Like most Alaskans in the middle of a remodel in 2021, I have experienced serious delays, customer…read moreservice nightmares, damaged cabinets and an all around awful time. After having my kitchen demolished, I was quoted 10-12 weeks to get my granite slab shipped, and an additional 3-4 weeks for cutting and delivery. Yes, you read that right. 4 months. Obviously that wasn't going to work, so I set out to find another countertop locally. After calls around town, I was starting to accept the idea of no thanksgiving, no Christmas, no New Years events and I'd be lucky to have my house back by Valentine's Day 2022. Then I called Granite City. I spoke to a very nice lady yesterday who promised me they had slabs on site, and in my color scheme. I came in at 9am and thanks to Gena, in 20 minutes walked out with a quote that made me cancel my order with HD on the spot. I actually saw the granite we ordered and instead of waiting months for my templated granite to be cut, delivered and installed, it will be less than 2 weeks. Granite City has been a breath of fresh air in a horrible renovation.

While looking for a slab my family drove all the way here from Anchorage. When we entered the…read morebuilding, the first person we encountered said she was busy and directed us over to another lady for assistance. That lady (older, strong accent) was not friendly either and begrudgingly showed us back outside where the slabs are located. There is not an indoor showroom like you'd think an Alaskan place should have! The ground all around the area was dirt and super muddy with puddles. Not ideal! The lady quickly walked us out to the slab area, looking incredibly annoyed, and within about 2 minutes she said "I'm going back inside I am cold". Maybe Granite City should supply their staff with winter coats if their customer area extends outdoors. All in all there was NOT an extensive selection (color-wise etc) to choose from, we did not find what we were looking for, and the entire visit wasn't pleasant at all. Avoid this place if at all possible on your journey to home improvement.

Absolutely a top notch company! They do amazing, high quality work. They're very good…read morecommunicators, professional, respectful, and provide weekly updates in writing, by phone and with photos. Their pricing is fair also. It's obvious they treat other people the way they'd like to be treated. I'll never go anywhere else in the future if my husband and I need their services again. Thank you Gabriel, Jason and crew!!

We highly recommend this company to anyone who is looking for someone to remodel their home. Rodney…read morewas a pleasure to work with. He is very professional, knowledgeable, and quick at what he does. There were no hidden surprises at the end of the job. All work was completed in a very timely manner. He did a fabulous job on tiling our floor and shower. We have received numerous compliments on it. We will definitely be doing more work with Rodney in the future. Great job and thank you again! Forever grateful.

We moved in October 2022 and now they get two stars. The building process was actually pretty…read moresmooth, some things I wish I knew beforehand but the finished product and what we've had to deal with since moving in I WOULD NOT RECCOMMEND. Sure we love our house but it is not perfect. The problem is with the people of spinell and the companies they contract out to. QUALITY IS NOT THE NAME OF THE GAME with Spinell. They blame pioneer door for installing a door with a dent in it, we didn't dent it, it was painted over. They won't do anything and they say pioneer won't replace it so too bad for us. The driveway is paved crappy, too bad for us. Carpet is trash. Coming undone, seems are visible, hard spots in random places, floors creak like it's 100 years old. The finishing touches on cabinets paint is missing,every cabinet is damaged with water damage(realtor bought us rubber mats for the kitchen sink cabinet to cover up the water spots but gave us damaged cabinets) the floors are installed with imperfections, the painting was the worst paint job I've ever seen. We've made them come back twice to paint and fix drywall and texture. They cut so many corners and our "11 month" fix it list is still ongoing after two years. I seriously cannot list all the things that bother me. Our house is ours and we got a say in a lot of what we did. Lesson learned on some stuff. Spinell does the bare minimum the. You have to pay for medium good stuff if not the highest. We tell Spinell what is wrong, they have to call K-&W, or whoever, they take months and months to come. The flooring guy fixes one floor panel and he damages another one. Now our flooring boards sit funny. We saw our carpet and flooring boards covered in water during the building process as there was water in the garage. The bathtub was installed with permanent markings . Two light fixtures installed with broken glass. The hot water literally takes 2 minutes to get warm when washing hands. We made them put in two sumppumps because our crawl space flooded after they told us we wouldn't need one. We are in the old gravel pit and are right next to the hill we get co start water flow, they did nothing to the land to irrigate before building. Other neighbors are right against the hill and have no backyard, their yard is eroding and almost has the sidewalk. Our neighbors house had so many cracks, uneven finishes, holes in their carpet, mixed match countertops installed. Ours wasn't any physical much only cosmetic. I could go on and on. The people of Spinell do not stand by their product and I wouldn't recommend them.

I have several friends that have bought a Spinell Home, they are well made, and I've dealt with the…read morecompany on a business level ... they are honest, courteous and very consciencious, I highly recommend them

I've used the Jensen's for 3 1/2 years now on projects that include bathroom remodeling; deck…read moreexpansion; custom handrails; flooring and a number of other projects. My wife used them for multiple projects for a number of years before she and I met. She and I have always been more than satisfied with the quality of their work. I have and will continue to refer them to my friends and anyone else I come across that may have similar projects.

