This place is THE BOMB!…read more I've been coming here on and off for a few years now and the place is absolutely always amazing. The regulars here treat you like you're practically family. Everyone is welcoming, friendly and just truly great people. If you ever thought for a moment that humanity has lost it's humanity then step into this place and grab a handshake or a hug even if you don't smoke cigars because the men and women that frequent this business are truly angels on earth, so freaking nice! Carlito has since upgraded the walk in humidor to a mega size that has to be three times the size he originally started with so the selection of smokes available has literally tripled. If you like to experiment to find that new great smoke, let's just say the variety is so vast that if you smoke one cigar per day at this place it would probably take you almost a year to get thru all the options. Seating is plentiful but I don't think more than say 25 people can sit in this place but heck it's so welcoming that if I had to stand I'd be cool standing and shooting the shit with the fellas. I'm certainly going to try and stop in more often.

It is a truly fine and exquisite establishment with an excellent selection of premium cigars…read more Every single time my father and I visit we have a great time. The owner, all the staff, all the other regulars we've gotten to know and become friends with are truly wonderful. It's a great place to wind down and chill out with some genuinely good people. BYOB, bring any food you want. It's a wonderful place.

So far, so good. Nice size store, friendly and most of all, ATTENTIVE staff. And they stay well…read morestocked with at least the particular Dutch Master Palma cigarillos that I like.

I don't usually write reviews, but I was online to look up the hours for this store and saw the…read moresingle scathing review here. I disagree and figured I'd chime in so people knew this place wasn't terrible. It's a small shop so I can't imagine they carry everything, but they always have my tobacco and tubes. They've taken the time to explain to me how to use new items I've purchased and even gave me a vaping 101 lesson when I asked about it. As far as the attitudes, I'm sorry you found an employee unpleasant, but there are definitely a few in there that never stop smiling and are very funny and pleasant!

I was a customer for awhile till I bought several new vape pens that did not work. they refused to…read morereplace or refund even tho I had the receipt and was until then a steady customer. This is by far the worst run business I've ever encountered. Do yourself a favor and go someplace else.

Customer service is great.Pleasant conversation, knowledge of products .Always a new face ,…read moreSupervisor is a nice person , hardworking staff.

"Holy Cosmic Tobacco Batman!…read more If you are a chronic smoker and live in NYS then you know it's probably cheaper to smoke weed on the regular than buy a pack of cigarettes. But if you're lucky like me to live within close proximity to the state border of lovely Pennsylvania then this Tobacco spot is the bomb! They literally sell cartons of cigarettes at state minimum prices and being only 15-20 mins from home this is the perfect spot to buy smokes. Pricing compared to NYS is massively different that making this trip is totally worth it but I will say it feels strange having to go out of my way for smokes. I almost feel like I'm making my way down the highway to meet a drug dealer. In this case the drug dealer is the sweet lovely and faceless nicotine who calms the shakes of the nicotine addiction. If you live in NYS, are addicted to that sweet nicotine aroma and are within 30 mins of this store you need to jump in your car right now to visit this place!

Aroma is the place to be in Monroe. Really amazing cigars and knowledgeable staff. I love relaxing…read morehere for hours.

This place is really, really nice! Space is beautiful and they have an amazing ventilation system…read moreso smoke is sucked up and out of the room as best as it can which is better than other places I've been to. The humidor is really small but I will say what you find in it are super popular sticks (e.g., Padron, Camacho, Plasencia, etc). I have yet to visit a cigar lounge were the patrons are unpleasant. Everyone here is what you'd expect from the cigar culture, very nice and welcoming. I love that we have a place like this in the area because many men (and women) like to come out and just relax in an atmosphere where they can make friends and not be treated like crap or even get hit on like they just walked into a dive bar. Nothing but kind and respectful community of cigar aficionados. My only warning would be to the ladies that the bathroom is a sliding door that leaves a small crack that someone could fairly easily peak in to see if the bathroom is occupied. I don't think anyone here would stand for any creepers (they'd likely toss them on their ass) but I figured I mention that because that may matter to a lady that wants to visit (i.e., having 100% privacy in restroom). Otherwise truly an amazing beautiful lounge with amazing patrons.

I haven't had any bad experiences here, but I usually stop by for non-vape items. The prices are…read morereasonable. I believe there is a $5 CC limit. The staff is friendly and not over-bearing.

Daniel is helpful and transparent. I called in advance and…read morehe waited for me to arrive. He does not rush you and gives his honest opinion on his recommendations. Close to home + prices are reasonable.

This place is the bomb! I was in the area and I thought of this place because of the nostalgic…read morememories it brings me, a past I once wanted SO badly but had to let go to allow God to work in my life and pour out the blessings. I grabbed a few Oliva sticks which have become my favorites because they were a gift. I have to say, half my favorite cigars were gifted to me and dang they are so good that I can't give them up no matter how much smoking those cigars remind me of that past I had to let go.

Great Cigar Shop and more! Lovely people who are willing to help find the right cigar and perfect…read moregift for any occasion. I went in looking for a gift for the host of a Cigar/Wine Dinner I was invited to. Cecilia took the time and came out from behind the counter to help me with possible options for a gift. There were many! I found the merchandise to be of top quality and very reasonably priced. Cecelia & Kathy couldn't be more accommodating and helpful. They even gift wrapped the two travel humidors I purchased for free. I will be back. I highly recommend The Depot for this upcoming Father's Day for sure. They also carry candles, incense and other items you wont find elsewhere. An asset to the Monroe Village Business Community. Thank You.