Nice agents , beautiful places to travel too , it's very cost efficient as well , so go take a look…read morethen a trip

Our agent was responsive and helpful throughout the planning process. The locations of all our…read morehotels made travel around each city easy and accessible. Their service was also excellent. It was, however, the assistance from the agency staff in Japan that cemented my review. After my granddaughter broke her ankle, they were in touch repeatedly to tell us where and how to get a wheelchair for the day; offer suggestions for alternative, accessible, sites; and negotiate with organizers of scheduled tours. They were fantastic! While I was certainly pleased with the pre-planned aspects of our trip, the level of local support is invaluable.

Our South Pacific vacation to Tahiti, Moorea, and Bora Bora was flawless. Frank did an excellent…read morejob with our accommodations and activities! The Conrad Hilton in Bora Bora was exceptional. The hut over the ocean, private pool, snorkeling at your fingertips was a dream come true.

Frank at South Pacific Vacations did a fabulous job creating a very special getaway to French…read morePolynesia and The Cook Islands All arrivals and departures over the two weeks went smoothly. If you're considering a South Seas adventure, Frank at South Pacific Vacations is the GO TO guy.

Italy is the most beautiful country in the world. That being said, without the proper guidance you…read morecan miss a lot or end up in many tourists traps. Michael's attention to detail and recommendations made the trip that much better. We were able to make the most of our short stay in Italy with his expertise. His recommendations were not only top notch but helped us to use our time efficiently. Everything he recommended, from the wonderful restaurants to the activities were incredible. The personal touch he added to the trip was remarkable. In fact, almost every restaurant knew Michael and smiled when his name was mentioned! You can feel his passion for the people and the country and it shows through all his curated choices. I can't recommend Michael enough

From the owner: Fatto a Mano Travel is a luxury travel agency, curating handmade experiences for travelers in…read moreItaly. For over a decade, we have been advising travelers on how to have the most authentic luxury experience in Italy. Fatto a Mano Travel plans luxury Italian vacations for travelers who are keen to experience Italy’s rich tapestry of regional diversity and timeless traditions. We believe that luxury without culture is futile, so we work closely with local artisans and proprietors to ensure that every trip feels authentically Italian. Every experience is uniquely handmade: we custom build every detail of your itinerary. Allow us to introduce you to the real Italy; Italy fatto a mano.

Last year Nancy help me plan an amazing European vacay for my daughter and I. This year she…read moreplanned an outstanding trip to India! I can not say enough good things about her. She really knows her stuff. Besides that, she is lovely to work with, answers all my questions and is extremely detailed with itinerary's. I would never plan another big trip without her help. That's saying a lot from me, because I'm very picky!

From the owner: Experience the Experience. Specializing in Luxury Vacations: River Cruises, Adventure Travel,…read moreRomantic Getaways.

We won't use Natalie's services again and don't recommend her. She was not timely in getting back…read morewith us on multiple occasions which created increased costs and high stress. We asked her to help us book a trip to Europe and really needed her help with booking the airline tickets thinking she could help us find the lowest costs while also using our points to upgrade. (For those that use points for overseas upgrades, you know how valuable they are and it's a needle in a haystack to find that one flight that takes much lower points for a confirmed upgrade!) Usually, I'm the one that does all this but my husband insisted it would be a lot less time and stress to use a travel agent. Ultimately, I still did the legwork to find the flights we booked. When we asked Natalie to book our flights, she waited to get back with us and the class of service we could have upgraded to with points was gone. So I found new flights and again, after my husband gave her the card number we wanted her to use, she didn't respond, and again the prices went up and the class of service we requested was no longer available on the outbound. But because we had already told her to book, AND SHE WOULDN'T PICK UP The PHONE AND CALL US BACK, or email us, we had no idea if she was planning on booking, had a booking on hold, or wasn't doing anything. We didn't want to double book, so we kept calling and texting but trying not to be "pests". Again, we lost the flights we wanted because the price went up and the upgrades were gone. When she finally booked the tickets, we didn't get the class of service on the way out. Thank goodness I went through our booked tickets with a fine tooth comb before we left for our trip or it would have never happened! I realized she had booked my husband as a female. When I called the airline to ask them to change it, they said they couldn't honor our request because her name was the person "in charge" of the tickets and so we had to go through her again. It was an absolute nightmare and I'm sure caused more headache for her as well. So, we had to again wait for her to respond and ask multiple times for her to fix this for us. It was really frustrating! What was supposed to be a nice gesture by my husband to save me time and help us find the lowest price tickets, was really stressful and cost us over a $1,000 more between her price and the ticket prices increasing multiple times when we couldn't get a hold of her. If we EVER use a travel agent in the future (or you do), make sure you're also named as someone who can change your own darn tickets or call the airline and ask questions. That was absolutely insane to find that she was the only one that could make any changes. (That was a suggestion made by the airline btw). Ugh... And yes, it was a fantastic trip once there!

