I've been experiencing serious abrupt symptoms for 2 weeks and no provider from there even bothered…read moreto call me. If you want to feel endangered by your provider, go there.

I left this practice because the front-end office staff was absolutely horrible. I figured; I'd…read morecall to cancel my appointment that's scheduled in 2 months from now. I called twice and they keep hanging up on me before I can even say a word. Geez, they are really horrendous. How do they stay in business is mind boggling.

they dont answer their phone right away, when you need help from them i wander why that isread more

They are now known as PACT MD. Patients receive ZERO and I do mean ZERO care. Office staff…read morehorribly incompetent and branch manager impossible to deal with her frightening screaming mood swings. This is a very threatening office with a HARD hospice push since most of their APRN are part time employees/recruiters at Masonicare and benefit financially from each patient they can WRONGLY into their hospice program. Extreme neglect, negligence and patient abandonement. Corporate even a worse nightmare to deal with. Do yourself a favor and go to a REAL medical office not partnered with Hartford healthcare because everything about this place will put your health and life in danger.

First of all I've gone over there several times and gotten good service. I've noticed they never…read morehave a name tag or their title so you don't know who you're dealing with. Last week I had several issues I went over there the CNA took my vitals and when the person came into the room wearing a thesiscope and no ID all she said was you have kidney stones and I need to call an ambulance. I was in shock so I told her I live a block away that I need to take my car home and park it. She told me okay I will call Milford hospital and let them know that you are on your way. When I got home I called 911 they took all my vitals everything was normal when I got to Milford hospital it was a zoo in there. There was no place to put my stretcher so they had to put me in a wheelchair and sent me in the emergency waiting room with everyone else. I was there for over 4 hours and I left. I will never go back to this urgent Care they are getting very sloppy.

I had severe neck pain. We were seen right away when office opened at 8am. Dr listened well, had an…read morein-office X-ray taken, came back to explain results, and called in a prescription to our local pharmacy. We were out the door in an hour. Office was clean. Staff professional.

Been a patient for past 19yrs. with Dr. Umapathy, went to his practice about a month ago and found…read moreoffice closed and, sign of his name wasn't there. Would really like to know where he moved to. Now I need to find a GP and its not all that easy.. Where is Dr. Umapathy? He's a great Dr. I can walk in any time and will take of us.

I went to Dr. Umapathy's office to get a test. I have to say I was worried because I heard about…read morehow painful it could be, but Doctor Umapathy was professional, gentle, and very reassuring. I highly recommend him and I'll be coming back when I need to.

If you want to breathe without discrimination or not divulge you personal medical status spend your…read moremoney elsewhere .... Had a medical appoint with Dr Wu Rivas and was attacked upon entry and demanded to put a mask on. When I tried explaining their violations they proceed to tell me to leave. THEN I was sent a letter from Donna Montesa, EVP, who "discharged" ... "PACt will not longer provide care for me" ... as a patient. They (Yvette Barchat, COO and Donna Montesa, EVP, refused to respond to my letter of Clarification identifying a legal pandemic as occured; to evidence medical isolation of the virus existed; provide tangible evidence that a medical emergency existed. I'm still waiting for their response.

She is an excellent diagnostician. She treats clients as she…read morewould treat her own family members. She is very thorough. I would rather see a clinician like her as opposed to other practices where-you see a different person every time. They can be polite and organized but not provide adequate care. Example-doctor I've never seen before does not bother to look up my lab results-asks me how the labs were-did not even look at them.(I am a retired nurse).

She's really great. She was my grandmother's PCP for many years. I could never switch to her…read morebecause my insurance wasn't accepted. Now that I have switched (new ins.), she not only remembers my family, I feel as though, I'm treated like family. She takes her time. She is thorough and careful. She explains things. I've only been seeing her for a bout a year now but I've been a few times already as I got the flu and I needed a physical. I'm also diabetic and while I see an endocrinologist regularly for that, she was very attentive to my diabetes and wants to stay updated on my endocrine appointments. As for my grandmother, when my grandma passed, it was Dr. Nwangwu's who listened to her symptoms and really investigated. She was able to help find the cause of her pain shortly before her passing. It was unexpected and the answers came as a result of the thorough labwork Nwangwu had ordered. I've never had to wait longer than 15 minutes (I've visited the office probably 6 or 7 times this year) and when I had trouble initially and misunderstanding with my insurance claim, I questioned my bills and they reviewed each claim with me. I was even offered a discount on my portion since I'd felt there had been some misunderstanding regarding my insurance/initial visit. She's great.

