Urology Centers of Alabama do not support veterans and attempt to charge them for healthcare that…read moreis supposed to be cost free to the veteran.

I had a very disappointing experience with this urology office…read more My husband went to see Dr. Lutz for tests on the quality and mobility of his sperm after two years of dealing with infertility, his suggestion was to make sure we're watching my ovulation window (I've been tracking my ovulation for 1 1/2?! DUH) He was dismissive with questions and concerns and made us feel like we didn't know what we were doing. On top of that, my husband was told he would get his test results in an hour after TWO DAYS of call his secretary we received them. His secretary was rude and annoyed we called so much. When in reality is their fault for not answering or returning any of our calls with the results that they promised in an hour. Dealing with infertility is terrible and even worse when you get treated like an idiot. This office had complete lack for compassion for our situation. Overall, the lack of professionalism, communication, and compassion made this a frustrating experience. I hope they work on improving both their customer service and their timeliness, because patients deserve to be treated with respect and sensitivity. We will never be coming back.

They said I'd feel younger and I do. I recover faster and have more energy. The office experience…read moreis top notch. Well worth my money so far.

I visited another Dr. at the same office, but I wanted a second opinion. I called and I was told…read morethat I would be seeing Dr. Bryant Poole. Three hours later they called me back to tell that the Dr. had decided to cancel my appointment. No reason, no explanation. This is very unprofessional conduct, and even the secretary stated that she didn't understand why he would do that. Stay away from this Dr! Apparently he has a conflict of interest, or does not believe in second opinions!

I've used Dr. Poore for years and I wouldn't exchange him for anything. Years ago I thought I had a…read morebladder infection and went to two other urologists in Tuscaloosa. I didn't have an infection so I was sent on my way to deal with the pain. Dr. Poore was recommended to me, and on the day of my appointment, I learned that he is a caring and compassionate doctor. I didn't have a bladder infection but I had unrelenting bladder pain. Dr. Poore listened to my issue and I was left to get dressed. I was surprised when he returned to the exam room, sat down, and asked me to go through my history as an urology patient. During my discussion with him, something I said triggered him to say, "I think I know how to treat you." I was diagnosed with cystitis, and he did indeed know how to treat me. Every time I have an appointment, I always see him, he sits down, and he listens to my problem. For a few years, I was away from Tuscaloosa and saw another urologist. During the six years that I went to his clinic, I saw him one time and thereafter I saw the nurse practitioner. I am very thankful and fortunate to have Dr. Poore as my urologist.

Don't let these fake negative reviews send you to a bigger city . They are kind, caring and…read moreknowledgeable. They are true life savers .

Dr Parnell was one of the kind of doctors I have ever met he is very well-mannered and polite I…read morewould recommend him to anyone he's quality. Dr Parnell was so kind to me and the staff was wonderful I would recommend anyone to go there to see him. Helen Keeton .

From the owner: Specializing in: - Physicians & Surgeons, Urology…read more- Physicians & Surgeons, Gynecology