Unprofessional no customer service for prom tux rentals. Rude unwilling to listen and unwilling to…read moremake it right by customer.. I will never step foot into buisness ever again. And gave 1 star cause it won't let me do 0

I had a good time trying on dresses and I found my dress even though I didn't expect to find it on…read morethe first trip shopping for dresses. I showed Kate the types of dresses I liked and she found my dress, which I know I wouldn't have picked myself looking at it hanging up. I appreciate the service and her patience with my nervous personality. I keep looking at pictures of my dress I love it so much.

My 4 girls have shopped here for homecoming and prom. We are now going to be having 2 weddings and…read morewill need bridesmaid dresses as well. This is the first stop for us.

Literally the best experience here ever! It does look small and over whelming when you first walk…read morein, but don't let that deter you. Kay worked with me and picked the perfect dress! The dress I ended up buying was hand selected by her to fit me perfectly. She was so flattering and sweet, she completely took any anxiety I had away. I would highly recommend them! Thank you Kuhn's so much for helping me say yes to the dress!

Have everything we needed. Couldn't recommend this place enough to everyone I know! Ver friendly…read moreowners who go out of their way.

Ruby's is the perfect place to find formal wear. There is a tremendous selection and sizes to fit…read morejust about anyone. The staff is very attentive and helpful, and alterations are done right on the premises.

This place is really nice for dress shopping. There is a lady in there named Arlette and she is…read morewonderful and super helpful. She's not pushy and really takes time trying to help. I also like that I don't feel rushed in there. If you have an appt, there is no more than 2 ppl trying on dresses at the same time. Arlette has gone above and beyond trying to help me find a dress. Great employee. Thank you Arlette.

Wonderful service, a large stock of dresses. Thank you for helping my granddaughter pick out the…read moreperfect dress for the prom.

It started with a pair of over the knee high heel boots I saw in the window of store 39. They…read moreimmediately found my size -- perfect, adorable, comfortable, sexy. But then I needed an outfit, and I had no idea where to start. That's were Mya took over for me. I gave her absolutely nothing to go off of really. She asked about the event (I readily admit I was vague -- runway show with corporate mingling). I gave her my sizes. She asked what styles I liked and could wear, and my answer was anything and everything. I don't think I could have made it more difficult. Here's the impressive part. Everything she brought me I loved. EVERYTHING! Did I need a different size? She had it in no time. When I asked her what she thought, she was honest and gave great critiques. How should I wear this skirt? Mya had an answer. What color should I pair this with? Here's another top to try. All I really went in for was that pair of boots. I walked out with five skirts, two tops, three body suits, and that gorgeous pair of boots. I have never had such excellent service at any clothing store. She picked literally every piece I purchased. And I have never been that impressed and pleased with someone's taste. Mya was amazing! I am without question going back to this store again. If Mya is there, I will walk out with more than I expected and be damn pleased about it!

I absolutely LOVE Windsor and have always found dresses to fit whatever occasion I needed. However,…read moreI took my daughter there to chose a dress for homecoming and another dress for an opera she is attending for school. She fell in LOVE with one dress in particular, it was like it was made for her, she was absolutely beaming, but it was just a tad too small and we felt going up one size would be the best. They didn't have that dress in their store in the size we needed, so the sales girl checked around and another store had it. She asked if we wanted it shipped to their store, took down all my info and said she would get it ordered. 10 days later I've still heard nothing, I called and left a message after about 7 days of not hearing, no return call. So on Monday I call again and leave yet another message (and their recording says I'd get a call back within 24 hours... did not), again no return call. Finally I emailed the Toledo store directly and a few hours later I get a call. They basically admitted they never ordered the dress. In the end we had to scramble to find a dress that my daughter didn't really like, nor did it fit well, but it was the best we could do last minute. It definitely affected her confidence and how she felt that evening. She was so excited about that dress and was crushed when I told her nobody ever bothered to order it (and she ordered it from her favorite sales associate so that upset her too because they had a convo about it) I'm really disappointed because that was our "go to" store for formal/dress wear and I have daughters so it's a place we frequent a lot. I tried to give the benefit of the doubt with Windsor's serious delay in getting back to me due to homecoming season and stores being swamped, but after 2 calls that were never returned and me finally having to send an email to get a half ass apology phone call is just poor customer service. I hate that I have to leave a negative review about one of our favorite stores, but this was really a let down how it was (wasn't) handled. (Toledo, Ohio Store 39)

From the moment we walked in the store, I was in love! The store location is the old Brooks…read moreBrothers store in Tower City. There are 2 floors and it is just full of the most beautiful dresses and gowns. We rang the bell and were greeted so lovingly that we immediately felt that we came to the right place. Our appointment was confirmed and we were walked into heaven on earth. They are appointment only and there's a $10 booking fee, however that fee goes towards your purchase. After visiting another very unorganized "popular" store, the appointment and individual attention was appreciated. After giving our price range, we were told to pull 5 dresses, but Stephanie and Darla still pulled additional looks as well. I was able to sit and enjoy my daughter modeling the different dresses, rather than trying to fit into a dressing room with her! Everything about this experience was top tier and honestly, I expected to pay much more for her dress. I would absolutely recommend visiting this store for all your prom/formal/wedding needs!

First, the lady that helped us was kind of rude. She got visibly annoyed when we did not want to…read morepurchase and when we didn't like the dresses she was bringing over. I personally felt very pressured by her because when I voiced I did not like the dress she overwhelmed me with options of alterations that I was not interested in. Everything was a high price in most areas but the material felt cheap so that was disappointing. This was my first time here and honestly it was not a very good experience. The man working was very nice and made arriving and leaving pleasant so thank him for that.

Gary is terrific - what a wonderful experience from start to finish. My wife and I are delighted…read morewith my custom suit from Steve's, and the service was exceptional. Definitely will be back for more and highly recommend them for quality, value and professionalism.

Amazing, professional tailoring service. Fair pricing and very quick turnaround. I was tight on…read moretime and Steve's hooked me up with a perfectly fitting new suit in three days! Couldn't recommend more.

In preparation for my recent wedding, I contacted another well-known local men's clothing store and…read morereceived no response back. On the recommendation of a friend, I contacted Laz from The Suit Shop to assist us with a suit for my elderly father-in-law. Laz was professional, courteous and accommodating, going well above "doing his job". In addition to tailoring the suit to my father-in-law's preferences, he included several personal touches which were thoughtful and very appreciated. The suit is of excellent quality and customer service at The Suit Shop was beyond excellent. The pricing was reasonable. I highly recommend this place, we could not have been happier with the whole experience!

From the owner: Custom Clothiers and Men's Formal Wear. Wedding Packages…read morestart at $499 AND Custom Suits from $895 Custom shirts starting at $195 (3 for $495) The Suit Shop Co. Ltd. offers the highest quality garments and fabrics and has them tailored to your body always, making it the best fit for you. Let us suit you up on your special day and having you and your Groomsmen looking dapper with one of our tailored wedding packages starting from $499. Our various of packages: Bronze, Silver, Gold and Platinum packages will satisfy your every needs.