This place is terrible. The clinic is extremely small, with only one exam room for seeing patients,…read moreyet they have two separate rooms dedicated to storing patient records. It feels very greedy.The facility is also quite unhygienic. The air vent at the reception area is filthy and completely clogged with dust. The waiting room is tiny, but they chronically overbook appointments, so it quickly becomes overcrowded. Patients end up packed in and waiting for hours to be seen.I had ultrasounds done on both my chest and lower body. The doctor received the results but still required a separate appointment just to discuss them. This felt like another unnecessary way to generate more revenue. On top of that, they try to control your schedule by insisting you come in whenever they dictate and forcing you to book future visits during your current appointment.

Dr Tan is an amazing doctor, very appreciative that he took me as a new patient, a couple years…read moreago, after my doctor unexpectedly retired. He is very thorough, ensures we get a blood test, 5 viles, every 3 months to ensure he can properly monitor us to receive the best care possible. Together with his wife, Evelyn, manning the front, they make the best team. Evelyn & team, ensures appointment reminders are submitted on time. As humans we forget, so these reminders are very welcome & wanted. Most of the doctors do not have any reminder system in place, if you forget, you maybe charged & need to reschedule. The wait, at times, maybe long, but, I don't mind. Because sometimes, he may need to spend extra time with other patients, to ensure we receive the best care. I consider myself very fortunate to have Dr Tan as my PCP, he has helped my wife & I to improve our health & keep our numbers in check. Mahalo Dr Tan, Evelyn, Beverly & Team.

Used to be a patient here until service went downhill. I injured my knee and couldn't walk well so…read moreI asked to telehealth instead, I was waiting 20+ minutes online on their website before I called and asked where the doctor was. Was told they would be on if I'm on the website which happened 5 minutes later. Was told that my scan would be faxed to a radiologist but it's been four days and they don't even answer their phone. Their phone says to call back later and it doesn't take any messages. Their parking lot only has 8 stalls, 2 handicap and the rest is at someone's house which is kind of weird. I only stayed because Dr. Bautista is kind and provides good care but everything else isn't great. I pay my bills on time but I'm told I owe $700 but there's no bill that came in. This is the second time the office told me that only for the charges to drop. My recommendation for them moving forward is hire better office staff because your whole business will collapse.

If only I can give 0 stars I would! Worst clinics! Each time my mom gotta wait for 1hr to 1hr 1/2…read morelike for example appt is at 9am you don't get seen till 10:06am. Front desk peeps gotta give you attitude when you ask a question, like WTF! Would never recommend the Liliha clinic. Kalihi clinic is just as bad with service.

Dr. Chen has been the MVP during these past months of quarantine, and probably the single most…read moreimpactful business on my daily life. I had been without a PCP for a few years after leaving my pediatrician, and was feeling the pressure to start getting regular check-ups like a responsible adult. I decided on Dr. Chen in part because of the great reviews here on Yelp. Dr. Chen is professional, knowledgeable, and kind. She explains everything clearly and concisely. She got me set up with some lab tests and helped me out with everything I should be doing to keep my health on track. I usually make appointments in advance, but she was also able to accommodate me the day of when I was feeling sick. I love that everything can be done online/through text, from making appointments to viewing lab results. Virtual appointments are super simple and can be done through a cell phone. I've actually never met Dr. Chen in person yet (!) but I feel really comfortable talking to her. I would definitely recommend her for anyone looking for a doctor!

M clinic is amazing! Very professional, bilingual (Chinese and English speaking), and kind. "M" not…read moreonly reminds me of delicious golden Mc arches, but golden medical services that arch beyond health care and into holistic care. I highly recommend Dr Mindy Mandich.

I needed to have a from filled out that states my condition, I called the waipahu location and…read morespoke to whoever was in charge and I was told I needed to make an appointment because they not going do it for free. When I questioned why, I was told to be in compliance I need to come in every 3 months to make sure my condition is still there same . I have this condition for life and mention to her sound like your just money hungry. She she starts yelling f words.. I'm a newly established patient and they didn't pull any of my records from my old pcp. Very unprofessional, I think I need to find another PCP if this is how they treat their patients..

After Bristol had changed over to Ramo I thought things would improve. They did for a time. They…read morelove to reiterate policies even though the patient understands but is asking for something else. Obviously this would make the patient irritable. I have worked in the medical industry before in an office for medical supplies; and it seems Hawaii's handling of documents is less than satisfactory. I waited a whole week to have paperwork transferred from this PCP when I had changed. Their only excuse was they never got it. I had to play phone tag just to get them to communicate with my new PCP and then asked for a follow up call. I waited for a day off from a whole work week to get an infected ear looked at. Update: they stated at 1:43pm they had sent the paperwork; went to my new PCP nothing was sent. I had to get my paperwork in person and bring it back to my new PCP. Ridiculous that they don't have a backup system that if fax doesn't work e-mail would be a nice thing to consider

Some people practice medicine. Others change lives. Dr. Alan…read moreWu brought my health back to its optimal condition. Not only for me, but for my parents as well. His knowledge, compassion, and dedication have had a profound impact on our family, and for that I will always be grateful. In a profession filled with talented physicians, he stands apart for the genuine care he shows his patients. He is not simply a doctor; he is a gift to everyone fortunate enough to be under his care.

I was so happy I came across Island Pacific they were all so warm and friendly and were able to…read moretreat me quickly. Thank you so much for your warmth and kindness. Mahalo

It was my first visit to Dr hunt I was so disappointed when my PCP stopped excepting insurance. I…read moredidn't know what to do or where I would go . I searched for a new PCP found all of these wonderful reviews I had to met this incredible doctor she was everything I wanted to start all over is scarry but I felt very comfortable from the beginning finally I feel like I've found my new doctor.

I switched to Dr. Hunt as my PCP. It's made a world of a difference! I feel comfortable and trust…read moreher. The office is friendly and the staff is too. The location has metered parking out front or a paid garage.

Worst clinic ever. The staff is TOTALLY incompetent and everyone tells you different information. I…read morehad a relative trying to get medication for depression and none of these idiots could handle his medical records or knew how to schedule an appointment correctly. If you are a new patient here you have to walk in your medical records, then the doctor takes a look at them and decides if he wants to deal with you or not, then they'll call you and let know you if they'll schedule an appointment. I am currently reporting them to Hawaii Medical Board for what a scam of a clinic they run. Do not go here if you want good medical care, there are much nicer clinics in Kapolei with professionals who know what they're doing.

Dr.Tsukikawa is one of the best. Her staff is so mindful…read more The atmosphere of the clinic always brings me to ease. I'd recommend Dr.Tsukikawa to any friend or family member.

I had a great experience there. The doctor and nurses are very nice to patients. Also, the…read morereceptionist is really helpful. I always get nervous when I go to doctors but, their hospitality made me feel relax and relieved. so if you're looking for a doctor in Oahu, I strongly recommend this doctor and clinic!

Dr. Ito is amazing Doctor, person and Care provider. Her staff is very efficient and friendly as…read morewell. This review is Looong over due as Dr. Ito has been keeping me healthy for over 10 years now. Can't say enough about how thankful i am for her and the care she provides. She's helped me with ALL of my health care needs; and there's been many. If you are Blessed enough to make it onto her regular patient list, you will understand why I wrote this review. Mahalo Dr. Ito and Team for your DECADE+ of quality care.

Called and was asked to hold and then forgotten. I then read reviews that they are NOT accepting…read morenew patients. It would have taken just a little bit longer to tell me that.