Let's be honest…read more There's no one who wants to find themselves in the position of being referred to a urologist who specializes in oncology. However, that's precisely where I've been finding myself throughout much of 2023 as I began dealing with a bladder cancer diagnosis. As someone who has long had a variety of health issues, I sure wouldn't say it shook up my perfect little world. However, being diagnosed with cancer is definitely one of those things that hits like a sledgehammer. I was referred to Dr. Rice by the urologist I'd been seeing for only a brief period. She was a relatively new urologist who'd been a resident under Dr. Rice and immediately thought of him when pathology reports came back for bladder cancer. Given the complexity of my situation, she wanted me referred to someone more prepared to address all the possibilities. Prior to arriving at IU Health where he's part of the IU Health Urology practice, Dr. Rice spent 15 years as an active duty surgeon for the U.S. Army and served at Walter Reed Medical Center. Thus, my urologist had felt like he'd be well equipped to deal with my own history of trauma. Indeed, that was very much the case. I went through two outpatient surgeries with Dr. Rice as we first explored the seriousness of the cancer and then the options to treat. We also went through six BCG treatments - considered the "gold standard" for my type of bladder cancer, however, ultimately these did not work. After much consideration, I went with his recommendation to remove the bladder. This would also leave me with an ostomy - certainly the last thing I wanted, but it was also the thing most likely to truly eliminate the cancer. I spent 10 days inpatient and continue to be off work recovering from the surgery - it was more complicated than we expected, yet each step of the way Dr. Rice explained things well, responded well, and even adapted my treatment team to help me emotionally. He did the little things that you always hope a surgeon will do. Perfect? That's hard to imagine, but the surgery went well and he even paid a visit on a day when I was particularly struggling emotionally (I typically saw his resident who was assigned to me - also phenomenal). I'm writing this review at a time when I'm not yet back in action. I'm still figuring out all the practical aspects of physical movement now and life with an ostomy. It's not easy. However, I've received top-notch care from Dr. Rice and wouldn't hesitate to refer to him for someone in a similar situation. For those of us with spina bifida who've had bladder augmentations, the risk of bladder cancer is well documented and I'm fortunate that we caught it earlier and gave me a tremendous chance at recovery. Dr. Rice is both tremendously skilled and very personable. He obviously cares and clearly adapted to my history of trauma by ensuring I was surrounded by certain team members who really helped me relax and focus on healing. His office has been responsive to my needs including filling out paperwork for my employer in a timely manner. While Dr. Rice's focus is urology, he's very skilled in dealing with complex oncologic issues and I definitely recommend. It's likely not an exaggeration to say that he and his team saved my life.

Dr. Ludwig, at Urology of Indiana, has been my urologist for several years now and I'm very happy…read morewith him. He is located close to Naab Road and Ascension St. Vincent Hospital on 86th Street. Parking isn't an issue with a large, free parking lot and the building is wheelchair accessible with automated door buttons. Scheduling appointments are easy, wait times on phone and in waiting room is normally short. The office environment is comfortable and the staff is friendly, efficient and responsive. They offer pre-registration, which I highly recommend, as it saves time at your appointment. The office requires face masks and follows all the Covid-19 safety guidelines. Dr. Ludwig is professional but comfortable and amiable. I had a surgical procedure 3 years ago and it went very well. He is respectful, listens well, explains procedures so I can understand and answers all my questions. He always spend an appropriate amount of time at my appointment and doesn't seem rushed. I'm having another procedure in 3 weeks and trust him totally. And those who are interested in his credentials here are the highlights. He joined Urology of Indiana in 2010. Dr. Ludwig graduated with High Distinction from the University of Nebraska with a B.S. in Biology. He earned his medical degree from the University of Iowa College of Medicine in Iowa City. He completed his internship and residency in Urology at Scott & White Hospital, Texas A & M Health Science Center in Temple, Texas. He is affiliated with Ascension, St. Vincent Hospital and Hancock Regional Hospital. He sees patients in many offices around the Indianapolis Metro areas in addition to offering two integrated Cancer Center for Prostate Cancer. If you need a Urologist I recommend Dr. Ludwig and pre-register to save time.

Dr Hale is the BEST doctor I've ever seen. He was very calming and genuinely cared about my…read moreproblem. I would and have highly recommended him to others.

