This place and the people who run it are amazing. I am a DIY-er and they really know their stuff…read moreand are very patient helping you determine what you need. Also, they have the most mellow and amazing shop dog you will ever meet.

The prices were a little high but I couldn't wait to order the product from online and decided to…read morejust purchase it all from Northwest tile. The lady upfront was extremely nice and helpful and the puppy that they had was very friendly I would highly recommend buying stuff from this place.

Excellent customer service!!! every person who has helped answer my questions has gone above and…read morebeyond. I will definitely return!

Caleb was SO Helpful in helping me find a proper match for my apartment. He helped me understand my…read moreown questions and pointed me in the right direction for a repair. I am so glad we had his help, and he went the extra mile in every way he could have! Thanks, Caleb!

Sandra was great. We were trying to match a ten-year-old carpet, so we could temporarily redo a few…read moreparts of the house that were truly trashed... the stairs and a second-story hallway). I knew we'd never be able to get a perfect match for a color that is no longer manufactured, but Sandra found several swatches that were pretty darn close. My husband squawked at the price (like he always does about everything... no reflection on Color Tile's prices), so Sandra showed us several less expensive options, which were not as close in color to the old carpet we are keeping (in the upstairs bedrooms), but were still colors that were close enough that it wouldn't be a jolting color change when walking from room to room. We will probably have to replace all the carpet in about a year, so we'll get something I love later. Anyway, Sandra took about an hour to help me decide which swatch was the closest color in the mid-price range. All the colors start to look the same after a while. She's fabulous. Tina Boomerina ps (Her name is pronounced the European way -- Sondra. I trust her judgement. I'll be going back.)

Very helpful, great selection. Even recommended an excellent floor installer for Coretec, vinyl…read moreplanking that looks like wood

You can't trust that you'll get what you paid for. I ordered 1-3 Deco. The rocks were supposed to…read morebe 1"-3" in size. Instead I got rocks that were 6-8" in size. I didn't notice their mistake until after the rocks had been delivered and spread. It cost me a lot of labor hours dealing with their mistake. They were unwilling to do anything about the mistake but give a half hearted apology and a very lame excuse.

Empire Stone Company supplied and delivered all our pavers, mossy lichen rocks and basalt columns…read more Al was great on the forklift. Thank you!

Nelson Tile - Review of Kitchen Countertop Installation…read more We worked directly with Chris Nelson, owner of Nelson Tile, for the installation of new quartz kitchen countertops. Our experience raised serious concerns about both workmanship and professionalism. Installation Issues From the start, Chris incorrectly measured the backsplash, resulting in a two-piece installation rather than a single seamless slab. He claimed the transition would be unnoticeable -- the photos tell a different story. One piece is already pulling away from the wall. Other reviews describe Chris as skilled with laser measuring, but that was not our experience. The visual difference between a single slab and a seamed installation is significant, and Chris offered neither a solution nor any cost reduction for this error. Material Quality Chris purchased the material from a distributor he admitted does little business with. Within just three months, we noticed significant chipping on both the edges and countertop surfaces. Chris sent his brother-in-law to repair the chips with filler. He acknowledged this was unusual and said he had seen it once before with another client, categorizing it as faulty material -- yet when we raised our concerns, he simply accused us of being hard on the countertops. For context, we replaced 15-year-old laminate countertops that had zero marks or chips. Over the following 18 months, we continued to experience additional chipping, hundreds of scratches, and pitting across the entire countertop surface. We eventually switched to plastic plates out of concern that any ceramic or glass contact would cause further damage (see photos). Attempted Resolution I had Chris return to the house. It was clear he was reluctant to acknowledge faulty material, but after some pressure he agreed to have the distributor conduct an on-site inspection. The distributor was professional, photographed the damage, and reviewed it with his team. The following week, I received an email from Chris stating that the distributor had agreed to provide a replacement slab at no material cost -- but Chris quoted $6,500 for installation, excluded sink removal and reinstallation, disclaimed responsibility for any damage to finishes, appliances, or cabinets, and required that we agree not to post any negative public statements or reviews about Nelson Tile. Summary Based on our experience and the lack of professional accountability, we strongly recommend considering alternative companies. When you invest thousands of dollars in a kitchen remodel, you should expect quality materials and skilled installation. Unfortunately, neither was delivered in our experience with Chris Nelson. We will have the replacement material completed by a different installer.

Terrible experience - buyer beware. This company cares about one thing - getting your money and a…read morelot of it. They could give a hoot less about quality, craftsmanship, nor client relationships. So many things went wrong on our project - it would take pages and pages to list but some of the most important problems include: - failing to follow the plan laid out clearly in the paperwork to the extent that they had fish our remnants out of the trash to finish the job (this was admitted to us by their manufacturing tech) - damaging our countertops prior to installation which was confirmed by the company that make the slab and refusing any form of compensation for their error - charging us for something their sales person told us they could do but ultimately could not - blaming us or our contractor for a lost palette of tile that ultimately when I applied pressure they found in their own warehouse I could go on and on and on. When approached about the problems the owners were defensive and rude. I will never use this company again and our neighbors who used their contracting service had a similar experience. I agree with Victor M. Buyer beware....this company could care less about quality or customer satsifaction.

Hands down Mando is the best sales representative in Central Oregon. Ive worked with them all…read more Mando is a pleasure to work with. Building Solutions as a whole has their operation well oiled. Superior pricing, lead time and availability of materials. Operations is faster than all the other lumber yards and delivered with care. My employees and I all agree Building Solutions is the absolute best of all the material supply houses in Central Oregon and Mando is the man you want to work with. This is a brief explanation of why I choose to bring my business to Mando at Building Solutions. Thank you for the great customer service! Also..... There are multiple window and door supply houses in Central Oregon. I choose Building Solutions as my source specifically because working with John Gooding is a pleasure. He is competent, well priced and just overall fantastic customer service. Building Solutions is our one stop shop for all our construction needs. By far the best outfit in town. Thanks Guys! Sincerely , Trevor Ellis

Fantastic customer service!!! These guys not only have a great product selection but they're so…read moreknowledgeable and spent a lot of time with us just answering questions. They're a lumber yard but offer much more. Well definitely be doing more business with this company! Oh, and they're locally owned

Tami was so helpful. We were looking for a wood flooring for our bedroom to match the hardwood…read morethroughout the rest of the house. The existing flooring is no longer available but Tami found an engineered hardwood that most closely matched and it looks great. I really appreciate Tami's expertise.

I needed to match some vinyl in my bathroom with a pattern I had installed several years earlier…read more Carpet One carried vinyl from the same manufacturer and were able to match the pattern immediately at a reasonable price. When the vinyl arrived, they were also able to refer me to a qualified vinyl installer. The service I received was professional, well-informed, and very pleasant. I will use this company again when I need flooring.

Fast, professional, friendly, great communication and reasonable price. Go with them!!!!!read more

A big thank you to Cary, Korey, Matt, Jeff, Alex, Jose and Jose. This company is exceptional. Great…read moreattitude and work ethic of all the employees. They did an outstanding job re-roofing my house in the middle of winter. Lots of snow where I'm at, and it wasn't easy. They went above and beyond what they were contracted to do to make sure I was happy with Job when it was completed. I knew from my initial meeting with Cary Greenlee that this company was different. They operate with a high-level of integrity. I couldn't be happier with the job they did and have no doubt should any issues arise in the future that they would honor their work. Thanks, fellas Jason and Stephanie Hicks