I met with the seller of my vehicle at Aaliyah's Auto Shop for a pre-inspection. During the inspection, the owner, Jesse, informed me that my vehicle had a "very small" water pump leak and that the coolant level was low. He stated that he topped off the coolant with fluid and showed my husband a picture; however, the picture he showed was only of the coolant, not of an actual water pump leak. At no point was I shown a picture or physical evidence of a leak itself. Due to the stress of the transaction and being surprised by this diagnosis--especially since I regularly maintain my vehicle every three months--I did not ask to personally see the alleged leak at that time. Jesse also stated that the vehicle needed new brake pads because they were due for replacement. A few days later, I contacted Jesse to request a photo of the water pump leak. He then informed me that he did not have any photo of a leak--only a photo of the coolant. He went on to say that the car was otherwise "perfect," drove great, and that the only issues were the need for new breaks and a new water pump. Because of these inconsistent statements, I took it upon myself to have the vehicle inspected at a Honda dealership while also completing an oil change. The certified Honda mechanics did not find any water pump or coolant leaks (please see attached video). Additionally, they confirmed that the brakes were at approximately 50% life remaining and did not require immediate replacement. Based on these findings, I am deeply concerned about the accuracy and integrity of the inspection performed at Aaliyah's Auto Shop. It appeared that unnecessary repairs were recommended without sufficient evidence. Jesse also emphasized that his shop was the cheapest in town and that he offers the best prices, which further raised concerns that the diagnosis may have been influenced by sales motives rather than factual mechanical issues. I believe this experience demonstrates a lack of transparency and reliability. I strongly encourage anyone seeking a pre-purchase inspection to consider using a trustworthy and reputable mechanic or dealership service center to avoid receiving misleading or inaccurate information. read more

Aaliyah's Auto Repair - Estimate of the "repair " - Auto Repair Near Me - Marina, California

Did a good job with my older vehicles. Have a 2008 Land Rover and my wife has a 2005 Honda CR-V both as getting older needed some repairs so several areas were worked on as like to keep my vehicles running as long as it makes sense before start getting nickeled and dimed on repairs and cost is not worth it. Sometimes parts take time or no longer are made or hard to find, but they were able to find and repair smoothly while communicating well. The prices they have are reasonable. It's not the dealership, but the quality to me was just as good if not better and not paying the dealership prices. Our vehicle runs smoothly now thanks to these guys troubleshooting. Would definitely recommend. read more

The crew at Aaliyah's is outstanding! My boyfriend and I rolled up on this garage out of the blue one early morning. We had a unique situation with a trailer and they didn't hesitate to jump in on the spot and help get us up and running quickly. Not only did they complete the work in a timely manner, their rates are very reasonable! I was especially by all they're able to do right in house. Not only did they take care of some mechanical issues, they were able to weld and work on some wiring issues as well! If you're looking for a trustworthy and reliable mechanic, I highly recommend Aaliyah's Auto Repair. They're super good people too! read more

Jesse and Jimmy of course are the best in Monterey County. If I have an emergency with my vehicle they always have my vehicle taken care of. Great appreciation!!! read more

We arrived in the area yesterday afternoon for a wedding, and our car's check engine light suddenly came on while it started idling badly. We drove to the wedding, and the ride was really rough. I was so worried that our car was going to die at any time, and I was very stressed out because if it did die, I didn't know how we would get back to the San Francisco Bay Area. While we were at the wedding, I researched online for auto repair shops in the Monterey area, when I ran across Aaliyah's Auto Repair. I called them, and I spoke to Jim who told me to come in the next morning... a Saturday morning... to get the car looked at. I was so fortunate that I found a shop that was open on Saturday! I arrived at the shop right when they opened that following morning, and Jim and Cody looked at our car right away. They also quickly found that I only needed new spark plugs and wires, and the repairs were done at around lunchtime at a very reasonable price! Jim and Cody are lifesavers! They're honest-to-goodness amazing! And I would highly recommend them and Aaliyah's Auto Repair any day! Five stars! All the way! My two centavos. read more

We were seen so quickly for a nail in our tire. They were super quick and efficient! Grateful!

