Five Stars for Jordan at Shenandoah Sporting Goods!…read more I had an absolutely fantastic experience at Shenandoah Sporting Goods thanks to Jordan, who helped me set up and tune my brand-new Hoyt RX 10. And get this--mine was the very first RX 10 they sold! That made the experience even more special, and Jordan handled the flagship bow setup like a true professional. The setup process was detailed and meticulous, especially since I was keen on utilizing the new Hoyt XTS tuning system right away. I know I can be a bit particular when it comes to getting a bow dialed in, but Jordan was incredibly friendly and patient throughout the entire process. They walked me through every adjustment, explaining the nuances of the XTS system without ever making me feel rushed. Jordan's expertise and commitment to making sure the bow was perfectly tailored to me were truly outstanding. It's rare to find that level of dedication and customer service. If you are looking to purchase a new Hoyt, especially the RX 10, ask for Jordan--you won't find better service or a more knowledgeable tuner. My new RX 10 is shooting flawlessly, and it's all thanks to them!

These guys are great. They know their stuff, and are willing to help you out as much as possible…read more Super knowledgeable on the NFA/Suppressor applications, made it pain free. They've had a pretty decent selection of firearms every time I've gone there, and tons of ammo. The bow and archery section looks expansive, but I've never been on that side.

Having moved from Maryland to NoVA I sure do miss the Arundel Mills Bass Pro Shops. And there isn't…read morea Bass Pro remotely close to me in NoVA (closest is the MD location) so I have to settle for Cabela's. Let's start with the good: I love that I can sell guns here and I've sold one before and felt I got a fair price. The guys behind the firearms counter are good an knowledgeable but depending on what time you go you could be waiting for what feels like an eternity to get served. This location is also rather small? Or maybe it's just because the inventory is a bit underwhelming for me, especially in the archery department. Idk every time I've been to Cabela's it feels like they don't have what I need unless I get it shipped. Yet when I've gone to Bass Pro in MD they always had what they need. Also there's been two instances where I ordered something online and despite this location having plenty in stock I've had to wait over 6 days for them to tell me my order was ready for pickup. At the Arundel Mills Bass Pro Shop if something was already in the store inventory and I ordered it in the morning itneluld be ready within 3-5 hours.

Prior to the new Virginia state law, made an on-line order for a new firearm, 5 days in advance,…read moredid not received at the store till the 1st of July ...TOO LATE ... was told sorry, nothing we can do about it but we can give you a discount on something that meets the new laws ... If I had known they were not able to meet the dead line, I would have gone else where that could have ... they charged my card, have yet to get credited back.. Didn't receive what I ordered and paid for, after July 1st item no longer available, and now I have to fight with Cabela's/ Bass Pro to get my money back .... totally f'd up Will not be going back anytime soon.

Stopped in here a month ago because I was not from the area. I asked about good hunting spots and…read morethey were gracious enough to help me out. Took the time to answer my questions and even offered up the names of some locals who process venison. They also had some great deals and reasonable prices on gear.

This place is incredible and has the best prices. The people are down to earth, friendly and…read moreprofessional. Drive the extra hour to get away from Northern Virginia prices and make a deal at this shop.

Went here on 12/19/20 to buy presents. None of the employees were wearing a mask. A number of…read morecustomers weren't as well. Friendly and a great store just wished they cared about their customers more....

Since they move to their new location their selections has improve. This place has everything and…read moretheir customer service is outstanding.

I've left multiple messages. They've had my three rare game mounts for over a year and will not…read morereturn my calls.

From the owner: Locally owned and operated Hunting and Outdoor store offering great gear, Taxidermy services, and a…read moreCertified Bow Technician on staff.

I'm recommending West Marine in Alexandria, Virginia because of the standout service provided by…read moreone of their sales representatives Abigail. She was extremely helpful and holding a offshore sailing jacket that was on sale when I called the store set it aside and it was ready when I came in. But more importantly, I came back a second time for assistance with installing a new CO2 cartridge to my PFD and she took the time to walk through the process with me to ensure that it was correctly installed. I appreciate this type of personal customer service went in so many stores these days there is often no one to help or provide useful assistance.

Very bed experience I order a reel ON LINE Daiwa SAGLD40-2 SPDS on 2/09/26 and the price was 468.99…read moreand after 7 or 8 days I receive totally deafrend reel SALTIST MQ 18000 I Call them talking to several people and they sent me label for return and credit my cart no one want to explain to me what happen and they sent wrong reel and why they don't sent me the reel i had order .I will never do business with WEST MARINE EVER