff working with him and fluoroscopic equipment and recovery room on site. My only issue I had initially was with the front desk, as I'm an "experienced" patient and know what I am needing and what my insurance will allow. If you need something in order to satisfy insurance protocol then that should be said plainly. Once I got past the nonsenseI was so very happy to get a treatment plan from Dr. Eubanks. I can't recognize him enough!

Erich is the best physical therapist! He has treated more than one problem area for me and doesn't…read morebelieve in torturing people. Robin and the ladies at the front desk are always very friendly and helpful.