This was my first visit (and probably my only visit) to the Straub Benioff Medical Center - Hawai'i…read moreKai Clinic because my GYN, whom I've been a patient of for the past 30-plus years, had transferred from Kapi'olani Medical Center on Honolulu's Punahou Street. Admittedly, since moving into the Kaka'ako neighborhood, I've been spoiled by the short 2-mile drives from my home to Kapi'olani Medical Center, where my women's health care physicians are located. In the past, I've never had to travel any further than 8 miles to Kapi'olani Medical Center. However, because I was still recovering from my total knee replacement surgery, which was done in late July, I had to reschedule my annual September exam for my lady-bits to December. In June, when I called the women's health clinic to reschedule the yearly exam, the receptionist notified me that my GYN (Dr. Gary Kimoto) was transferring his practice to the Straub Benioff Medical Center - Hawaii Kai, and that scheduling patient visits past September wasn't available yet. The receptionist recommended that I call again in September to check availability for December. Of course, his office did inform me there were several other physicians within the Kapi'olani Women's Health Clinic who I could select for either an earlier appointment in October or November at the convenient Honolulu medical center, but, since I wasn't in a rush for an appointment and out of respect, I preferred to have Dr. Kimoto provide a referral. Anyway, I got the directions to this Hawai'i Kai Clinic from one of the receptionists, who gave succinct instructions to drive and turn left onto Lunalilo Home Road from Kalaniana'ole Highway, turn into the driveway and parking lot where the Taco Bell is located, and look towards the mountainside of the parking lot for the covered walkway. Fortunately, we had a 30-minute leisurely drive to East O'ahu during mid-morning, didn't encounter heavy traffic, and arrived 20 minutes before the anticipated check-in time. Upon entering the clinic, five receptionists were either handling phone calls or attending to walk-in patients. One of the friendly receptionists greeted me, and I informed her of my appointment time and provided her with my identification and medical insurance cards. She verified that all the information was on file and pointed towards the patient lobby on my left. I waited no longer than 15 minutes when Dr. Kimoto's nurse assistant, Victoria, came out to escort me to an examination room. While following her from the lobby to the exam rooms, I started to feel like I was in a labyrinth and did my best to look for clues that would lead me out. Unlike sitting in a cold examination room at the medical center while having my vitals taken and verifying my medical information, the exam room was comfortable, warm, and cozy. I was so relaxed that even my blood pressure and pulse rate, which are usually elevated due to "white coat syndrome," were at low levels like when I was an avid runner. LOL! If I lived in East O'ahu and needed convenient, compassionate, and quality health care with friendly service, I'd recommend this clinic. However, I don't know whether this clinic is equipped to handle major medical emergencies or procedures.

Called to schedule an appointment for my mom. A woman named Penny was super condescending and rude…read more Anyway, she just went on to say that the first available appointment was in July. I said ok and as she was scheduling, she then said actually September, oh no actually October. Seriously??? The first available appointment is in October??? That's in 7 months!! That is so ridiculous. Who do they think they are?? I scheduled anyway. Then I called Queens medical in Hawaii kai and their first available was next week!! Obviously we are going there and the gentleman helping me was super polite and respectful. Do better Straub.

5 Stars - Worth the Wait!…read more Dr. Jun is incredibly attentive and actually listens to his patients - which is honestly refreshing these days. There's a reason he's booked out for months (I waited nearly a year and a half for my first appointment, but it was absolutely worth it). The practical details are great too: free parking (seriously, what doctor's office has free AND available parking?), excellent location, and the building itself is clean and professional - not sketchy at all. Highly recommend if you're willing to wait for quality care!

Dr. Andrew Jun is by far the best family practice doctor I have ever had. He truly listens with…read moreempathy and care, taking the time to understand my concerns and provide thoughtful, practical advice. His responsiveness is exceptional--whether in person or through follow-ups, he always gets back to me promptly, ensuring I feel supported and well-informed. His dedication, compassion, and expertise make him a rare find in today's healthcare world. I can't recommend him highly enough.

