This place has become my go to for gifts for my wife! Jen and Steph are super welcoming and…read morehelpful! Everything I get here is a win and I've become slightly addicted to the candles...so there's that! Lol!

I haven't actually been to this store... But I'm writing a review because I called once inquiring…read moreabout a perfume (not realizing they weren't the manufacturer of the perfume), and asked if they could tell me the name of the store in the Houston airport that carried it. And they totally did! They looked it up for me and directed me to where I could find it. Well, I was so tickled by their kindness and going the extra mile, that I just bought it online through their store. Thanks so much!! Your kindness is MUCH appreciated. :-)

Don't go into the shoe department and try to return something because you might run into AJ . He's…read morevery rude. The only really rude person I have ever come in contact with Nordstrom!!

Excellent customer service!!!!! I didn't get the floor manager's name (male) but he went WAY ABOVE…read moreand beyond to help me look for a dress with pockets I didn't find what I wanted in a dress, but he left no stone unturned. I greatly appreciate all of his help....he is a TRUE ROCK STAR!!! I did purchase the most beautiful pair of Adidas... They spoke to me as soon as I entered the shoe department! When I checked out, my cashier was Bridgette!!! WOW!!! She totally killt it!!! She was so incredibly personable, funny, and willing to give me suggestions on what to use inside my sandals to help my foot not hurt, and just overall was SUPER SWEET!!! Parking is never a problem, the location is prime, and prices are pretty good. It's not a mall, per se, but I always get the mall shopping feeling when I shop here. They have just about anything you need (dresses with pockets) in every section of the building. It's one of my favorite places to shop. Thanks, Kohl's.

Love this shop, and the owner is amazing and always so helpful…read more Thank you for all your help!!!

The selection here is top tier! I get amazing candles and clothes here that always get my…read morecompliments. Definitely visit on your next girls' outing!

I took in 25 items and they bought 19 of them. One was a $278 Farm Rio dress from last season with…read morethe tags on, and they offered me $13. It's the only item I didn't sell to them. They knew I was waiting while looking at my things and never called me up or texted me that the order was ready. I sat another 15-20 minutes. When I approached the counter, the woman said, "it's been ready for a while". I said, no one told me and you knew I was waiting. Zero response. I thought it was really rude and annoying. The store is clean and there is a good selection. Not many larger sizes, as I also shop for a family member.

Staff is rude. Prices are completely unfair. They wont take a Calvin Klein bag, but take a Walmart…read moret-shirt. They want nothing higher caliber that is boutique style etc. Not worth the effort.

Love the selection of trendy clothing at an affordable price! Super friendly staff! Definitely a…read moreboutique worth checking out!

Cute shop, helpful ladies present to assist you with anything. Unfortunately, I'm an extra small so…read moreI was not able to find anything that I felt comfortable in but they do have a cute selection to choose from! Although I did not find clothing, I found a cute bracelet

Came to the pre-opening shopping party! Loved the layout and had multiple clearance rows, which had…read moregreat potential. Better than the Keystone location, tbh. The makeup aisle had high-end brands, which you had to take a paper version to the front to receive (thought that was very clean & clever). Will definitely come back!

How do they fit so much product into this space? They have a lot of shoes and clothing aisles. The…read morepricing is standard across all Nordstrom Racks, and it's a nice option with the other stores at HTC. This location is very busy, especially on a weekend. The checkout line was a long wait, with a limited amount of stations staffed with employees.

I've watched over the years the steady decline of diverse inventory of department stores. This…read morestore is no different. I maybe go in Von Maur once a season, and it is even more noticeable at least to me, when you visit a store in longer intervals. They do have excellent eye-catching merch displays and still focused on upscale dressing and seemed like every section had a sales associate to help and areas were upkept. They are targeting heavily toward the older higher income demographics. It is especially telling when you listen to their choice of piano music in them. I would think a salesclerk would go a bit bonkers hearing taped renditions over and over of sickeningly sweet instrumental earworm inducing oldies all day long. I'm surprised this mall chain has lasted, as it hasn't really changed with the times. As times get ever more difficult with less to spend in this way, it will be interesting to see how this chain reacts.

I don't like to shop but love shopping at Von Maur. The staff is professional and super helpful and…read morefriendly. They gift wrap beautifully and will send packages for no charge. The merchandise is high end, name brand. They carry men's, women's and children's clothing and shoes and a small section of seasonal household decor. Yesterday, I bought several gifts. The store was decorated with a pianist playing Christmas music. I found exactly what wanted and an associate carefully took the information for wrapping and sending. I saw several other things I wanted, including Christmas outfits for my granddaughters. I left without buying, but later in the day decided my girls needed those outfits. I called the store and Deidreana found the outfits and put them on hold until I got back over there. The outfits were even on sale. Returns/exchanges are easy. They put gift receipts in each package. The store is always immaculate and has lovely restrooms. There is plenty of parking around the store, although parking fills during the holiday shopping season. I recommend and will probably go back this week myself.

Nap Or Nothing is a good addition to Mass Ave and a great ambassador to what Indy creatives has to…read moreoffer. In addition to its namesake brand, the store carries apparel and streetwear from other Indianapolis companies. It was originally a pop-up but has now secured a three-year commitment at the location through a city initiative. The initiative was meant to promote Black-owned businesses at prominent locations across the city. The store carries T-shirts, hoodies, pants, and hats at various price points. It's nice to see some retail options in addition to all the food establishments on Mass Ave. Because of the high foot traffic, I hope Nap Or Nothing does well and showcase what Indy has to offer.

Don't ask me why I am JUST now purchasing & supporting Nap or Nothing. Just know I'm a fan and they…read morehave a customer in me. While on my lunch break I decided to put some extra time for my spot to browse for an item. I walked in and was immediately greeted and given a quick brief rundown of the store since it was my first time in. I was appreciative of the context as it made me be more intentional to enjoy the artwork, as it's all local. I was looking for something to be able to rock this summer and in the airport as I have several trips planned. Although Maxie was assisting another customer, it was nice to see him present and to still make a quick touch point with me. I found 2 great pieces and LOVED that the hat I got came with buttons. All in all...VISIT & SUPPORT this local business. Great things are happening and when you walk in, rather you're from Indy or not, it will feel like home My only suggestions: -invest in a few mirrors for customers to see the look -DONT STOP GOING!