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    Knights Inn Pine Brook

    1.0 (3 reviews)
    InexpensiveHotels
    Open Open 24 hours

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    9 years ago

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    Best Western Plus Fairfield Executive Inn

    Best Western Plus Fairfield Executive Inn

    (90 reviews)

    $$

    This is my second time visiting this hotel. While my first visit was excellent my second one…read morewasn't. I asked for clean hand towels but was told by staff no can do. So we went to the front desk to ask they said someone would bring to room. 3 days later we still have NO hand towels. Also, a friend went to the front desk to ask if they could call us down. They informed the person we weren't here. She stated I just dropped them off. They again stated we weren't here and told them there wasn't anything they could do. Speaking to manager the next morning, she didn't seem to be upset nor did she care. BTW: we still never got hand towels. For 700+ dollars they definitely need better training and a staff that supports their customers.

    Best Western exceeded my expectations. I thought I was going to be greatly disappointed according…read moreto the photos on the website and I couldn't view the photos of the bathroom. I was still skeptical after someone told me it was a nice hotel. My room was nice and spacious although the wallpaper was outdated. Not a huge deal. The bathroom smelled like bleach which is great since it was spotless without a hair in sight which I usually see in hotels. The mattress was firm, and the pillows weren't flattened, small and old. The continental breakfast was a bust, but the staff was really nice, and they accommodated me well. I even got a shuttle ride to the bus stop. I was impressed for sure and If I'm staying in the area again, I will return.

    Holiday Inn Hotel & Suites Parsippany Fairfield

    Holiday Inn Hotel & Suites Parsippany Fairfield

    (67 reviews)

    $$

    Great hotel for the price!…read more It's in a great area with tons of shopping and restaurants. Easy access on and off the interstate. The room was quiet and we heard minimal noise from the interstate. The staff was friendly and the rooms were clean. The bed and pillows were very comfy. There is plenty of parking and the free(IHC Diamond Elite members only) breakfast was great. We didn't get to try the Fat Cactus restaurant which is part of the hotel but it looked great. The only thing I didn't like about this hotel was the elevators are extremely slow so we took the steps mostly. All-in-all this was a great stay. Enjoy :)

    I had a very disappointing experience at Holiday Inn & Suites Parsippany Fairfield and felt…read morecompelled to share it. During my stay, housekeeping left my room door propped open after servicing the room. I left the hotel around 9:00 AM and did not return until approximately 8:30 PM. When I returned, I discovered that my room had been left unsecured and accessible for most of the day. Finding my room open was extremely upsetting. My personal belongings, luggage, and sensitive documents were left exposed for hours. While nothing appeared to be missing, there is no way for me to know whether someone entered the room, handled my belongings, viewed personal information, or otherwise compromised my privacy. A hotel room is supposed to be a secure place, and that basic expectation was not met. What made the situation worse was the response afterward. When I reported the issue, I repeatedly asked to speak with someone who could explain what happened and address my concerns. No one was made available. I later called and requested a callback, but no one returned my call. I also contacted corporate and never received the response I was expecting. Instead, I received a call from a property representative ( Collin) who seemed more interested in debating the wording I used to describe the incident than addressing the fact that my room had been left unsecured for hours. Whether a room door is described as "wide open" or "propped open," the result is the same: the room was accessible to anyone who walked by. Because of this incident, we no longer felt comfortable allowing housekeeping into our room for the remainder of our stay. We lost confidence that our room would be properly secured after staff entered it. Mistakes can happen, but how a hotel responds to those mistakes matters. Unfortunately, I found the communication, follow-up, and accountability to be lacking. Guest safety, privacy, and security should be taken seriously, and based on my experience, I did not feel that they were. I hope management takes steps to improve training and procedures so that future guests do not experience the same situation.

    Red Roof Inn - Queen room.

    Red Roof Inn

    (6 reviews)

    Was traveling into New Jersey for an event, and due to incoming weather, needed to book a hotel…read moreroom on short notice. In this part of New Jersey, both cheap and good don't exist in the same sentence for hotels based on my previous experiences. After doing some rushed research, ended up here this time. Hotel is directly off US-46 with plenty of parking. Michael Angelo's Restaurant & Brick Oven Pizza occupies a large portion of the first floor. Whole hotel is very basic, with only one elevator in the lobby, and three floors. Front desk was helpful during check-in as I needed to leave a key for a friend who also decided to drive in early for the same event. Used the AAA discount to save a few dollars. This is a pet friendly hotel, so you might hear barking, and our hallway did smell like dogs. Room is basic but clean. Shower had hot water and decent pressure, but the shower curtain was stained. Room had two queen beds, full size mini fridge, microwave, and a larger than expected TV with an easy-to-use Direct TV interface. Room had a good number of electrical sockets. Some of the negatives were the small pillows, carpeting needing a shampoo or replacement, and the door did not block much noise. Our office chair was also worn. This is your standard basic short stay hotel and if you don't need the extras other hotels offer, the Red Roof Inn might be an option. End cost with tax was over one hundred dollars for one night, so I would not classify this hotel as being in the cheap category.

    Horrible place. Terrible employees. Entire hotel smelled like pot. Old furniture. Scary old…read moreelevator. I got no sleep 2 nights due to loud partying. Owner sends me ah email that he will refund 25% of my last night. I told him to keep it. It looks like the only people who stay there can't afford a decent hotel. Look at all the reviews. Horrible. Interesting the names of guests who gave good reviews. Very suspicious

    Knights Inn Pine Brook - hotels - Updated June 2026

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