10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

I sent a request through their website to get a proposal for some work at a client's home. The…read morewebsite immediately sent an email response that a rep would be contacting me soon. It has been a week and not even a phone call to discuss the work. Their ad on the local TV channels looks good, but they really do not back it up with prompt communication.

After storms blew the fascia off one end of my house, I contacted Xpert Xteriors about replacing…read moreit. Carlos contacted me to discuss the situation. We made an agreement and a crew came out and replaced the fascia soon after. It looks great! Friendly and professional every step of the way! I highly recommend them!

I would recommend Allen Roofing and Siding to everyone. Josh out of the Caseyville, IL office was…read moreour salesman he was very professional and was so patient while I tried to decide on a color for our siding. He even brought me 3 four-foot pieces of vinyl so that we could see which color looked the best. I changed three times on what and how I wanted the siding, but Josh just said, "no problem" and changed the contract. The crew that installed the siding was also excellent. Cico was the foreman he made sure that everything was done correctly and would ask periodically if everything looked right. There were only a couple small items, and he fixed them immediately. His crew was friendly and worked very hard and long hours. I love my new siding, and if we ever need a new roof Allen Roofing and siding will be the first company I call.

Allen Roofing in contracted through McBride Homes. They used a poor quality product and have not…read morestood behind their work. The quality of work is absolutely horrendous. They charge me $331 to replace one shingle in March. The shingles are only 7 years old and they look like they are 30 because they were nailed incorrectly. There are a lot of roofers out there and I would recommend that you steer clear of them and their antics.

Purchased a home that had the roof replaced by them. Less than a year later after repair, there is…read morea leak. Called to ask if they would come repair it, was told warranty doesn't transfer and they have a minimum $750 cost for them to come repair. Wouldn't recommend services for a company that doesn't stand behind their work.

I submitted a form to have my roof inspected and was notified that same day. Barry inspected my…read moreroof on the following day. I was expecting a sales pitch but to my surprise Barry told me that my roof was fine and didn't need any work other than fixing the flashing around the chimney. I really appreciate his honesty!! I will remember this company when the time comes for a re-inspection and possibly a new roof.

Edwards and Sons replaced our roof. Their estimate and materials used were similar to other roofing…read morecompanies, and we picked them based on professionalism, good reviews, and mostly that they were honest, and there was no "sales" hype at all. They got the job done within the estimated cost and timeframe. The roofing crew was really hard-working and skilled, and cleaned up afterwards very well. We are very pleased with the work, and with the clear communication throughout the process, and we highly recommend this company.

Excellent and efficient work! They stayed on top of things, consistently checking in with us and…read moreguiding us through the best course of action. Highly recommend--100%! Dathan's communication skills were outstanding, and he was incredibly helpful throughout the process. Our roof, gutters, and siding were done perfectly, and they made sure to leave everything spotless--no nails or debris left behind. Thank you!

Phenomenal work by Matterhorn Exteriors and specifically owner Chad Venhaus. I had an Insurance…read moreclaim for Hail Damage to replace my roof. Chad met the Insurance adjuster at my home and they collaborated on the best solution for replacement. Chad is definitely a local leader in this industry with certification to match. It was amazing to watch his installation team at work-a well oiled machine with great experience. The best part was the GAF Weather Stopper System Plus warranty provided by Matterhorn. This provides me piece of mind for both product and labor, more than doubling the baseline GAF warranty. If you are looking for a true industry professional, with the best products and an installation like no other, I urge you to contact Chad. It will the best decision you have made in a long time.

From the owner: Matterhorn Exteriors provides residential roofing, window, siding, and storm damage services to…read moreShiloh, IL, and surrounding areas.