Jesse is fantastic. He was incredibly professional, offers a student discount, and I really felt taken care of. I never write reviews, but needed to write one for him. He always explains things well, offers great deals, and is always available to help. I could not recommend this auto shop more. I have recommended it to all of my friends. read more

Called this morning for a tire repair, they told me I could come by in an hour, and had me all fixed-up in under 30 minutes. Was greeted politely, all questions answered, professional, on-time, and quality service. read more

I brought my car in due to a check engine light which required a new oxygen sensor to be installed. I brought in a Walker oxygen sensor which I purchased at O'Reillys earlier that morning. Fast forward about 3 1/2 months -- everything was fine until the check engine light during a long road trip. I went to a different mechanic that is local to my area and they told me that the same oxygen sensor, which I had previously replaced a few months ago, was no good and needed to be replaced. I didn't think much of it given that parts can be defective/can go bad. They replaced it for me with an OEM. I also asked them to provide me with the original oxygen sensor (one with the issue) which they did since I was going to return it back to O'Reillys for a refund due to warranty since it has been only a few months. I immediately noticed that the original sensor was not Walker, but NTK. Furthermore the oxygen sensor was very old and worn out -- it was more like several years old. See two photos. Instead of using the new oxygen sensor that I had supplied, the mechanic had put it in a used one. I was really lost for words. When I took my car in, there was only one individual working at the shop (one mechanic) and the owner (Jesse) wasn't in yet. This is the mechanic that worked on my car. Jesse came into the shop as the work was nearing completion so I'm not even sure if he was aware of this. This issue has caused so much time, stress, and energy as I had to make multiple trips to get this resolved. Sure I'm upset that I threw $230 down the drain for parts and labor that didn't include the new part that I paid for and now I'm stuck with an old, useless part. However, I'm most upset and disappointed by the dishonesty and breaking a fundamental trust by the individual that worked on my vehicle. In general, I really support and admire small businesses that work hard and provide good customer support, I really don't like to write negative reviews especially for small businesses. But this is really inexcusable. read more

Aaliyah's Auto Repair - Auto Repair Near Me - Marina, California

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Jesse to the rescue!!!! Friday April 19th, my work car decided to burn up the rear breaks as I was driving downhill into a work meeting. It was a treacherous few minutes, but somehow the car stopped! I've heard haunted houses with less screeching! I'm 100 miles from home, have no idea where to find help, and look on Yelp for a solution. Everything was closed when I finished work, but Aaliyah's would be open on Saturday! I call when they open, and Jesse saves my day. He could work on it right away. He had to wrangle the scorched breaks off, and made magic happen. I'm so thankful that in a world full of scam artists, Marina has Jesse. His work was affordable. His kindness made me comfortable. He told me exactly what I would need to have fixed once I got home, and then wrote out exactly what I needed, so I wouldn't have to remember when getting my car back to work. His staff were all out sick, and he still got me taken care of with no complaints, just a "can do" attitude. Thank you Jesse, you made my frustrations disappear. You made my journey home safe. I appreciate how you do business. And I'll recommend your business every chance I get! read more

Aaliyah's Auto Repair - Melted brakes! - Auto Repair Near Me - Marina, California

Got my oil changed on a rode trip. They got me in n out like a drive thru .. for a reasonable price!

Its been a little over a year since this shop repaired a truck I purchased from their neighborhood. I live in Sacramento County, so it's a long ways to travel to purchase a truck. It was a real blessing to find this shop; all the work that they did (over 3K worth of repair) has remained solid for over a year. The shop owner was a real honest guy. Thank you for taking such good care of me. I recommend this shop and would most certainly use their services again if I was in the area. read more

What do you do when you wake up on a Saturday with a nail in your tire? You come here! No appointment, quick and friendly service for a ridiculously reasonable price! Drove up and out in less than 30 minutes. Now I can take my road trip tomorrow as planned. Thank you!! read more

Due to some electrical problem, my BMW kept losing charge. I took it to a very reputable BMW mechanic in San Jose after spending over $1,500 the issue was not resolved. Finally I decided to take it to Jesse. He told me he will find the problem for a fixed amount, under $250. The car had to stay with him for two weeks since the issue was not easily diagnosed. I was amazed when he kept his word and charged me with the initial verbal quote. read more

Honest, fast and friendly service! I had a flat tire before leaving town and Jim was able to patch it up quickly for a very reasonable price. Highly recommend! read more

Would avoid going here if you can went here two times because they were local. Worst mistake I mean first time was for a simple oil change cost just as much as a dealership and took three days came here a second time hoping to give him a second chance for a simple power steering fluid change Took them four days. Car was messed up two weeks later came back. Try blaming it on me. How to get entire tubing replaced by real professionals anytime I would come by. There would just be a bunch of bikes out front with the guys talking, not working on the cars Really would avoid if you don't know the owner because if not, you get treated like shit. also employees seem real scummy talk down to you and when walking around the neighborhood with my dog a around the block they have had employees pull out of there parking lot speeding almost hitting me. Plus employees will come out or harassing me for driving and parking on a public street yelling at me if I am good seemingly drunk or high weird skinny dude with glasses seems like a pack of people who need rehab read more

