I'd give this place 10 stars if I could! The best experience I've ever had with a mechanic! They…read morefixed a mistake made by Dave's Auto and Tire (who had my car for 2 weeks to change my shocks-completely messed up my car). Auto pro looked over my entire car, tightened everything and let me know what needs to be taken care of in the next 1,000-3,000 miles and didn't charge me a dime! Friendly, and we were in and out within 30 minutes! Thank you, Autopro! I'll be back for any car maintenance in the future!

My neighbor recommended this place otherwise I probably never would have ended up all the way on…read morethe other side of town, and I am so glad she did. They were the only place that would replace my steering rack besides the overpriced dealer. I won't name names, but the previous mechanic I went to didn't want to do it because they could only get a dealer part and I guess they were more interested in marking up aftermarket stuff than doing the repair. Their loss. I get my oil changes here now too. I'll drive to the other side of town because the service here is actually professional and good, and not lackadaisical like the previous place up north that's closer to me. They have the most competitive labor rates and can do alignments, so they've got just about everything covered.

This is one of the last of the alignment shops left with one of the very experienced front end…read morealignment men still operating it. The price is very reasonable and after it being recommended by several mechanics as the place to go for an affordable quality alignment, I looked up the address and phone number. When I called around 12:30 pm I was ask if I could be there by 1:00 pm. After arriving, the work and test drives were completed before I even realized it. My steering was so true after leaving, that even if the steering wheel was released the vehicle would still continue in a perfect straight line. I would recommend this business just the same as several mechanics recommended it to me as the place to go for your alignment needs.

Highly recommended as fair and honest and I found them to be exactly that and quick!!! It's always…read morenice when you are given respect as a female customer in the automotive world. It was a great experience and I highly recommend them!

Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

We took our Acura MDX for 105K mile Timing Belt, Serpentine Belt, Pulleys, Tensioners, Engine Oil…read moreSeals, and Water Pump Replacement. They used OEM parts and were very competitive on pricing saving us over 40% of what dealer would have charged. An added benefit is they are within walking distance (about 0.4 mile} to downtown Asheville, so we dropped car off in am and spent night in town and picked it up the next morning. Car runs great. Very competent staff and impressed with knowledge and helpfulness of Teresa and Mason. We will definitely use them again!

I had went to this mechanic to have a plug on my AC compressor electro-magnet clutch replaced as it…read morewould intermittently cut out. Key word is intermittently. They took my car in, said they duplicated the problem and that a grey plug was loose. They plugged it in and it worked. Sure, okay. $100 to plug in a plug. At least I don't have to deal with it. Two weeks later my car has the same issue. I call up and the scheduler told me to come in the following Wednesday. I did just that, and when I came in, they told me it was the previous Wednesday and to reschedule... okay, fine. I went right home and ended up repairing the plug myself, which was different from the plug that they "plugged in". I video taped what the actual plug was and showed them it connecting to the compressor and asked for a refund. They told me to come back the next week when the owner was there. I came back and they said "the owner is at the other location but said no." So not only did they waste my time three times, but they stole $100 because their electrician of 30 years couldn't properly diagnose a simple AC electro-magnet clutch connector and still had to get paid. They told me it was fine when I took it, even though its an INTERMITTENT issue. Think twice before coming here for any electrical work or any work at all for that matter.

Great group of skilled technicians working in an extremely clean shop…read more Methodically solved a difficult electrical issue my 32 year old Mercedes had that others couldn't. My 2 old Mercedes have found a home.

