How sad it is to know that racism still exists. Assistant manager was completely unprofessional…read more The line was very long yet she took more than 10 minutes with a customer (chatting) that was only buying 2 pairs of shoes. Was very nice and sweet to the rest of the customers that were WHITE. As soon as it was our turn in line I said "Hi, how are you?" And she did not say 1 word until it was time for the total. What a shame. Not to mention everyone else in line noticed this treatment. Such a bad reputation for the store! Not to mention I was telling everyone that they had good deals and everyone ended up going. Word of mouth is a big thing. Now this is the story I will be telling since all my friends are mostly hispanic.

The ladies at this store are fantastic. They're always willing to assist you and help you find what…read moreyou need. They did not have the size or colors I wanted in the sandals, so the employee who was working ordered it for me and it will be shipped right to my house! She saved me the hassle of having to order online myself and made the process much more convenient for me! She simply handed me a receipt with my tracking info and I was all set! I love how often they have sales and I love that on top of the sales and clearance items, I am also allowed to use their promo codes as well! They almost always have promo codes and sales going on! I also love the rewards program and that I am able to earn money towards shoes. Right now I have a $5 certificate to spend after making only two purchases. I absolutely love my local Famous Footwear store location!

I was in the area for a couple days with a wheel that was out of round. Fixed it while I waited…read more Now it's perfect. Was in the store for all of 20 mins. Thanks!

I bought a Old Town canoe here a year ago. They are a very friendly store to due business with. I…read morewent back later to buy a new life jacket. I definitely recommend this store.

I like the clothes, but I have yet to have a likeable sales associate. Every time I've been in…read morehere, I've had a sales associate with an attitude.

Very thankful Belks has been able to weather the COVID era and hang on. One of the few mid-range $…read moreshopping stores with name-brand merchandise and good sales, especially seasonal sales on clothing. Good selection of casual men's clothing's. They will order items if they don't have your size and have them delivered to your home without shipping charge. Not a high priced big box store with designer styles. Doesn't include groceries and pharmacy like Target. This store is conveniently located near major highways. Plenty of parking. Lots of regular merchandise as well as sales items. Pleasant, helpful sales staff . (Kirsten in cosmetics patiently helped me this time).

I've never been to Belk. It was an hour before closing. My hands were full with my baby and a lady…read morenoticed me asked if I needed help. She kindly interacted with my baby and got us a cart, put the box set of Cusinart pots and pans (same price as Amazon) I wanted in the cart and directed me to where the restrooms were to change my baby's diaper. Then when I looked for the cashier in the middle of the store a gentlemen called out and assisted me. He kept the cart, while I went to get my car. I came back inside and he rolled the cart out to the car and put it in my trunk for me. It wasn't heavy but definitely an impossible task while holding a baby. I'm so grateful for the customer service NOTICING I would need help and stepped up to the plate with neighborly like care. Thank you for treating me like you would want your family members treated!

Lots of inventory. Nice associates. Clean. And a great sale. Only thing I don't care for is that…read moremost of the clothing have pictures or words on them. But that is about the store in general not necessarily the location. I also can't stand constantly being asked to open up a credit card.

I know the location is new but.... There is a lot of space…read moreto move around. Usually you go into a children's store and they have such small aisles that you can't get a stroller through that well but this place is great! Wide selection of clothes and great prices. Also, the employees are extremely nice sweet.

Had an astonishingly poor experience with customer associate, Roy. Mr. Roy was extremely rude,…read moretalking down to customers at checkout, even rolling his eye, while repeatedly lifting his hand to signal to the customer to stop asking questions about the product and or price. His behaiour is not customary of the other employees or even management, but clearly someone in authority at the store or upper management should explain to him the value of the customer and how to not treat them so they feel uncomfortable.

The store is usually very organized and clean, and employees always seem to be upbeat and friendly…read more This is my go-to place for decorating my house and even my business. They always have something new that fits the current season. I really wish this Tj Maxx carried more designer brands, rather than stuff I can find at the local Belk. The one near Tyson's corner usually has designer jeans and shoes as well as high end designer handbags, which I have never found at this TJ Maxx but I guess it all depends on the market in each store's location.

The first few times I shopped at this location and was treated poorly, I overlooked it. I have…read morespent thousands of dollars on clothing at this Talbots alone, so I'm confused as to why the staff ignores me to the point of rudeness. I can buy clothes anywhere else and not be subjected to snobby,, supercilious women who won't even say 'hello," much less ask me if I need help with anything.

Very good customer service! Friendly & helpful staff! A…read morepleasure to shop there at Talbots Winchester!

While the clothes are super cute and normally good quality the girls can be very judgmental and my…read moredaughter hates going in there because she's worried the girls are going to be unpleasant to her. We were at the store once and she asked for a dressing room and the employee told her that the skirt wouldn't be "cute" on her. Please have a meeting with your employees.

Associates are total assholes. All the girls seem to be constantly standing around on their phones,…read moreand I never receive any sort of assistance unless I ask several times, in which case i'm given a dirty look or audible groan. last time I was there, a few girls were gossiping very loudly about another employee. it's completely unacceptable.

They have great gear!! The staff is super friendly and helpful! There's usually a great selection…read moreto choose from, with the newest technical gear you need. Shoe selection is great

Why I shop online…read more I've used a wheelchair for over 40 years. I like shopping locally. I'm used to people talking down to me, treating me like a non-existent black hole. I'm used to people being mean, rude, and condescending. I get that. I live with that. Yesterday I went into the Mountain Trails store on the Loudoun Street Mall. I've shopped there many times before. The help has always been kind. I use a service dog. He's well trained. He's been in many local stores including the Mountain Trails store. Just this week I spent over $100 in the Mountain Store. Yesterday was one of the most embarrassing episodes of my life. As soon as we rolled through the door a demonic old man began screaming at my dog to get out of his store. "This is my store, and that dog needs to get out", he yelled over and over. He never spoke to me and never used a civil tongue. It was as though he was possessed, screaming, "This is my store, Get out of my store." He was a cretin-like creature spewing a litany of embarrassing, abusive, demeaning shouts that drew the attention of everyone in the Mountain Trails store. Now, he could have come to me expressing his concerns, but he was unable to look me in the eye and speak to me like I was a normal human being. He just kept screaming at my dog. I did what I always do in the face of ignorance, I ignored him, hoping he would just stop. I went to the counter and bought the one object I came for. I paid, and I left. I will never shop at the Mountain Trails again, and I encourage everyone with a disability of any kind to avoid shopping at Mountain Trails on the Loudon Street Mall. Save yourself the embarrassment of the screaming, humiliation, and sadness of this old man. The old man was unable to treat me like the good customer I was. I pity those, like this old man, who harbor, tolerate, and practice such discrimination against all who are different. It is his store as he made perfectly clear and I was unwelcomed. How unfortunate that such bigotry against all who are different gets celebrated. Amazon never sees my wheelchair, my dog, or my disability. And, that is why I will be shopping online. Oh, and it's cheaper, delivered the next day, in any size, color, make or model that my heart desires with a 5% discount every day.