I am writing this review to alert anyone using Briley Contracting/Construction for any work to…read morereconsider their decision based upon my personal experience and a legal action against them based on a fire I had in December, 2023.. I can prove everything claimed in this review. Here's what you can expect after signing a contract with Roy Briley and discussing your project with them outlining what you want. They will agree to everythin; the sky's the limit. Then the game begins. The first thing Briley will do is pressure you to to surrender all the money the insurance company allocates for your job (if it is an insurance job) directly to them. Do NOT do it; keep the funds in a separate account specifically for your project and pay for the work as you go AFTER you confirm the work was actually done and completed according to industry standards in a professional manner. If you don't, you will lose any leverage you have later if something goes wrong. Your money will be gone. Briley's owner and key employees are in on the scam, willingly and actively participating in the crimes they devise to extort money from their customers; I believe this is considered racketeering which, from my understanding of the definition, are coordinated efforts by multiple people in an organization that typically use fraud, extortion, threats, and intimidation to repeatedly earn a commercial profit. They will tell you a date when it will be completed. It won't be. I was told I would be back in my house in 7 months; I have been stuck in a hotel for 19 months now. Work will start (eventually) but then it will stop often for months at a time. They will come and spend a couple of hours and then go to another job. They often go several weeks or months without even entering the premises. This was the case with me; 7 months and nothing inside was completed. The only work attempted was painting, drywall and paneling and it was a disaster, it looked horrendous, and they also punched holes in my walls that did not exist before. I fired them in August. Absolutely no remodeling work was ever completed. I came in after the firing and am completing the job myself. Immediately after I received 3 final invoices that varied by $31,000 between the three of them. He claimed he did 80% of the entire remodel. I asked which invoice was valid. He responded with a fourth one that was higher yet and started demanding payment again. I told him I wanted a breakdown of the charges, but they refused claiming it was proprietary. I told him I would happily and promptly pay them after I understood what I was being charged for. Had I turned over my insurance check they would have laughed all the way to the bank, but they were thwarted because I had leverage, having personally held the money from the insurance company myself, to fight back. To intimidate me further they demanded full payment for mitigation and storage after he was fired and held all of my personal property hostage where I could not access it for months. I consider that theft. Right after that he slapped a significant lien on my home for work he claimed he did. I asked for a breakdown of the charges. They refused and filed a full-blown lawsuit against me asking the court to order that my house be auctioned off so he could be paid. This company did nothing to earn what they were lying about in their perjurious claims to the court. I have/ am still being harassed, intimidated, threatened, frightened and pressured to pay. Now he ratcheting it up even more through unnecessary litigation in which Briley make perjurious claims to the court and do not follow statutory law relative to the process.. The cases are on Courtview. Briley's Mode of Operation is to choose an easy mark, promise them the moon, and get them to sign their contract. Then they blow you off and do what they want when they want. When you've had enough and fire them, they will threaten, badger and intimidate you like they have me, and then slap a lien on your house. If that doesn't work they file a lawsuit asking the court to auction your house off and give them the proceeds destroying your life, family, finances and mental health. Then the lawsuit gets calendared by the court. Briley's plan at that point is to delay the court action until you get so stressed and frustrated that you throw up your hands and cave, or run out of money so you can't pay your attorney anymore allowing Briley to take the property completely destroying their lives. The impact on so many people means nothing to Briley. Other people's nightmares with Briley parallel my experiences almost to the letter. I am a 72-year-old single elderly woman Briley wants to force me out of my home of 27 years and live homeless on the streets of Anchorage as soon as he can. I don't want anyone to have the same experiences I am having and would be interested to hear from anyone having similar experiences with Briley.

Wants $200 for an estimate that you get back "if" you hire them…read more This was the only one i talked to that wants money up front.

Excellent, fast service - my new patio door is so much better than the old one, and Golden…read moreRenovations made everything very easy. Top notch, absolutely recommend.

I highly recommend Golden Renovations to anyone looking for a professional, top notch job done…read more Russell was a pleasure to work with. He is professional, knowledgeable and very skillful in his craft. There were no hidden surprises at the end of the job which was completed in a very timely manner. He did a fabulous job on the tiling about my shower/bath enclosure as well as installing the glass shower doors in my hall bathroom. I could not be happier and I have received numerous compliments. Golden Renovations will definitely be doing more work for me in the future.

Very happy with covered dog run. Isaiah was very conscientious in laying out and building. Looks…read moregreat and the attention to detail was very much appreciated. I will definitely be hiring them again in the spring for more projects outside. This was the first time a contractor called a couple months later to check on how everything was doing and make sure I was still happy with the job done. Wow, that is thoughtful. So nice to see someone that takes such pride in their work. Great work, great price. I'm happy and I can be pretty picky!