Everyone is so kind and helpful especially for a government funded health care office !read more

Please stay away from here. I'm not going to go on and on about negatives please find another…read moreclinic. Positive note front desk and nurses.

I don't like Yelping about undiscovered awesome places, for fear of never being able to get an…read moreappointment in the future. That said, Ohana Clinic deserves the recognition. When no doctor on island would take me in for a routine wellness exam/physical (I have mainland insurance that seemed to scare them all off), Ohana Clinic did. This Doctor is one of the nicest I've ever met. She made this experience beyond pleasant! It seems the practice is set up for a Japanese patient base, but the office was amazingly hospitable and the staff was happy to practice English with me. This is our new family practice!

If you don't speak Japanese this place is not for you. They couldn't even understand..."what days…read moredo you have available for appointments?" I'm sure the doctor is a very capable...it's too bad the receptionist can't understand English.

Dr has been like family. I trust him with my life. He is sincere and gives wonderful advise and…read moreservice. He isn't like big hospitals that push "flu shots" every time you turn a corner in a hospital.

I have been going here for only about a year but, this office is great! The office staff is very…read morefriendly and helpful! Dr. Seberg is one of the last great ones! He is old fashioned... he is very thorough. Dr. Seberg is very good at his profession. He takes his time and will discuss with you whatever you need to know. This office isn't like the rest of the other Dr.'s that just try to get you in and out. If you need to go to a Dr. that really cares go and see Dr. Seberg.

We drive 30 minutes each way for our two sons because that's how much we value Dr. Brian's care…read more Need I say more?

I tried to get in with Dr. Tanabe when my kids were born but he wasn't accepting new patients at…read morethat time, then thankfully 2 spots came open and we got to switch over.. and I am so glad we did. Dr. Tanabe or "Dr. Brian" as he introduces himself, is so absolutely amazing. He takes his time with you, does not rush you and listens carefully to any concerns. His checks are so thorough. He makes every visit worth it. And his bedside manner is amazing. The kids love him and so do we! I'm so grateful we have an amazing ped and it's so convenient with easy parking. Highly recommend if you are looking for a ped in HK!

Kaiser Permanente Hospital…read more There's a new addition...A new Health Mobile...taking care of Hawaii's health needs! First hand experience to see it at the Filipino Community Spring Event!! Met the staff....and received information on its journey to serve our community. Aloha and Mahalo to Kaiser Permanente Hospital's first Health Mobile!

This is the best pediatrics group in town. We used to see Dr. Arlene Meyers, who is in Wahiawa and…read moreit just got to be too far. She recommended Dr. Tenby, who we love. All the doctors are good and the staff are very nice. They're well informed and very professional. I highly recommend this group.

The doctors are amazing here , I have been going since I was a little girl. Especially doctor Tenby…read more. However the nurses in the office who handle their clients are EXTREMELY unprofessional and cannot do their job right and were talking story the whole time. It was incredibly rude glad I'm switching over to an adult physician and won't have to be dealing with them. I needed documents and was told they would email it, and haven't heard from them all day. I finally decided to go down there, calling them prior and letting them know I would come down. They still hadn't prepared the documents at all and couldn't get my last name right and kept making me repeat my name like at least 8 times get it together ladies

Excellent doctor and quality of care. He truly takes his time with his patience and is very…read moreinformative and empathetic.

Called to make an appointment and they abruptly closed the office and the voicemail said to see…read moreanother provider or go to urgent care. No email, call, letter or nothing to give a heads up. Now I am in need of another PCP. That being said, I do hope everything is okay but the abrupt closing is a bit frustrating.

I went to see Dr. Scarpino and he was such a pleasant Doctor. He had a lot of information for me…read moreand gave a lot of advice of my situation. He also answered all of my questions and was very detailed and direct with instructions. As I walked in the girl at the front desk clerk (Kui) was very nice and helpful from the start till the end. Need more doctor visits experience like this all the time! It makes you feel happy and comfortable when you're going through tough times. 5+ stars for them

I went to meet Dr scarpino and it was the most pleasant Drs appointment I've ever had. He answered…read moreall my questions and was very informative. His front desk lady I forgot her name but was very welcoming and kind. 10 stars if I could .