I never write reviews, but this is such a special case! I would literally put no stars and highly…read morerecommend all customers of garage doors to STAY AWAY from BOSS Garage Doors also known as, "American Garage Doors!" Upon moving into a rental, we noticed the arm connecting to the garage door came off before we could even move in. So we called the rental agency and they sent American Garage Doors down to take a look. The inspector came and spent literally two minutes to take three pictures then left! He said they'll contact the landlord. Well, come to find out they said that the ENTIRE garage door needed to be replaced because it was our fault! They said The damage was caused by something under the door when it was closing. Mind you, this is the first day we got the keys and we didn't even move anything into the rental and couldn't until we got our UHAUL in a couple days. Long story short, we hired a different garage door company and they were able to confirm our story and disputed the fact that something under the door could not have caused damage to the arm and that something else should have broken first as well as signifanct damage to the panels. This other company also took the time and noticed that the sensors for the door were illegally installed because they were too high and that the motor was turned to full blast to make up for the already existing rust and sagging of the door. Now, we are requesting a written report from American Garage Doors of their diagnosis of the problem to make sure we get in writing what they said. But they have given me the run around for a couple days AND they refuse to answer the phone and actually hung up on us. I am in complete shock! Please save yourself some time and NEVER HIRE THESE GUYS!

From the owner: Every company likes to boast about being family-owned and operated, but when you come to American…read moreGarage Doors, you're getting that in the truest sense. We're the only licensed garage door company on the Big Island, to be owned and operated by someone born and raised right here in Hilo, Hawaii. Lic. # C-24459. Emergency Service 24/7. Senior and Active Military Members discounts available.

Great service, easy communication, and reasonable prices…read more Our garage door operator broke suddenly. We called other places and were given the run around. Which felt pretty shady. Kona Garage Doors kept it proper and got the job done with speed. I highly recommend choosing this company over all others. Mahalo!

Kyran was on time, communicative, professional and knowledgeable. He went above and beyond…read moreservicing my garage door and exceeded expectations. I definitely would recommend him for all your garage door needs. 5 stars

This company is top notch! They installed a new garage door opener within a week! The owners are…read moresuper friendly and Curtis and JR, the installers, did a perfect job! They went the extra mile. This company comes with my highest recommendation. If you need a garage door repaired and need it done quickly at a fair price, with reliable trustworthy people- you have found the right company.

I could not be happier about my service with Brian and Tradewind Hawaii. What a pleasure to work…read morewith a company that is so professional, responsible, and responsive. As a previous reviewer states and I agree, they go far above and beyond when it comes to customer care. My experience is Brian did what he said he would do. He and his men showed up when they said they would show up. I find him responsive in a timely manner to my emails and numerous questions. If I could give more stars I would. Great service. The garage door was just installed, and it looks nice and is soo quiet.

5 stars all around ! Communication for the schedule of…read moreinstallation was super clear and easy thanks to Keri, Kahiau and Marie. Made sure I was aware of arrival time , length and order of installation, and also let me know of some pre arrival prep for my facility for quick and easy service. LANDON is a beast! He had to cut and fit through 3 old ancient roll up doors to replace with the new ones ordered, and he fit them in perfect. Joe was also awesome when he came and assisted. Huge thing that made me want to share my experience is how they took care of my gym during the service. Landon had full awareness of my gym flooring, making sure not do any pivoting on the floor with the lift. They also swept up leaves and cleaned up debris that flew into my gym when the doors were open, which was above and beyond for me. Again mahalo to the Maui Garage door team as a whole, from one business to another

Our garage door was malfunctioning and we were so pleased to able to schedule a service 2 days…read moreafter our call. Service Technician Logan Kaina was the BEST - very knowledgeable in addressing the problem and repaired and replaced all the non functioning parts. He is warm, cordial and professiona. Mahalo Maui Garage Doors and Logan Kaina. See you next year for our annual servic.

We've used him a few times to repair the motor and a broken spring a few years apart. Yes, he's an…read moreold gruff guy, but he is reliable, reasonable and knows what he's doing and is nicer in person than on the phone. He's been in business for many years and takes cash and checks, but not cards.

This door guy was the rudest most arrogant guy! I would never call him again, yes he was the only…read moreone that was available but there's a reason for that! Several of my neighbors told me that as well. Would have been nice to know ahead of time. He only takes cash, no doubt cheating the system!