If I could give Dr Douglass Hale a 0, I would. He spent maybe 5 minutes with us, and in that time,…read moreI don't think he ever took a breath. It was nearly impossible for my wife and I to get a word in. Totally useless visit. I heard the phrase "I don't know" so many times, not to mention his crappy response the ONE time we were able to interrupt him to ask him a question. We drove 2 hours for this? My wife and I will NOT be back. He's not interested in helping my wife, just collecting more money from people who genuinely need help.

They're very hard to get into. I was having an issue, and the lady that answered the phone insisted…read morethat I give her the details which were very personal and descriptive! She intentionally antagonized and disrespected my HIPA privacy rights, and my rights as a male. I'm surprised that she didn't ask about my sexual orientation, however believe that she was being so difficult because I happen to be gay. The doctor was ok, but not very friendly.!it's tough enough with the examination.

I was followed by Anna Edwards, MD, a family practitioner with Community Health Network, for a…read moreperiod of about three years until her subsequent marriage and birth of another child led to her leaving the practice to focus on parenting for a bit. I've decided to edit my review because, upon reflection, I realized that my review of her as a physician was being tainted by my concerns about the overall practice. While she certainly had an influence of practice standards, ultimately some of my negative experiences occurred as she was transitioning out. Thus, she's not really to blame. Truthfully, I loved working with Dr. Edwards. She was my second physician with the practice and I immediately felt a click with her as we shared similar personalities. She also tapped quickly into my resistance to seeking help and worked hard to build trust. I became a "priority" for her and she made it well known that if I called I was to get through and to get scheduled. There's no question that she went above and beyond with me on several occasions, though I've never been one to go to the doctor on an incredibly regular basis. She made note once of probably trusting my own opinions about my care, I liked that she was also confident enough to challenge me when necessary. By the time we did actually have a semi-emergency once, I trusted her enough to follow-up on a urology referral for which I was truly hesitant. It's difficult to get my trust and Dr. Edwards truly had it. I believed she cared and trusted her opinion. As a result, I did more follow-up and grew to feel like my follow-up care was important. It was toward the end that I struggled, moreso with the practice than actually with her. During one time when she was out, I ended up seeing another physician in the practice with whom I just plain didn't click at all. My guess is that this was around the time Dr. Edwards decided to leave, because not long after I received a letter informing me she was leaving the practice and that they didn't have anyone else to follow me. Negligently (and I complained), they referred me to four possibilities - 3 in Hamilton County and one pediatrician. I live in Lawrence and am 50. So, while I had issues with the actual practice I really valued the positive physician/patient relationship I had with Dr. Edwards. I ultimately ended up leaving Community Health Network due to the poor referrals and lack of follow-up, but I think Dr. Edward's influence helped me determine the next appropriate setting and made me better informed to find the right physician for me with whom I continue to be seen.

I originally gave 5 stars because the staff and doctor seemed helpful during my first visit. But my…read moreongoing experience has been incredibly frustrating and disappointing. *I was never told the medication I was prescribed wasn't covered by my insurance. *The pharmacy they use for testosterone treatment doesn't accept any insurance, which is absurd. It took them almost a week just to ship the medication -- and now I'm left waiting even longer. *Reaching the doctor has been a complete nightmare. There's no good way to communicate. When I finally left a message, it took 3-4 days to get a response. When I called, I was on hold for 45 minutes, then someone just hung up on me. *I ended up having to pay out of pocket for medication that should've been covered, just because no one communicated anything clearly. This has been a waste of time, money, and patience. Once they get your payment, it really feels like you're on your own. They need to fix their communication and pharmacy process -- patients deserve better.

It is very very difficult to even get thru via phone to make an appointment. I have been placed #42…read morein the phone queue, #40, and also #21. Get ready for a long long wait, and appointments 2 months down the road. Before Urology of Indiana (UoI) bought Summit Urology, I could get thru immediately to Summit by phone. Also, my new urologist at UoI is just at the Bloomington office one day a week, and he must drive 60 miles to get there. This is way beyond inconvenient. This is what happens when Finance majors take over healthcare. I would strongly advise you to look elsewhere as UoI has destroyed patient access to care. My name is Dwight Worker, professor emeritus, Kelley School of Business, Indiana University, and I affirm all of the above to be true.

once you leave the office after a procedure you have bleeding ,urinary tract infection !! you…read moreare on your own as there is no one there to answer the phone lights are on no one is home ,no follow up ,no support after procedures ,

