Absolutely fantastic job Everything was installed perfectly and the quality of the work was…read moreexcellent. I would not hesitate to recommend this company to anyone. The price was very fair as well.

Deceptive pricing, I was quoted 575.00 for the work. When…read morethey arrived at my home. They stated the worst case scenario was $1,500

Fast work, but zero professionalism and a refusal to communicate…read more I hired C. Carlin to clear a kitchen clog. While the drain was snaked, the overall experience was a failure in customer service, safety protocol, and basic accountability. The Issues: Safety & Scheduling: I scheduled a 3:00 PM appointment and adjusted my entire workday to ensure I was home. I arrived at 2:55 PM, only to find the crew had already finished and left. They arrived early and entered my home while only my underage son was present. No courtesy call was made to indicate they were ahead of schedule, let alone to ask if it was okay to enter the home without an adult present. When I raised this concern, the office manager told me I should "take responsibility" for my son not announcing he was a minor. It is standard professional practice NOT to enter a home without an adult present. Preventative Care Denied: Because they finished and left before the scheduled time, I missed the opportunity to discuss my concerns regarding my main house trap. Given past basement flooding, I wanted to ensure kitchen debris didn't cause a secondary blockage. I would have gladly paid for an extra 10 minutes of work, but they were gone. My later request for them to return and "finish the job" with a proper consultation was denied. Hostile Customer Service: Every phone interaction was aggressive. The office manager used "being extremely busy" as an excuse for their lack of communication, yet they were flexible scheduling my appointment time when taking my $175. She was more interested in pushing an upsell for a $10/month subscription maintenance program than addressing the fact that her crew left a mess of water and debris on my floor (no shoe covers used). Lack of Leadership/Access: When I requested to speak with the owner to discuss these lapses, I was told quite abruptly, "Well, that's never gonna happen! We don't do that here!" This interaction made it clear that despite the family name, the business is no longer operated with a "family-owned" level of accountability. Customers are shielded from leadership, and valid concerns are met with denial rather than solutions. The Bottom Line: They are efficient at a 10-minute "quick fix," but they charge premium prices ($175) for the bare minimum. If you want a company that respects your schedule, your home, and basic safety boundaries, look elsewhere.

Woke up to a cold house. Called George Winston Co., a local buisiness, and they were at my house…read morewithin 2 hours. Dan, the technician, really knew his stuff about my boiler system !! I couldn't be more pleased with the response time and service...they're my "go to" guys from now on !

we have had george winston replace our furnace, replace our ac condenser, replace our hot water…read moreheater, snake our clay downspouts, snake our kitchen drain, replace a toilet, install a basement utility sink, install frost-free spigots, and repair a basement drain pipe. they are prompt and go above and beyond, in whatever they do. we have had to hire a lot of plumbers--george winston is by far the best!

Called to set up a garbage disposal and sink hook up after my new countertop went in. They did a…read moregreat job hooking everything up and cleaned up afterwards! Cost was very reasonable.

Scheduled time on Yelp. Called and left voicemail mail to confirm. No one called No one showed.read more

I've hired these guys five times total. Once in 2017 and four times this year for three different…read morerental properties. They show up fast and unclog drains for a set price (I think they're up to $129 - they were $99 back in 2017 if I'm not mistaken). They have the heavy equipment (the cable machine) my plumber doesn't have and so when there's a clog I call these guys as they get the job done and it's cheaper than hiring my plumber to go at it with a basic augur snake.

They never used their underground camera technology as advertised on card. Said I might have…read morecollapsed pipes . So it cost me $130 to get a might be, and the water was still in my basement but drains on its own after a couple of days . ‍

Called Joe Holdsworth Plumbing this morning. Had zero water pressure. He happened to be nearby…read moreheading to another service call and stopped in for a quick look at my situation. Joe diagnosed and fixed the problem on my pump in 10 minutes. He's now my go-to plumber and his sign is in my yard!

Had Joe come to my house to help with a basement floor drain clog. He was super nice, quick, and…read moreknowledgeable when he came to fix it. He was able to fix my issue the same day I called him. He was upfront about the cost and it was really fair pricing. Super happy with the work and would definitely go with him again!

Jake Barr and his crew are excellent at what they do. Their work is solid, transparent pricing and…read moretimely response when an issue arises. Highly recommend to anyone.

We are lucky we have great connections. That said the service is awesome. Great service and the…read morework is top notch. A great "go to" for all our heating and air conditioning needs. Sean W,is a amazing asset to the team. Thank you. MacInnes Clan

I came home from work, the house had dropped to 64 F and it was going to be 9F tonight. I called…read moreat 6pm and by 8:30 a service tech had come, diagnosed and fixed the problem and the house was warming up again. I cannot thank JJ Agnello for such prompt, fabulous service and highly recommend them to anyone facing a heating problem this winter!