Great service and value - a real life saver! Got a flat on Friday afternoon. In a panic I'd be without a vehicle or would spend all weekend in a waiting room. Called in and the guy I talked to had me come down in 45 mins. When I got there he was super friendly and accommodating. He got me in immediately and fixed it on the spot. Great service, friendly, and fair price. Thanks for saving my bacon!! read more

Well, I have found my go-to auto repair shop. Honest, fair-priced, and thorough, my oil change included inspection of several key points in my car and they found and fixed some major issues and for a decent price. I will no longer be going to over-priced shops in Seaside and Sand City, the mechanic Jim did an outstanding shop of identifying other problems and actually showing my the failing parts. That's the kind of "old school" transparency I have been missing, since many shops, now, take a "take-my-word-for-it" approach to what problems one's car may have. Instead, Aaliyah's Auto Repair offers a nothing-to-hide, clear, and honest service for some of the most reasonable rates I have seen in years. I tried Aaliyah's because of the five star rating and, now, I know why. An honest, fair mechanic is so essential in these days of "computerized" cars. I am grateful to Jess that he has the ethical integrity to provide such honesty and fairness. Yep, Aaliyah's is my new go-to. And, by the way, it seems they are willing to fix most anything, including electric cars! Try them, you will not be sorry. read more

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Been taking my car for the past few years since I moved to the area. Mainly for oil change and maintenance and any other fixes that's needed along the side from wear and tear that happened when you use the car. This past several times, the service has been so inconsistent, they say they'll have the car ready in a certain time and when I check in with them it was never ready. I have been patient and understanding but when i recently got my oil changed and requested to do my transmitter fluid to be changed as well, they didn't even have the supply and told me it'll be ready first thing in the morning the next day. You know what happened? It wasn't ready when i called them to check up on the car at 10:30am saying they're gonna start the process now and will e done in an hour. Called an hour later, and said they just started to take care of my car, which is already 11:30 am. This is not "the car will be done in the first in the morning... smh I'm so done. Requested to not even bother doing that service anymore and picked up my car. Hint hint: my car is a 2017 Honda so it shouldn't be a hard car to deal with that takes more than 3 hours to do all the maintenance. Plus, there's an after story. When I drove the car after picking them up, my husband and I hear some rattling noises and feel vibrations when we pace our feet on the bottom of the car. Got worried there was something wrong, and we ended up taking the car to the dealership service center to check what's exactly going on. You know what was happening? The bottom of my car was not even screwed up properly! Like there was literally missing at least half the screws. On top of that, they over filled the oil in the car as well, and had to have that adjusted as well while getting my transmitter fluid taken care of since they weren't able to do it as "they didn't have the supplies for it" though I did mention that the code is showing and needs to be replaced when I called in to bring my car. I really loved how the owner was always generous and while he's there things were smooth always tries to communicate with me so I'd want to have a higher star rate for his sake but if he is out, I want to give it a negative 5 because of all the miscommunications all around the corner and they just have no sense of time. Like they think we don't need a car nor have lives that will require a functioning and take care of our day to day lives. Of course, if the car was literally broken and is a big project that will take days to have them fixed? Then I get it but it's literally oil change and transmitter fluid change, and tire rotation that does not need 2 days to have it be take care of... One more thing, when I had one of the older car fixed that I own as the breaks and whatever in there was having an issue, plus the battery needed a replacement and we literally got a dud and they never really was able to get it to help me in the eod as they either is so low on staff or just can't help with our request. They still says it's the transmitter issue for that car but I had them checked at elsewhere when the car shut down and had the sensor switched to a new one and was told everything looks good. No transmission issues and all what so ever. Like bro, this issue has started since we changed the battery with yall, and was happening within 2 months since the battery was changed. How is this possible that this is a transmission issue? Was recommended to drive it at least once a week, and did after the sensor was changed earlier this month and when we tried to drive again, the battery was dead and had to jump start AGAIN. Not just once but multiple times. Well, we can't think of anything else besides what is written that have changed so can't think of anything else that's going on with it now. We will have to take the car to elsewhere to have it taken care of I guess and some another few hundred to a few thousands of dollars I guess? In all seriousness, I am the person that calls ahead of time to always make sure if they have the space to take my car in to maintain and all, but this time for real is my last straw. Never coming back anymore. I'm done giving the benefit of the doubt and constantly giving another chance to this business anymore. It is sad that I have to leave this type of review and make this decision because the location of this place was so convenient for me and the value was good. Also I'm always a supporter for small businesses as I understand the struggle as I now have a business myself. Maybe in the near future, have a better sense of time for the customer as well as better structure with your scheduling and communications with your crews. Hope for the best. read more

The last few times I've taken my car there, I've had to keep calling to ask when my car would be ready. I ended up getting the car back way past closing time. The mechanic was the only one there today. It's almost 6pm and I still don't have my car back after dropping it off at 10am. I don't think I'm taking it there anymore. read more

