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Kool Towing

5.0 (1 review)
Open • Open 24 hours

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2 years ago

Great service! replied very quickly and was able to assist me with no problem. I would highly recommend calling him for any towing needs.

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Salar S.

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Best Auto & Truck Salvage

Best Auto & Truck Salvage

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My vehicle was involved in an accident today, and dealing with this tow company made an already…read morestressful situation much worse. Law enforcement called them because the vehicle needed to be removed from the roadway. Our home was literally one street over (about 5 minutes away), and we politely asked if the vehicle could be towed there instead. To avoid any confusion, we called the number listed on the card while standing there. The woman who answered told us it was fine. We relayed that to the tow driver, and he start yelling wait until my dispatch call and even the responding officer confirmed there was no issue in our ask. When I recalled the office the lady tried to make it seem like money was an issue. Money was never discussed. Money was never the issue we were fully prepared to pay whatever towing fees were required. The problem was the tow driver. He became rude, dismissive, and argumentative for no reason. He repeatedly interrupted us, said he "didn't have time for this," mentioned needing to get to Lakeland, and ignored what both his office and the officer had already stated. Before we were even given a fair opportunity to decide where we wanted our own vehicle taken, he pulled off and said he was just going to impound the car. We never authorized that decision. This entire situation was caused by the tow driver creating unnecessary conflict and doing what he wanted to do. I called the company afterward and was told the manager would return my call, but I never received one. Accidents are stressful enough. The lack of professionalism, communication, and basic respect was unacceptable. I would not recommend this company based on our experience.

I have a 2001 Ford Expedition I cannot bear to part with and my letter carrier backed into me,…read morecrushing my flawless 24 year old bumper. I have spent hours combing salvage yards and Best Auto is the only one that was truly professional and helpful. All of the yards are an hour plus away and none will take a picture of a part to send you - except Best Auto. Great people and highly recommended.

TP Towing

TP Towing

(2 reviews)

Tampa Palms

These folks are the best!!! Very fairly priced and were able to accommodate my son's very…read moreundrivable car. Vicente went above and beyond to help us make it happen! He was the awesome. Thank you.

I literally made this account for this one review…read more I am extremely disappointed with the service I received from this company. I scheduled a tow 5 hours in advance after my car broke down, and I even arranged an Uber to get to work, trusting they'd keep their word. After two exhausting 12-hour shifts at a hospital, I showed up at the scheduled time only to find that no one was coming. No one even bothered to notify me of the delay, leaving me stranded at my broken-down car with no support and an additional 2-hour wait. This lack of communication and disregard for my time is unprofessional and unacceptable. I wouldn't recommend this company to anyone who values reliability or courtesy. They've completely wasted my time and shown zero respect for my situation. **Edit** I just want to add that according to the company, they have a very bad flow of communication towards their team. Their lack of proper communication and planning leads to unprofessional service. I am pleased that I now must wait an additional 1 1/2 to 2 hours minimum for my service with only $25 off my $106 total fee, not including the $70 of Uber charges. It was that or Uber again home and try another time. I would not recommend this company to anyone nor my friends unless you want unprofessional service and lack of proper communication towards the dispatcher-drived and driver-manager. I should not have to message the driver and not hear anything back 5 mins before my scheduled tow. I still would like to personally apologize to the dispatcher who is very supportive and trying to understand my situation and help but in the end I will be a "Karen" right here and say this is still unprofessional especially with everything's that has come out of this situation. But having been a manager, I would have liked for them to call and apologize to me instead of sending his dispatcher on his poor management.

Kool Towing - towing - Updated May 2026

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