Subject: URGENT: Formal Complaint Regarding Manager Misconduct and Patient Privacy Violations at Miami LocationTo Whom It May Concern:I am writing to formally bring to your attention a serious matter regarding the conduct of the manager at your Koli Cannabis location in Miami, Oklahoma.On June 26, I witnessed the manager engaging in highly inappropriate and unprofessional behavior. Specifically, the manager was openly discussing protected, private patient information in a public area. Furthermore, this individual was speaking and acting in an explicitly disrespectful manner toward both the patients in the facility and the dispensary staff on duty.As a medical establishment, Koli Cannabis is expected to maintain a safe, respectful, and entirely private environment for all individuals seeking care. The behavior displayed by this manager not only damages your brand's reputation in the Miami community but also directly violates basic patient-decorum expectations, internal workplace standards, and state operational compliance laws.Because this individual is in a management role, I am escalating this directly to ownership to ensure it is handled objectively. I trust that you take patient privacy and staff workplace safety seriously, and that you will investigate this June 26 incident immediately to take appropriate disciplinary action.I request a written acknowledgement of this email to know that the matter is being addressed.Sincerely,Dean Welter417-355-5813dean.a.welter@gmail.com read more