The boutiques near by are typically locally owned and have great customer service…read more We have a new BOUTIQUE in town, it is called Clothes Minded. It's not locally owned, it's a chain boutique and their etiquette is a little different than what I have experienced shopping at our local boutiques. Cute clothes. TERRIBLE QUALITY. & they have poor customer service. I bought this cute shirt from Clothes Minded, only to have it fall apart within 30 minutes of wearing it. The string began pulling out at the sleeve. Though frustrated I thought to myself, 'I can crochet this back together and re-tie it myself'. I went to my dentist appointment, came home and looked more at the construction of the shirt... and notice a HUGE imperfection on the sleve. Giving Clothes Minded the benefit of the doubt, I told myself this item was defective and went into the store to exchange it. The general manager of the store (the only lady I have seen in there, ever) told me she would message the store owner to see what she wanted to do about it that they 'have never seen something like this'. I certainly have never bought a 48$ shirt and it fall about within hours myself. After receiving word back from the "Store Owner", the lady told me that there is nothing they are willing to do. That she knows 100% that the shirt did not leave the store like that and regardless if it is a defect or not... it is the RISK I take shopping at a BOUTIQUE. Again. Recieving poor quality clothing, IS THE RISK I TAKE SHOPPING AT A BOUTIQUE. I never post negative comments about people or businesses. However, I want all my co-boutiquers to know... to be cautious shopping at Clothes Minded boutique. From the mouth of the general manager herself this type of situation is the "RISK you take shopping at a boutique". I have never experienced this risk before... perhaps this RISK is only when shopping at chain boutiques. So, I spent 48$ to wear a sweater for roughly 3 hours.

Be sure to carefully review the return policy prior to shopping here. There are NO RETURNS and NO…read moreexceptions. Good to know prior to purchasing. Cute clothes, but primarily hand washable. She told me she took the return policy sign down.....he said it was clearly posted. She said they recently changed the return policy...he said it had been the same for 7 years. He said to come in and they would help me find something that was not hand washable, then when I went in, she said most everything is handwashable, but if you pick something, I can let you know if it has survived the washer. But I can't make any guarantees. Then she said "everyone is telling you the same thing!" I only talked to both of them twice.