This is a great place for all your hardware needs. We needed a very specific rubber insert peace…read morefor a wooden threshold. I didn't think there was a chance it would be there; but, they had five options to choose from. This hardware store stocks everything and more. They boast a big selection of Milwaukee tools, coats, and clothing as well as Carhart and Columbia clothing and gear. They also have a great paint department. Also, check out the section of the store with the home decor and USA nostalgia items and artwork. Whenever I visit Minocqua the trip to the Ace Hardware is always a must as this Ace is 'Ace Hardware on steroids.'

Jenna waited on me today at the checkout. Jenna obviously did not want to work on Memorial…read moreDay.weekend In contrast to other employees, Jenna never smiled or said hello. She stoically finished the transaction. I thanked her and she remained mute. Lucky for Jenna that there is a dearth of employees in the north woods. Her people skills need.work. perhaps put her in the birdfood department.

Bought a pair of boots online, and tried to return in store. They refused to return them. Told me…read morethey don't take back online orders. These boots are sold in there store. Poor customer service. It is 2025 if you drive to the store to return an item they should except.

Great store and friendly staff. This is my first stop because they have the best selection and…read morevarsity of items. Additionally items are normally cheaper than other stores in the area.

Great selection and service from this local gem... It has most everything you need for the do it…read moreyourself projects.

Ken at Knitts came to our rescue, not once but twice over the New Year's weekend! We arrived at our…read morecottage to find that our hot water tank had been leaking over the course of one to two days. First, Ken waited the store after closing so my husband could buy the necessary parts to "cap" it off, as 4 different plumbers said they couldn't come out before Tuesday on the holiday weekend. When that didn't work, Ken met us at the store (closed on Sunday-New Years Eve) at 8am to sell us a new hot water tank and related parts. He even loaned my husband a couple of necessary tools. The BEST part? Since the store was officially closed, both times, Ken said just come back and pay me on Tuesday!!! It's nice to know that there are people like him in business. Thank you Ken from the bottom of my heart.

What a great business friendly customer service who says hello who asks if you need any help…read morefinding anything fair prices huge selection it's 43,000 ft.² I would go back

You couldn't find better customer service anywhere! Employees in management, paint, hardware,…read moretools, clothing, shoes, housewares, garden and the cashiers are all friendly and helpful. They problem-solve and provide service to get the job done.

First and last time I ever stop there! Employee was SO RUDE!!! It's not like he was busy as I was…read morethe only customer!!

We have a summer house on Tomahawk Lake and prefer to use local business whenever possible. The…read moreguys here are full of knowledge on how to repair or upkeep the house. Seriously, when I come up here alone my family always says, "go ask the guys at True Value" if I ever have a question about window repair, or really anything.

I wish there was still a friendly Ace Hardware in my neighborhood. I just came here for keys to be…read morecopied, but this is just like 20th century Ace Hardware stores in that these knowledgeable people work here and will find what you need to fix what is broken, or help you find what you need to build what you need to build. Also a great selection of grills at good prices. So much better than the big box DIY monstrosities that I'm not going to even try to compare them.