I'm giving it a slightly higher review because the lady at the front was very kind…read more My car broke down last week and I had to get it towed to a shop to find out what was wrong with it. Once it was at the shop I figured I'd just "support a small business" and let them do the work. I get a call that they believe the issue is the spark plugs. The diagnostic isn't free (it's literally just plugging in a reader for the warning light) but they say they'll deduct some of it. I've worked on my car before and I have an idea of how long it took in my old cars because I did the work myself. But I didn't have a spot to do it, tools, or honestly...the time and headspace. They come back with $500 for diagnostic, parts, labor. Now I'm a little annoyed because I know spark plugs aren't that expensive, but I thought "maybe because it's a newer car it's harder to get to those parts so it'll take a bit longer". I agreed and let them do it. This is where it gets more annoying. They come back and tell me the $500 spark plug job didn't fix the issue and I need my ignition coils fixed and that brings the total to $1400! Now I'm actually mad. I said no thank you, I can figure something out later but I don't have $1400 lying around, the week of Thanksgiving, right before Christmas. The front desk lady is apologetic, she understands and tells me she'll call me back. She knocks $50 off the job I get my car back. Look...to be fair, my car needed a tune up 50,000 miles ago, and those spark plugs were dead (good job Mazda on making good parts). But $1400 was nuts. THEN I looked up how to change the ignition coils on my car and I was overtaken by rage. The spark plugs would've taken them no more than 30 minutes. The most expensive spark plugs at any auto parts place would've cost me $100 tops, they charged me $160. The ignition coils are expensive, and at an auto place would've cost $600. I paid $300 for all 4 and they arrived in 2 days. The work...to change the ignition coils took 10 MINUTES, 10 MINUTES. That means that this shop charged $164 for 20 minutes of work on the spark plugs. Then wanted to charge an additional $300 for 15 minutes of work on the ignition coils. Which BTW, if they had done all of the work at the same time would have been 30 minutes tops because you have to remove the ignition coils to get to the spark plugs.

I had been looking for a shop willing to do a differential oil change on my Tesla Model S. They we…read morewilling to take it on, gave me a loaner car when the correct oil was not available. I really feel like they went the extra mile for me. The customer experience was excellent. As a former Volvo mechanic, I rate their shop as A+.

I decided to try this shop, even though everyone said they we're overpriced and had an overblown…read moreopinion of themselves. I inquired about a radiator flush on my meticulously maintained, collectible 2001 AWD Chevy Astro Van. Within seconds, I was told that the age of the vehicle does not adhere to the standards of their shop! What a bunch of arrogant West Asheville Bougie Snobs! With that kind of attitude, I'm very happy not to spend my money there...

I had trouble with leaking coolant. They could not have been more helpful. They set up the tow to…read morea facility that could diagnose my problem. Scotty looked at my car the day it came in even though they were very busy. They even provided shuttle service to a car rental facility in Asheville. Everyone was very helpful and friendly. I highly recommend them.

I was vacationing in the area and got a nail in my tire. I asked for a recommendation from a local…read moreon where to get it fixed and they said Black Mountain Tire. I drove straight there, was a walk in on a Friday afternoon and totally expected to be there for a couple of hours. The guys there got me in immediately and fixed my tire within 10-15 minutes. They were prompt, professional and honest. If I lived closer, I would be a lifelong customer.

Jamie and his team at Cove Auto Repair are stellar mechanics with excellent customer service. I met…read moreJamie because he was buying my used Subaru that had just blown a head gasket. I mentioned that the car we were considering buying had some issues and he stopped me before I could tell him what it was doing. He proceeded to list off every symptom exactly, and to tell me what the problem was. Then he said "hi, I'm your new mechanic" and he was right. He and the team are highly skilled, and they don't over charge. They will be honest about whether or not the work is worth it for your vehicle, which is important when you drive a 96 Chevy S10 like I do. We will definitely keep going to Cove as long as they are open and we live in the Asheville area. Cannot recommend highly enough!!

Took my car there in December of last year. I had a radiator leak fixed and got an oil change…read more January 1st, my car died. Come to find out, the oil filter came off and my engine locked up. I get it, stuff happens. Went a couple of months not being able to get them to look at it. I wrote a bad review. FINALLY got the owner to return a call. I agreed to take the post down and was nice enough to give him until June to check it out and fix it, because I was in a treatment center and couldn't drive anyway. Have yet to hear a word from him. I ended up selling my car for $2000 (Blue book was $8500 before they "fixed it"). Tried to hire a lawyer to sue him but I guess it's too hard to prove, which he obviously knows. You should let the fact that you have to leave a message to actually talk to anyone be your first warning.