Installation is a NIGHTMARE!! Beware, the owners will never OWN up to a mistake made on their PART…read more Owner/tech whoever installed these weather techs rain guards did it completely wrong, they claim our window was defective and or the seal was cut, all just run arounds 1. Why did you install them if you suspect my window to be faulty? I'm not the expert but obviously either are they if they installed anyway instead of notifying me. 2. Again, if it was cut I bought this car two months ago and that would have been handled else where. All I was asking was for them to fix my bottom window seal that now needs fixed because of the way they installed it. The only answer I got was the owner stating only if I bought the weather tech there would they "replace" them, but the weather tech are fine the INSTALLATION broke the window seal.

I had an appointment for installation of 4 tires and wheel alignment. I arrived on time but then…read morehad to wait 3 hours and 45 minutes in a cold waiting room before the job was completed. I was not forewarned that they charge a 4% surcharge to use a credit card so I did not bring cash to avoid what I consider to be an unreasonable surcharge. The cost other than the surcharge was probably reasonable if the prices quoted on Tire Rack are correct.

Called and made an appointment for an oil change, but also mentioned I had a slow leak in one tire…read moreand I also wanted my brake pads checked. They were able to get me in within a day or two. I pulled up 5 minutes before my appointment and they were ready. Took my keys and started working right away. They did a full synthetic oil change, replaced a broken lug nut, resealed my tire, and did a courtesy inspection. I was there for about an hour to an hour and 15 and the bill came to $165. Sherry at the desk was polite, friendly, made a personal connection with everyone who came in, and was able to print me out a summary along with detailed notes and a quote for future suggested services. They didn't pressure and seemed to genuinely care about what needed to be done vs. making an extra buck.

Do NOT come here for service!! I came and was told my 4th spark plug/wire needed to be changed, I…read morepaid and had it replaced and 2 days later, my check engine light turned on again. I went to a different shop and was told my 4th spark plug was old and damaged, and the wire was broken...so I had to pay AGAIN to have the same one replaced. I tried calling FOUR TIMES and no one answered my calls. Definitely got SCAMMED, save yourself the money.

Wow, Joe is excellent! And as far as I can determine he is the only place within 400 miles that…read morecan dyno-tune a carbureted motorcycle using a proper O2 sensor and scientifically jet and tune rich/lean across the RPM range to performance perfection! He does not rely on sound and smell like ALL of the major shops do in the area, he uses calibrated instruments and a lot of earned expertise. He dyno-tuned a new Lectron carburetor for me on my XR-650L for a recent 1,000 mile trip in North Africa and it performed perfectly from sea level to 8,000 feet and also brought my fuel economy up by about 8% on top of that. And he is meticulous with even small details. I just wish he could clone a couple of others to work in his shop and get more throughput. He is definitely worth waiting for though, even if he does have a long waiting list!

Joe is one of the few top notch mechanics left that can work on about anything. Or figure out what…read moreothers cant. Or have the ability to make something himself if its unavailable. He REALLY knows His stuff . Work is quality, his rates are VERY reasonable, usually too low bc He's too honest & nice. Rare combination of qualities these days.

I do my own maintenance, but when I choose to pay someone, they have always been fair and they do…read moregood work.

I go here for my registration every year. Easy drop off in the morning and quick pick up too! No…read morewaiting around. I find them very honest and not out to get more money from you. If and when I need repairs done, this is the place I'll go.

This happened back in November. I made an appointment for front brakes and inspection. I told them…read morebeforehand I wouldn't be able to sit around for hours due to health issues. After 2 hours they hadn't even started my car! I live close and if they had told me there was a delay I could have gone home and come back. I reminded them of my issues and I'm not sure what they did but it was ready in half an hour. As soon as I got moving I could hear a metal rubbing sound but was not up for anything else that day and felt too uncomfortable with them to go back. I don't even know if they really put on new brakes or not.

4 tires and front end alignment 5 hours to change 4 tires and do alignment tech broke an alignment…read more part had to wait for replacement very poor customer service pricing way to hohg for work done no compensation for there shoddy service

We had our Tundra's alternator changed along with the oil changed…read more They did a great job in a timely manner. They charged us exactly what they quoted us, even though it took them a few hours longer than expected for them to complete the work. They will be our new mechanics' shop, since we recently moved to the Pittsburgh area.

They are quick, reliable and reasonable and very easy to work with. They have helped us out many…read moretimes. I wouldn't take my car anywhere else. If you need auto repairs done this is the place to go!!

My first clue this was bad, they were wide open for appointments even on the weekend…read more This location used to be my go to for my husband an my cars until they neglected one thing on his truck. I don't remember what it was exactly but the result, a dead engine. He went in, they told him they couldn't do the inspection because of a broken tail light. It was a small piece, red over red and barely noticeable. they didn't tell him it was the whole light assembly, $645.19 + labor. They never told him any prices. They never asked if they should replace two other bulbs, $3.49 & $3.99, ++ 2 - $52 labor charges. I tried calling them, the phone rings but they don't pick up. Next, I went to the main Firestone site and through a chat rep I explained the issue. The full charge was showing as pending on my account. I wanted them to reduce it and only charge what was done. The chat rep said a management person would call me back, it's over a week later and nothing. Now the full charge is showing on the account $909!! I tried the store again and finally got someone on the phone. He was not able to do the refund himself but agreed, since not everything was installed we shouldn't have to pay it. I am supposed to get a call back from the manager when he gets back in a couple days. We will see what happens. Update: Never got the call back. I called Corporate again and they said I had to go to the store to get the refund. I went and the manager didn't want to give me the refund for the light assembly because it was a special order from a dealer and they couldn't return it. He offered to give it to me but what am I going to do with it. I told him I spoke to corportate and they said to go to the store to get the refund. He argued that there were no notes on my account, not my problem, I want my money back. He finally did it. I am done with them.

Never an issue with this place. I have a company car and they always try to accommodate me. This is…read morewhat this type of business is based upon. I cannot speak for people who have to pay. You may have to pay a lot more for services. I usually schedule my appointments 5-7 days in advance. Doesn't happen every time. Wonder around the area and visit some of the spots

This was recommended to me by the Valvoline location up the street as someone who could quickly…read moresolve my issue; an oil pressure sensor problem. They were able to help me the next morning and the estimate was under the other locations we called. I asked them to take a peek at the blower and AC unit as well while they were poking around. They were called me to explain that the sensor was no problem but a minimum of 2 parts of the AC unit needed replaced, and if we wanted that fixed ever... they'd need to be done no matter what, which was expected. Long story short, they fixed everything and more for a price we felt was very fair based on other estimated we had received. The quote from the dealership for the AC unit was almost triple what we ended up with btw...

Have had both of our cars inspected here recently, prices are fair and the staff is polite and…read more(more importantly) seem to know what they are doing. We're "picky" about our vehicles, and are happy to have found that place after a few not-so-good experiences since we moved to the area a few years ago. But for heavens sake, people, STOP SHOWING "Fox & Friends" on your waiting room television. Business owners shouldn't announce their political views out in front for everyone to see, especially when our country has been so divided over the past few years.