This is a review long overdue. My family and I first used Laila's services in the summer of '18 for…read morea short trip to Maui. This would be our first trip together outside of hitting the open road and we were looking for someone to make sure it was done right. We struck gold coming across Laila and could not have asked for more. Our trip included a wide range of activities to include diving, zip-lining and a luau. Accommodations were carefully chosen to give our family the most comfortable stay we could have. Fast forward to the Fall of '22 and we were in planning for a 2 week European Vacation over Spring Break '23. Laila was extremely attentive and energetic throughout our planning and had so many great ideas that we had no doubt we would get the best experience possible. Honest discussions helped us to hone in on what tours and attractions would best suit our family and I think we nailed it. Her estimates were spot on and we were not caught off guard by any cost adjustments or fees. When the time to leave for our trip came close, we ran into some snags that started to wear down on us. Strikes and protests in areas we were set to travel began to cast doubt that our trip would be a success and then I was alerted by our airlines that our outgoing flight was canceled. Just days before departure! I immediately reached out to Laila and she responded rapidly at an hour I wouldn't expect anyone to be up reading emails. She was able to find out what caused our cancellation, confirm an alternate departure flight and prevent us from losing a few days on the trip we thought wouldn't be possible. During our trip, her service only grew better. She kept communications with us and was kind enough to make sure we arrived at our destinations on time. We were even welcomed by a lovely gift from Laila in our room that was honestly a highlight of our trip as it reaffirmed us that we had been well taken care of and our enjoyment was firsthand. We are a family of 4 in our mid 30's and I understand that not many people my age reach out to travel agents. I do not think I could have confidently created a trip this enjoyable and stress-free on my own while tending to my normal day-to-day. Laila has my highest recommendation and we will continue to use her services for future vacations. Thanks, Laila!

My family has had the pleasure of working with Laila at Five Star World travel for the first time…read morethis year and have already had two wonderful family trips! I wish we'd worked with her sooner! She is knowledgeable, attentive, and fantastic at tailoring your quick weekend trip as well as planning a more extensive vacation. Every time we've worked with her we've found that she was able to surprise us with both cost savings and extra perks.

Italy is the most beautiful country in the world. That being said, without the proper guidance you…read morecan miss a lot or end up in many tourists traps. Michael's attention to detail and recommendations made the trip that much better. We were able to make the most of our short stay in Italy with his expertise. His recommendations were not only top notch but helped us to use our time efficiently. Everything he recommended, from the wonderful restaurants to the activities were incredible. The personal touch he added to the trip was remarkable. In fact, almost every restaurant knew Michael and smiled when his name was mentioned! You can feel his passion for the people and the country and it shows through all his curated choices. I can't recommend Michael enough

From the owner: Fatto a Mano Travel is a luxury travel agency, curating handmade experiences for travelers in…read moreItaly. For over a decade, we have been advising travelers on how to have the most authentic luxury experience in Italy. Fatto a Mano Travel plans luxury Italian vacations for travelers who are keen to experience Italy’s rich tapestry of regional diversity and timeless traditions. We believe that luxury without culture is futile, so we work closely with local artisans and proprietors to ensure that every trip feels authentically Italian. Every experience is uniquely handmade: we custom build every detail of your itinerary. Allow us to introduce you to the real Italy; Italy fatto a mano.

Nelly is fantastic! I called her on a whim to help us plan a trip that we were given money for from…read moremy husband's work. We were overwhelmed by options and needed advice. She was very attentive and timely. She answered every call and email and helped us narrow down and plan our trip in just a few days from start to finish. She is very knowledgeable and you can tell she has a lot of experience both with traveling and in the industry. We are very excited for our trip in April 2019!

I have known Nelly, the owner, personally and professionally for over 20 years. She is the best…read moresource of travel information, and she is always eager to share her knowledge. Nelly has tons of experience in the field. I have recommended her to others over the years. Nelly is great at finding good deals.

Consumer Edge Travel Solutions doesn't deserve even one star. We met with the same Walt Dodge that…read morethe other reviewer, James from San Francisco, mentioned. He charged us $14,380 to sell our timeshare and later said they don't SELL anything. They only get our name off the title, which has taken 17 months. We also later found out that we paid to join Awarded Travel. We had no idea that we were buying into it. We are in our late 80's and think they should be charged with elder abuse. Why doesn't YELP put these reviews on the front page?

From the owner: Your exclusive travel and lifestyle benefits are within your reach.read more

Hello! Just wanted…read moreto start out by saying the customer service within this business is impeccable. I have used this service numerous times in the past to help book some of the best vacations I have ever had the pleasure of experiencing. The employees are very knowledgeable, and patient when answering all questions and are very assuring that I receive the best pricing possible! Highly recommend you utilize their services with any and all present and future traveling plans! Cheers!

No rating is deserved not even the one star you have to click in order to post this!…read more This is the worst company to go thru for travel. @carnival should be ashamed to license their name to this business. Nothing they pitch you is promised. Their customer service are nonexistent. But they'll call to hassle you for payment. You call their numbers listed online and it hangs up on you after 3minutes. You email them and they give you a member concierge number to call and no one answers. This business is false advertising the benefits of being a member and scam people out of their money. You don't even receive the trip or perks you were promised. They need to refund everyone's money including mine.

Our South Pacific vacation to Tahiti, Moorea, and Bora Bora was flawless. Frank did an excellent…read morejob with our accommodations and activities! The Conrad Hilton in Bora Bora was exceptional. The hut over the ocean, private pool, snorkeling at your fingertips was a dream come true.

Frank at South Pacific Vacations did a fabulous job creating a very special getaway to French…read morePolynesia and The Cook Islands All arrivals and departures over the two weeks went smoothly. If you're considering a South Seas adventure, Frank at South Pacific Vacations is the GO TO guy.