Chris and his brother are outstanding to work with. They took care of us very well. The staff was…read moreoutstanding in making sure you are taken care of. They worked well with the insurance companies and kept it easy on us.

Incorrect address on website, tried calling to get a correct address multiple times and got…read morenothing. Missed appointment because of it. Will not be back.

I've been a patient for years, but I'm disappointed to go in today and see at least 3 staff members…read morenot wearing masks at all. I heard one lady saying she forgot her mask at home. Apparently the office doesn't keep disposable masks for staff and customers when they forget them. I'm not buying new glasses with them, and I'll be looking for another doctor.

It's always a long wait time to see a Dr like 2 hours plus and if you address it Dr Leoni will tell…read moreyou don't come back

The basic eye exams are fine and comprehensive, no complaints there. The selection of frames is…read moregood but a little pricey. Issues include that every prescription seemed off in some way, ongoing issues with the lab they use not completing the lens finishes correctly, not letting you know when glasses are in, a prescription that was filled incorrectly (verified by another dr.). Always verify what your insurance will and won't pay for; Bailey's cost seem much higher than others in the area.

Friendly staff & excellent service , great prices & they accepted my insurance & when my glasses…read moreneeded repaired they were able to do it

I have been going to Dr. Cox for a while, and he has been great. He's shown great care for me and…read moremy family. He is constantly patient and explains all options and issues without us feeling rushed. I highly recommend him for single or family appointments. I do suggest making your appointment in advance because his schedule will fill up.

Excellent eye Dr! After having a previous eye Dr repeatedly…read moreget my prescription wrong I switched to this Dr (several years ago) and have been impressed

Dr. Blom and her staff are highly professional and knowledgeable. I have taken my entire family to…read moreher. Not only do I trust her implicitly, but her bedside manner cannot be topped. Highly recommend!

In 2021, all of a sudden, I began experiencing strange things with my eyes-seeing dots/floaters…read morethat were going from side to side, up & down, etc. After several days of this with no end in sight, I was very concerned and called Dr. Blom's office. They got me in right away. Dr. Blom was extremely thorough in her exam, also taking her time with me even though they had to fit me in that day. At one point she left the room for a while, & upon her return she informed me there was a mass in my eye. She said with my previous history of breast cancer in 2014, she was very concerned I may have metastatic breast cancer. After additional doctors and tests, what Dr. Blom had found in my eye was confirmed as Stage 4 metastatic breast cancer, with cancer having metastasized to my eyes, brain, lungs, bones, spine, ribs, and leg. Thanks to Dr. Blom's exceptional knowledge and skill, I was started on extensive treatment immediately, and happy to say 4 1/2 years later, I am doing great! Dr. Blom is an angel who saved my life, and I can never thank her enough!!! Not only did she save my life, but a few years later she performed cataract surgery on my left eye. Again, I was amazed at her skill and knowledge, and the difference in my eyesight is like the difference between night and day. I highly recommend Dr. Blom!

I have been getting glasses here for about 20 years, except for a few pairs I have gotten someplace…read moreelse. I intend to get my next pair here. I have been happy with the fit and the competitive price.

I had an apt. They gave me the wrong prescription. The woman handed it to me and told me to get my…read morecontacts f/m Wal-Mart...so I did. When I went back they wanted to charge me a fitting fee. They made me sit around for 2 hours, while taking other people ahead of me. They kept whispering horrible things about me, I heard it all. The woman that gave me the wrong prescription said to the recep, "It's not my fault." Also, she said she "could just slap me" and the recep said, "it could happen." Upon leaving I told them I heard everything, and she smiled and said, "mmm, ok." They were VERY rude!! Also, I have to STILL pay another $100 for my correct contacts. BEWARE!!!!!!!!!!!

I had called around looking for a place to get my eyes checked. I was a bit surprised by some of…read morethe offices who only worked Tuesday through Friday only, who would state that generally you could get an appointment a week in advance or less, but then it also depended on what type of eye exam was needed, and more. Ugh. I then stumbled across Dr. Gaal, AND could schedule online for a couple days away. I then decided to give them a shot, book an appointment online, and see how things went. I couldn't have been more pleased. The employees must work great together, as they seem like a family! I arrived, and this is the first time I've been to the eye doctor is over 20 years. They all talked to me in an informative manner, without sounding being condescending. They walked me through everything step by step, and kept me informed. I really felt like they were there to help, not just do an exam, and move on to the next person. They were there for ME! If you're looking for an optometrist, don't hesitate to give Dr. Gaal and his team a try. Appointments are helpful, but if they aren't busy, they'll do walk-ins also!

I just had cataract surgery at the surgery center in Ironton Ohio. What a wonderful group of people…read morethis is the way medicine and procedure should be performed always communicating, kind, generous, compassionate, empathetic. They gave me a wonderful information packet with all the information I needed on my lens pre-surgery post surgery what to expect. It was remarkable so wonderful and all the people at the surgery center were so kind and compassionate very caring, quick minimal waiting. This is the way medicine should be a fine example and Dr. CARTER GUSSLER Was simply wonderful, calming reassuring, and everything he said would happen happen just like it was the only uncomfortable aspect of this I surgery was the pain taking off the tape for my IV and staring into a bright light other than that it was remarkably minimal discomfort. Highly recommend this group highly recommend the surgery center for your cataract surgery. I wish I could give it 10 stars.

Absolutely horrible service!!! The wait time is terrible!! They force elderly people to wait THREE…read morehours to be seen for a simple eye exam. I had a 9:30 am appointment and didn't get to leave until after 12:30 pm. This establishment puts FAR too many people on the schedule for one day. If it takes that long to see ONE patient you don't need five more lined up in the same hour.