I hadn't stepped foot in or shopped at Kohls for quite some time until yesterday and now I remember why. So, the main reason I even went in here recently was to drop off an Amazon return which went very well, no complaints there. I decided to stay and look around because when you drop off Amazon returns with them, they give you a coupon for $10 off $25+ but it can only be used the same day as your return. I looked around for a bit and did find a few small items to purchase. I got up to the register and was assisted by a young male cashier who I'd say looked to be about 17-19... I will say he was a nice kid but definitely not the brightest bulb in the tanning bed. He rang up my items and took my coupon but I'm 99.9% certain he didn't even scan the coupon...or at least didn't scan it correctly. He gave me a total of $31.78 for a travel bag set with plastic bottles ($12), sunscreen spray ($14) and a 30 ct package of makeup remover wipes ($3) so if you add that up and then figure in a couple bucks for tax that would add up to the total given but the coupon was supposed to take $10 off the total and I spent more than the $25 before tax so coupon should have worked if it was properly scanned. I mentioned this to him and he said "oh I scanned it so it's in there" whatever, I just wanted to get home as soon as possible so decided not to argue it and just said okay. I got out my cash and handed him $35. He seemed to quickly count it and said "oh ma'am your total is $31.78"... so I thought oh maybe I miscounted and said oh sorry and handed over another $10 bill. He responded "it's okay" but luckily I took a good look at the cash in his hands before he put it in the register and it added up to $45... I said wait a second and pointed out the amount and he said "oh sorry" and handed me back the $10 I just gave him then calculated to figure out the change he owed me with the $35.. if I hadn't have been paying attention and caught that, he would have easily ripped me off by nearly $15! Again, he seems like a nice kid but he should be assisting customers on the sales floor..I don't think he should be at the register. I'm no math expert but I do know simple addition and subtraction and for a cashier job it's a good idea to have someone there who knows basic math so both the business and the customers aren't getting ripped off. Unfortunately this seems to be a common problem with youth around here... they not only can't spell to save their lives, they also don't know how to count change on even the simplest orders. It's frustrating. If I do another amazon return here, it'll be just that .. I'm not gonna look around and try to use a coupon they may not even scan anyways (it showed on my receipt I didn't get the $10 off discount as I suspected) and then to almost get ripped off further with my change just adds to the frustration. read more

During Covid, this place was a mess... shelves bare, clothes all over the floor, shoes out of boxes and littered around the floor. Now everything is kept organized and restocked. I was able to find things I needed. Not everything I needed was available though. But they do have pretty good sales. The kohls cash is kind of useless unfortunately. After shopping, they give you this kohls cash that you have to use during a tiny window of time. I'm never available during that time. Kohls "cash" should be available ANY time. Just like cash, it shouldn't expire. Just like gift cards, it shouldn't expire. I know Kohls is trying to force people back into their stores on their timelines, but I would think more highly of them and return more often if I didn't feel so scammed. Honestly, I prefer the hard working mom and pop stores over the big corporate ones anyway. read more

Do not like the reconfigured store to fit cosmetics store. The products and quality and quantity has about hit bottom. If your old enough to remember Meryvn's , Kohl's is following in their foot steps. Rarely shop there at all. Sorry, I was at one time a big fan of theirs. read more

I purchased some items and earned Kohl's cash and one item didn't fit so I exchanged it for another item so the cancelled my Kohls cash all or did was exchange an item for another that was the same price. Well Kohls you lost my business. read more

Update: Kohls has really cleaned this store up. It's clean and the staff is friendly and helpful. I love this store now! 2012 (2 star review): This place is pretty hit and miss with their customer service. One day it will be great and the next not so much. The store can be really messy at times and feel dirty...that's Nampa for you! I prefer the Meridian location. read more

I Don't even know where to start with this Kohl's, it's just so terrible. The only halfway decent thing in this store are the prices.

Went to Kohl's last night with a $10 promo certificate that actually expired on Saturday. Kohl's was very nice allowing me to use the certificate even though it expired the day before. I found the items I wanted and it totaled $10.78 before tax. The clerk told me I needed to spend $2.00 more. I didn't understand the reasoning on this since my total was over the $10 required for the certificate and no where on the certificate did it say I needed to spend an extra $2.00. The clerk told me they would like customers to spend at least $2.00 more. I thought this was very strange since my amount was over the required $10 amount I had to spend. I bought a candy bar that was over $2.00. I have never heard of this concept before, other places that offer these kinds of promotions don't require you to spend more when you're already over what you need to spend. I am happy with my purchases and glad I was able to use my certificate. read more