I want to begin with saying that Natalie was very sweet and very knowledgeable about our honeymoon…read moretrip to France. Unfortunately, there were some issues we had with travel planning for our honeymoon. Communication was the biggest issue. There would be times where I would message via text and not get a response or I would get one a couple of days later. I understand we have personal stuff to take care of, but a simple response would be appreciated. I think this caused a bit of stress for my husband and I as we had to wait around for an answer. There were things that did not go as planned on our trip such as having to cancel our car rental and museum passes not working when trying to pick up. I think if you really want to be involved in your travel planning and not feel stressed, it might be best to plan on your own.

Very Impressed with the local Staff at the Agency. Would recommend this Team without hesitation. A…read morebespoke seamless experience.

Lili LeBaron planned an incredible 1 week trip to Cambodia in February 2025 for my husband and me…read more It was above and beyond in terms of the accommodations she selected for us at Shinta Mani in Siem Reap and the Royal Sands in Koh Rong, as well as in terms of the seamless transportation and connections. We never waited for any drivers-- someone was always there to greet us and take us to our next destination in comfort, which made our travel days so easy and efficient. I also wanted to shout out the unbelievable Angkor Wat tours she booked for us-- it was so educational and stunning to be at these ancient temples. They were also timed perfectly so that there were fewer tourists while we there, allowing us to really soak it all in. Lili's attention to detail made our week in Cambodia one of our favorite trips yet. She ensured that each day included tours tailored to us as well as accommodations perfectly suited to our needs. I can't recommend her services as a travel specialist enough! She will take care of you.

My Husband decided to sign us up for a 5 day yoga retreat in Patagonia, Argentina but since it's…read moresuch a long flight I decided to turn the trip into a two week vacation. However, I put off the planning for the rest of the trip until the last minute. Nicole was a "life" and vacation saver! I had no idea what we should do for the rest of our vacation and she gave suggestions for activities, locations and hotels that fit our lifestyle and budget. From fly fishing and glacier trekking in Patagonia to Tango shows, street food tours and horseback riding on a traditional Gaucho ranch in Buenos Aires to Iguazu Fall tours in Argentina and Brazil, Nicole put together the perfect vacation itinerary for the perfect trip! On top of that Nicole took all the stress out of planning, last minute changes and knowing where we needed to be on which days. Her travel experience and getting to know what I like to do on vacations as a client made this vacation the best I've taken in my life!

From the owner: Adventures for all Ages!…read more We plan personalized luxury vacation experiences and adventures for families and couples across the globe. We specialize in creating effortless stress-free travel itineraries with your kids from toddlers to teens. From multigenerational, to skip-gen, bucket-list, once in a lifetime, to celebration trips we have you covered. We handle private and commercial airfare, accommodations (hotels/private homes and villas), transportation, private tours, excursions, dining, and spa reservations. We specialize in creating unique experiences you can't find online or plan yourself. When you work with us you can expect a timesaving planning process, extraordinary locations & activities all tailored to your family.

Nelly is fantastic! I called her on a whim to help us plan a trip that we were given money for from…read moremy husband's work. We were overwhelmed by options and needed advice. She was very attentive and timely. She answered every call and email and helped us narrow down and plan our trip in just a few days from start to finish. She is very knowledgeable and you can tell she has a lot of experience both with traveling and in the industry. We are very excited for our trip in April 2019!

I have known Nelly, the owner, personally and professionally for over 20 years. She is the best…read moresource of travel information, and she is always eager to share her knowledge. Nelly has tons of experience in the field. I have recommended her to others over the years. Nelly is great at finding good deals.