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    Kragen Auto Parts

    5.0 (1 review)

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    Aaliyah's Auto Repair - Price for diagnostics

    Aaliyah's Auto Repair

    (82 reviews)

    I met with the seller of my vehicle at Aaliyah's Auto Shop for a pre-inspection. During the…read moreinspection, the owner, Jesse, informed me that my vehicle had a "very small" water pump leak and that the coolant level was low. He stated that he topped off the coolant with fluid and showed my husband a picture; however, the picture he showed was only of the coolant, not of an actual water pump leak. At no point was I shown a picture or physical evidence of a leak itself. Due to the stress of the transaction and being surprised by this diagnosis--especially since I regularly maintain my vehicle every three months--I did not ask to personally see the alleged leak at that time. Jesse also stated that the vehicle needed new brake pads because they were due for replacement. A few days later, I contacted Jesse to request a photo of the water pump leak. He then informed me that he did not have any photo of a leak--only a photo of the coolant. He went on to say that the car was otherwise "perfect," drove great, and that the only issues were the need for new breaks and a new water pump. Because of these inconsistent statements, I took it upon myself to have the vehicle inspected at a Honda dealership while also completing an oil change. The certified Honda mechanics did not find any water pump or coolant leaks (please see attached video). Additionally, they confirmed that the brakes were at approximately 50% life remaining and did not require immediate replacement. Based on these findings, I am deeply concerned about the accuracy and integrity of the inspection performed at Aaliyah's Auto Shop. It appeared that unnecessary repairs were recommended without sufficient evidence. Jesse also emphasized that his shop was the cheapest in town and that he offers the best prices, which further raised concerns that the diagnosis may have been influenced by sales motives rather than factual mechanical issues. I believe this experience demonstrates a lack of transparency and reliability. I strongly encourage anyone seeking a pre-purchase inspection to consider using a trustworthy and reputable mechanic or dealership service center to avoid receiving misleading or inaccurate information.

    Did a good job with my older vehicles. Have a 2008 Land Rover and my wife has a 2005 Honda CR-V…read moreboth as getting older needed some repairs so several areas were worked on as like to keep my vehicles running as long as it makes sense before start getting nickeled and dimed on repairs and cost is not worth it. Sometimes parts take time or no longer are made or hard to find, but they were able to find and repair smoothly while communicating well. The prices they have are reasonable. It's not the dealership, but the quality to me was just as good if not better and not paying the dealership prices. Our vehicle runs smoothly now thanks to these guys troubleshooting. Would definitely recommend.

    Drive It - 2015 Lexus IS 250 Sold to another happy customer!

    Drive It

    (18 reviews)

    Introduction: I…read morerecently had the pleasure of visiting the team at DRIVE IT, a local used car dealership in Marina California, and I must say, my experience was nothing short of exceptional. From the moment I stepped foot onto the lot, I was greeted with professionalism, transparency, and genuine care. In this review, I want to highlight the aspects that made my experience at DRIVE IT truly remarkable. The experience was similar to what you would experience at CARMAX but right here in Marina. No pressure, check out the inventory, test drive if you want and make a purchase if the time is right. Impeccable Customer Service: The team at DRIVE IT goes above and beyond to provide outstanding customer service. From my initial inquiry to the final purchase, they were attentive, patient, and eager to help. The staff members were knowledgeable and answered all my questions with clarity and honesty. They genuinely listened to my needs and preferences, ensuring that I found the perfect vehicle to suit my requirements. Focused Inventory: DRIVE IT boasts a focused inventory of used cars (less than 100K miles), offering just the right amount of makes, models, and price points. I was pleasantly surprised by the selection available, which allowed me to explore various options and find the ideal vehicle for my lifestyle. The cars were well-maintained, clean, and accurately represented, instilling confidence in my purchase. If you have a specific car in mind and don't find it on the lot, simply let the team know what you're looking for and they may be able to find it for you. They're willing to go the extra mile. Fair and Transparent Pricing: One aspect that truly stood out during my experience at DRIVE IT was their commitment to fair and transparent pricing. The dealership provided competitive prices on their vehicles, and there were absolutely no hidden fees or surprises during the negotiation process. I appreciated their honesty and felt that I was getting a great deal without any unnecessary haggling. Thorough Vehicle Inspection and Documentation: Before finalizing the purchase, DRIVE IT ensured that the car underwent a comprehensive inspection, giving me peace of mind about the vehicle's condition. They provided me with detailed documentation of the vehicle's history, including maintenance records and any past accidents or repairs. This level of transparency reinforced my trust in the dealership and the quality of their cars. After-Sales Support: The dealership provided me with incredible after-sales support, such as guidance on servicing, warranty information, and future maintenance needs. Their commitment to customer satisfaction extended beyond the point of sale. I've never experienced anything quite like this in the used car realm. Conclusion: I wholeheartedly recommend DRIVE IT to anyone in search of a used car dealership that prioritizes customer satisfaction, integrity, and professionalism. Their exceptional customer service, focused inventory, fair pricing, thorough vehicle inspections, and after-sales support make them a standout choice in the local automotive market. My experience with DRIVE IT was genuinely enjoyable, and I am confident that others will find the same level of satisfaction when choosing to do business with them. We are lucky to have such a gem right here in Marina, CA.

    Ok second car I have purchased here !!! I love my 2020 Hyundai Ioniq It gets 52 mpg !!!! I…read moreliterally am over the moon with this car!!! The best dealership ever !

    Kragen Auto Parts - autopartssupplies - Updated September 2026

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