Imagine 9:40 pm you just got on I-75 highway, you hear a pop, tire blows and you quickly move over…read moreto the right shoulder lane. In Sarasota, about 2.5 miles from the entrance ramp and in the middle of pitch black sky on a Friday night. Yep, that's what happened to us. We have AAA, Progressive Insurance Roadside Assistance, plus are staring at the Road Ranger FHP sign. Call all 3 for assistance. AAA says someone will be out in 1.5 hours. I explained that we were on the shoulder and not in a safe location. 10:25 pm they say, someone will be out here. 4 phone calls later, our ticket never is identified as a safety issues and is bummed to a 4:44 AM Saturday expected time of arrival. We don't have enough gas to stay on the road all night. Progressive identifies our location as in Bushnell Florida, which is over 110 miles from us. When I call to correct their information, they reassure me that it has been corrected and the ticket is being assigned to someone. 20 minutes later, now looking at 11:40pm, a tow truck from Bushnell contacts me and says they are nearby. When I clarify that we are in Sarasota, they ask that we cancel our roadside assistance ticket! REally?!?! FHP informs us at 10:40pm that Road Rangers are closed at this hour and they will send an FHP trooper to assist. NONE ever shows up. No trooper, no roadside assistance from three different programs! What is going on? In fact, none of the roadside agents even bother to call us back. THREE hours on the side shoulder, traffic zooming by so fast that our car shakes from the wind velocity. We have a spare, but the two of the nuts on the tire are stripped. We need help. Here comes Brian from Florida Tow, pulls over, with his tow truck, light flashing. Asks us not to get out for the highway is too busy and says he will change the tire for us. Takes out all the necessary equipment and even shows my husband the stripped nuts, so our mechanic can replace. This man worked quietly and professionally without asking for any information from us. He truly was an angel to us and we will always remember his kindness. We were so worried, and unsure of what he was doing. We asked him. His answer was "I cannot leave you on the side of the road like this". He asked for nothing in return. NOTHING, and gave me his first name and cell phone, so I could send him my AAA information. Really amazing. Restores your faith in mankind and not once did we feel anything but gratitude for Brian. GREAT PROFESSIONAL and COMPANY. We certainly need more Brian's in our lives and in this area!

Thank you for saving me when another company didnt…read more Another company cancelled my tow TWICE, claiming they could not find the dealership (wtf). My insurance company dispatched Florida Tow and the guy was there in 10 minutes (ETA i was given was an hour). Guy was really nice (don't remember his name). Thank you so much for being professional!

Good quality, value, and communication from Brian. He was helpful in waiting on parts and…read moreaccommodation with waiting times.

Do not take your European cars to this business. They are scammers. I came in with my Audi Q5 to…read moreget a new radiator. A few months later I started having the same issues, and found out that they never replaced it. I contacted the owner to see how he would help me and he basically stated that I never payed for a radiator and he sent me this fake invoice so I said I'd get my lawyer involved and he then apologized and said I was right. He said if I wanted a refund I would need to take the radiator back to him, well he never replaced it to begin with and Audi already replaced it. This is why I just go to Audi directly for everything. Never again!

My son found himself with a dead battery today. Lots of places closed. I came to Yelp to do some…read moreresearch since I live out in Chicago and I'm not familiar with what is in the Tampa area. What a great find!!! Chris was responsive, provided great service at a great price, and really helped by son out and replaced his car battery! My son is new to Tampa and was impressed at the great service provided to him. Thank you a million!

My car stopped moving as soon as I pulled onto the highway. I was so scared to stand on the side of…read morethe road because the sun was setting in our direction, blinding my eyes. I tried to push my car onto the side of the road, but it was on a hill. I had recently moved to this city and didn't know anyone here. And that's when I started to freak out: Christian descended from the sky. He carefully picked up my car and gently moved it to the auto repair shop closest to my house, for literally a small fee. Thank you so much. I will never forget this.

Outstanding service! The driver assisted me when very few others were willing to. Excellent service…read moreat a rate that made me very happy! I would definitely recommend this service to a friend in need.

True Value Complete Auto Service(Formerly Collision Guys shop) did a fantastic job, had fair…read morepricing, great owner to work with and his crew. I am beyond happy with the results. As the hood and roof and around the door windows were badly faded and now it looks better than when I bought it 8 yrs ago.. :) Thank you!!.. I would Highly recommend this Shop! Great Job!! Kathy

I moved to Tampa earlier this year with no family or friends around and needed work done on my car…read moreand found this place. I've been here twice and they go over and beyond expectations!! They are so nice and walk you through each step of what is being done to your car. Typically me being a woman I am intimidated by going to mechanics without another person but here I know I'm getting an honest price and superb work! As long as I live in Tampa, Ohannes will be my go to mechanic!!

Ohannes checked out a truck we were thinking of buying a couple weeks ago. They were so…read moreknowledgeable and made us part of the process. The truck had a few issues but knowing what they were helped us negotiate a better price. We are using the again today for an alignment.

Very knowledgeable, fast, well priced, and explained everything to me so I understood and did not…read morejust throw parts on my vehicle

Replace blower in my truck charged 625 00 dollars ac…read moreblower.over priced wouldn't recommend them.

Extremely professional from the second I arrived for a dent repair on my 2022 Chevy Colorado, they…read moreare extremely knowledgeable and and treat your vehicle as if it was there own, When I arrived to pickup my vehicle I was in complete AW and had to ask if they put on a brand new door, the repair was flawless and my vehicle was even detailed and spicky clean, I highly recommend for any repair needed for your vehicle Thanks so so much see pics for before and after

Nothing but positive and great experience with W & W! I came in with an old f150 I was having…read moreissues with my breaks and William took a look and fixed the issue at a great price! They look out for their customers.