I will take a line from one of the other reviews about this location. if I could give this 0 stars…read morethat would still be more than what they deserve. I had an appointment that was made for 11:30. I was sent a link that they texted me a link that I was suppose to fill out paperwork before coming in for my appointment. After clicking on the link and getting a login set up there was no information about the appointment and no forms to fill out. So I thought I would get there early to be able to get the paperwork completed on time. I got to the building at 11:02 (thanks GPS) got into the building and to the checking desk at 11:06. Walk up to the employee checking people in and got absolutely zero greeting. There was an iPad that was sitting on the counter so I asked the employee "do I check in on the iPad"? The employee replied with an unenthusiastic "nope". Then the standard whats your name? Who are you here to see? After getting everything set up I was able to login to the app and fill out the paperwork. The person checking people in stated that I was "checked-in" for my appointment and to have a seat. This was the time that I was able to finish the paperwork. I was able to get that done and I checked my watch it was then 11:27. I thought "perfect timing, appointment is at 11:30". I then sat in the busy waiting room and watched as every other person there got called back for their appointment. I could see that they were busy but I thought I would just check the time to see how far off they were. It was now 11:45. I figure I would give them 15 more minute. At 11:50 I wanted to check the ETA. the same person that "checked me in" said that they are "running a little behind". I thought thats fine your busy. She did state that I am "the next in line". I sat back down and waited. Now 12 o'clock rolled around around this time a PF. Changs food delivery happened. Now it looked like doctors and nurses were leaving for their lunch breaks. I check the time again and it was now 12:15 I was now the only person left in the waiting room. At this time I was beyond waiting. I told the employee I have now been here for almost an hour and a half. This is when the employee started getting information. I was here for the appointment to get labs and testing done. So now after waiting alot longer then I have should have ever waited the same employee that "checked me in" told me that my appointment was for a "drop off". So she then informed me that I needed to take a sample cup leave and make another appointment to come back and drop my sample off. She then asked me "do you have your sample to drop off now?" This would have been a great question to ask when I first got there and "checked in". I am glad that I sat there for and hour and a half to achieve absolutely nothing. I would not recommend going to this location for anyone. Even my worse enemy. I drove 30 mins to get there, waited 1 and a half hours and drove 30 mins to get home. So all together 2 and a half hours for absolutely nothing. Do not go here or if you absolutely need to go there tell them that they need to do their job and check and double check your appointment so they know what they are actually doing there.

Showed up to my appointment 10 minutes early. Stood in front of the receptionist for five minutes…read moreknocked on the glass she motioned to wait a minute so I sat down. Half hour later I received a phone call while I'm sitting in the office from her to see if I'm going to come to my appointment. Finding another Doctor. Waste of my time.

First visit. Seemed to demonstrate very professional care and provide good information. Only…read morenegative was waiting for 45 minutes.

Dr. Hanau is extremely knowledgeable and passionate about helping her clients achieve optimal…read morehealth and wellness. Over the years that I have been under Hanau Health Group's care, I have found Dr. Hanau to be flexible to meet my scheduling needs. She has helped me understand root cause of many of my health complaints and recommended lifestyle changes that deeply impacted and improved my quality of life. I am very grateful for her! It has also been a pleasure and joy to meet other clients and hear their stories of how she has helped them after their prior doctors had given up, leaving them without hope. Dr. Hanau restored their hope and helped them get their lives back on track!

Unfortunately my time at Hanau Holistics was more than stressful. I finally decided to end…read moretreatment when I was feeling worse then when I started. My TSH and cortisol were perfect before treatment and sky rocked during treatment. I was there for Lyme treatment. When I was tested again,!after treatment with Dr Hanau, my numbers were higher and I had another band of Lyme. The next dr I went to said that he had to repair all the damage of my previous treatment from Dr Hanau before he would even start Lyme treatment. I have yet to be reimbursed for my unused and paid in full treatment packages. I haven't been reimbursed for supplements ordered that haven't been received. Also the prescriptions that Dr Hanau would order she wouldn't let you pick them up and pay for them at the pharmacy. She would have them delivered to her office then add a fee to them. I get the same prescription from my doctor at the same pharmacy and its $70 Cheaper. I have had a doctor tell me he knows several people who have been harmed by her treatment. I wish I knew that before I went to her. Her office is chaotic and several of my appointments where changed it delayed at the last min. Dr Hanau is not a women of integrity or good character