Dr. Dimaya is an exceptional primary care doctor. She is compassionate, thorough, patient, and…read moretruly listens. I always feel heard, respected, and cared for during my appointments. She takes the time to explain things clearly, answer questions, and make sure I understand my care plan. It is obvious that she genuinely cares about her patients and wants the very best for them. I am very grateful to have Dr. Dimaya as my primary care physician and would highly recommend her to anyone looking for a knowledgeable, kind, and dedicated doctor.

Dr. Dimaya is a kind, caring, knowledgeable physician who treats her patients with dignity and…read morerespect. Her staff is friendly and efficient. It is so important to us to be heard as well as have our medical needs met and this is the place where it is happening. My husband and I cannot say enough about the wonderful care and professionalism of this office. We are so blessed to have found Dr. Dimaya!

The first time I came here, they told me to come 15 minutes early and so I did. I filled out a…read moremassive amount of paperwork. Waited in the waiting room for almost an hour and a half. For what, I have no idea. The receptionist said, "they are just creating your file.". Eventually I saw a nurse who told me she was going to ask me some questions and to just answer yes or no, and not to explain anything to her. After that, I took a drug test in an absolutely disgusting bathroom. At that point, I was a little confused because I don't take drugs. I was referred to this place by my APRN because she thought they did physical therapy and medicine management. I was never offered physical therapy here. When I finally met the provider, it was on a zoom call. I waited in a waiting room for an hour and a half to see someone online? I could do that at home and not have to miss work. The provider said that with my pain level, opiates could be prescribed. I told him that I was not willing to take opiates, and I was not aware that this is what this would be about. We settled on a different medicine and I agreed to come back another time. The second time I came, again I came 15 minutes early as I was told to do and was still sitting in the waiting room an hour later. The receptionist wanted me to sign a paper saying that I consented to be prescribed opiates, and that I would take a drug test, etc., even though in the previous discussion with the provider, I made it abundantly clear that I will not take opiates. Then another person, not sure of her qualifications, sat me down and took my blood pressure. She asked me some questions about taking a urinalysis for opiates. I said I'm not taking opiates, honestly I'm not even sure why I'm here because I only take muscle relaxers as needed, not even on a regular basis. She completely ignored me when I said that. She sent me back to the waiting room. After 45 minutes of sitting there in the waiting room, I go to the receptionist and ask her how much longer it will take because I've been sitting here since 2:45 PM. She proceeded to tell me that my appointment was not until 3 o'clock. I said yes, but I was told to get here at 2:45 and it is now 3:30. She kindly tried to reassure me that it wouldn't be too much longer. So I went and sat down for another 15 minutes and at that point is when I said I'm not doing this. This was a complete waste of my time and money both times. Horrible experience. My only regret is that I didn't snap a picture of the disgusting bathroom to post with this review. But also, I was forced to sign a form saying that I would not take pictures of the office.

The receptionist needs to be fired, my daughter has severe anxiety disorder and when you call she…read moreis rude and mean, doesn't want to talk to you. Yells at you. I tried calling for my daughter because im her advocate because she cant speak on phone to people and receptionist refused to talk to me. The girl needs to be fired asap if I could do no stars i would.

If you've ever came here in the evening, to go have an MRI done, let me tell you. It felt like I…read morewas going into a zombie movie. The halls were extremely and eerily quiet. Everything looked like it was abandoned. Upside was that the nurses and technicians handling my MRI were awesome sauce!

I have been using the VA Connecticut Healthcare since 1992 when I got out of the Army after an…read moreinjury. They have been fantastic with their care for me. The Nurses, Doctors and Specialists have been great.