I don't normally fill these out, but this company is horrendous. Please don't go to them. Their billing department is very messed up. Carly doesn't help and I am not sure she knows what she is doing. My daughter had a horrible experience with the chiropractic itself. Yet they sure did bill us a lot of money. I just would not recommend them at all. read more

I came to the office with back & neck pain. Dr wilson did an x-ray on me & then set up a treatment plan for me. I started the plan and was paying as i was going which was $60 3x a week, in total my plan would've been $1400 for the amount of adjustments & rehab. I ended up having a family member pass & causing us to go out of town, which was a big financial dump on us being a one income house hold and having a new baby. Long story short i spoke with Carly up front about doing a payment plan for the $1400 , paying $200 every 2weeks. in my opinion that's a lot especially with how the economy is & that would've left my family with no extra until next pay day but my husband and i were willing to do that for a short time until my treatment was over because i needed it. Carly said No & wanted me to pay my $60 copay that day, even though i explained to her we had no extra since we just got back from our family situation. She said they would not see me unless i paid, when i was supposed to be going 3x a week. they would only see me that day for $60 and in 2 weeks when i had the $200 to give them. Carly was not the original lady i spoke with regarding billing, i guess she had quit then carly took over billing i'm not sure . but the original lady had told me we could do a payment plan if ever needed. Now i have to find another practice who gives a $hit about their patients and is understanding. i've never ever missed a payment with them, id understand if i had & missed or been a horrible patient & they weren't willing to work with me, but that was not the case. Dr wilson is nice & a good Dr. but the staff isn't. Not to mention i was driving almost 45mins to come see them because that's how badly i needed to be treated. read more

Over the years my legs were becoming very weak. I finally got to the point I had to use my arms to get up from a sitting position. I am 66 years old and take no medications. But I clearly needed help and wanted a natural way to heal. So I called Knight Chiropractor Anna and was blessed with being evaluated by Dr. Vincent. He was so patient and listened to me as I explained my issues. After his evaluation, he suggested a treatment plan. Today I have no pain and can get up from a sitting position with ease. I feel 20 years younger!!! Huge thanks to Dr. Vincent. read more

Since our move to Melissa last Summer I have been searching for a quality and trusted chiropractic provider in the area. Seeing on Google that Knight Family Chiropractic had a perfect 5 star rating here, I decided to give them a try. Firstly, while scheduling an appointment I was very surprised to find out that they ONLY do an X-ray exam for the first-time visit. I explained to them that I was having quite some pain at my neck and shoulder, and was really hoping to have an adjustment together during that same visit, but the answer was a no. Although weird, I thought to myself "oh well, they must be doing something right to justify that perfect rating". Then I went to my first visit, paid $39 for the X-ray without any treatment. Before I left, they scheduled for a 2nd visit for a consultation with a financial advisor to go over treatment plan. I was like "why do I need to talk with a financial advisor?" The front desk lady Liz said "It is our policy to look at your X-Ray and go over a plan with a financial advisor. You don't have to have an adjustment if you don't want..." says Liz. Then I asked her how much each adjustment would cost. She told me the cost ranges between $50s to $60s depending on treatment level. I thought this cost is still aligned with my previous adjustment costs elsewhere, so I decided to continue on. However, on the Saturday before my 2nd appointment I woke up with a lot of pain in the neck/shoulder, so I called to see if I could come in that morning to have an adjustment. They told me "I'm sorry we don't do an adjustment BEFORE your consultation for your second visit, and we don't do a consultation on Saturdays". I almost begged "can I just have the adjustment today, and worry about the consultation later at the original appointment date?" They finally agreed. So I went in and had an adjustment with Dr. Dizdarevic (people call him Dr. Diz, a fresh grad out of school). I thought this should be a rather straight forward process, because I have received chiropractic adjustments for years, and I know how those adjustment experience should be like. But in here, it's a different story. Within 2 minutes literally, he told me he finished his adjustments. I said to him "wait...but you haven't adjusted my shoulder yet, I still have a lot of pain in this area." In my previous adjustments elsewhere they always include my shoulder area. Then, to my shock, he said "I'm sorry, I have done the spinal adjustment on you. If you want to have your shoulder adjusted, you will have to pay extra because it's a different billing code." Then almost at the same time, another lady walked in as if she knew what I was wondering ("how much is it?"), telling me the exact extra charge would be $37.60. I felt like I had to have this "extra" adjustment. After all that was the reason I went in the first place. So I let Dr. Diz adjust me shoulder. Within 40 seconds literally, he finished on my right side, and told me it's done. OMG, my wife could have adjusted the way he did on my shoulder. I was then like "what about the other side?". He goes "that's not needed". I said "How do you know I don't have a pain on the other side?" He said "that's not an issue" and ready to walk out. I was shocked. At the last minute, I asked him "can you at least on a high level go over any issues based on X-Ray ?". He goes "I'm sorry I can't, I have other patients...You'll have to come back again to talk to our financial advisors for a consultation on that....." And that's the end of our conversation. He literally spent 5 minutes total and walked out. It cost me $93.60 for this visit. So that was my experience with this "5-Star" provider. Totally, I spent $132.60 at this place for a lame and unfinished adjustment. Reflecting back when I was told about the X-Ray and consultation policy, I SHOULD HAVE REALIZED that what they really care about is their profit, not about patient's pain or whether they feel better. What a trap! I would leave negative stars if I could. I definitely won't ever go back, and ask others not to! read more

The staff at the Anna office is awesome! Dr. Armstrong and Dr. Deuce are fantastic and so nice. They take their time and explain everything and answer all your questions without hesitation. Liz is the sweetest and is such a great help with the rehab side of treatment. She's super easy to talk to and makes the time go by faster with very friendly conversation. You can tell they care about their patients and want to get to know each patient and what's going on in their lives. I'll always refer people to this office and I'm so glad I picked them to get my back issues fixed. read more

This was my first chiropractic experience and therefore I cannot compare the doctors here to other practitioners, but I actually like the doctors. My problem is with their office staff. They used to have great office staff, but that is the thing of the past. Their current staff is absolutely incompetent. I would give them zero if I could. I have been a customer here for over a year and I spent a lot of money throughout this time. A few things were covered by my insurance, but I have been paying out of pocket for most of the services. Last week I came for my monthly adjustment and a front desk person asked me if I brought the filled out paperwork. I had no idea what she was talking about as no one asked me about any kind of paperwork prior to the appointment. She handed several sheets of paperwork to fill out making me late for the things I needed to do after the appointment. Needles to say I was not happy, but she proceeded with taking my blood pressure. Being a healthcare provider myself I realized she had no clue what she was doing, but yet she told me I have stage 1 hypertension. What?!? Where did you get your medical degree?? After the adjustment that same person scheduled my next appointment and did not say anything about a payment needed. I assumed there was a credit on my account from my insurance as that has been the case a few times in the past. The next day they start blowing up my phone calling and texting every day to harass me because there is a 40 dollars balance. After the third call I told them to leave me alone and I would pay the balance at my next appointment which is in 3 weeks. Oh no, that's not good enough for them. Never mind that I have spent hundreds, if not thousands, of dollars with them and this 40 dollar balance that is less than a week old is due to their staff incompetence only. Long story short I told them to charge the card on file and cancel my future appointment. I will not be harassed because they are incompetent. If you think they even attempted to make this right, think again. I will not be going there anymore you should neither. read more