I've been going here for a couple years now, and I couldn't possibly be happier with them. They do what needs to be done, knowledgeably and efficiently, at very reasonable prices. I can't stand taking my car to the mechanic to have them tell me a laundry list of things wrong with my car (that don't actually need fixing), just to try to upsell. You don't get that here. Jesse and his crew are honest, fantastic mechanics, and I can't stop recommending them. If you ever need a mechanic, give these guys a call. read more

I highly recommend Aaliyah's, they are fast, great at what they do and treat their customers like family. Their rates are the best in the area and they guarantee their work. This is actually my 3rd visit to their shop, and I have always been happy with their work. Thank you again! You guys are so nice read more

I have been looking for a mechanic whose operational hours matched my availability and location, as well as have good experience and good bedside manner! Jesse, owner of Aaliyah's Auto Repair, is the person and place! I called for an appt, he offered a time the same day, I took my Porsche Boxster S for an oil change, I got there and he started to Inspect my car immediately after we talked about some of my concerns. He changed my oil, we discussed other repairs and maintenance I was thinking about and he gave advice and quotes. There was no pressure. I felt really taken care of. If you need any kind of auto service, I highly recommend that you try Aaliyah's. read more

My teenage daughter brought our van in before a road trip with friends when the tire started losing air slowly. The technicians were super helpful and fair and found that the valve needed tightening. Helped this momma relax knowing the tires were safe for a long drive. Thanks so much! read more

Wow what a great find! Open on Saturday, honest and good rates. I called Jesse in the morning for an oil change and he was able to fit me in one hour later. While doing my tire rotation he found the brake pads to be thin. He showed me and was able to replace them. Everything was done in less than 90 minutes including the unexpected brake pad replacement. Be sure to call Jesse for any of your car needs. read more

Being new to the area we seriously didn't know where to go to take care of mechanical issue on our Toyota pre-runner (switching gear issue). We have had our truck since 2002 with close to 400k miles and we are NOT ready to part with it. We brought it here based on the reviews we saw. We were happy with the repairs and also with the cost. We have found our new local mechanic and we will be returning when we have any future car repairs. This business is all about mechanics, no extra layers to deal with! read more

Great service and great people. Had a tire emergency at 4pm on a Saturday and they said...." Come on In." We were very pleased with their work( being 3hrs away from home) read more

After 3 unreturned calls to Marina Tire and Auto Repair I took my truck into Aaliyah's and they diagnosed on the spot. Got a quick estimate and repairs were done same day. As an aside, the owner had been in an accident over the weekend and the repair men were running the shop. I got great service from guys who were not being hovered over by a boss. Proves they have a good crew. read more

My son's 89 Acura Legend was mysteriously cutting out and, though a fair shade tree mechanic, his uncle was stumped after checking everything he could think of. I called a body shop that I have used and respect for recommendation. They said "Aaliyah's" without hesitation. I had the car towed to Joe and Jesse and they called me back in less than four hours to report mystery was solved (overheating fuel pump). Got car next day and my son is back on the road. Great service, great communication, and fair service cost. Recommended. read more

Called them up, they gave me a fair estimate, brought the car in and got it back later that day. Smooth and easy.

The owner is very cute and nice to look at while waiting for vehicle. He is personable to talk to. The prices are reasonable. I trust him to get a fair quote and I know the car will be done correctly. Thank you Jessie. PS I still need my Honda checked out to see if worth fixing. read more

Had a relatively minor auto issue pop up while in the area. Called around and multiple shops said I'd have to wait until the next week to be seen. But I called Aaliyah's and they were able to fit us in same day, despite being busy. We were in and out super quickly, and they didn't charge anything! Everyone was so nice too. I wish we lived in the area so we could get regular car services here! Community gem. read more

Live out of town and car was having issues and causing some concern, I was worried about finding a reliable auto shop but upon coming here my worries disappeared. Amazing friendly and honest staff. You can trust they will take care of you read more

I have been holding off on posting this review although I have thought about it often. I just don't like to burn small businesses. UNLESS THEY DESERVE IT. I was treated poorly, misdiagnosed, spent a small fortune on having to rent cars for work, walk and take the bus for over a month and other misfortunes all because of Jesse's and this shop's ignorance and disregard for customer service. I finally had to take matters into my own hands and purchase the Part for the transmission that they "could not find" or "was on backorder" for a month! No calls back for my multiple calls to the business for updates. Jim told me several time that conveniently Jesse had an emergency and had to leave or left town for some reason when I called. So after I got them the part needed and got proof of delivery I called them and Jesse said the part wasn't there and wasn't delivered. I did some more research and got a confirmation # from USPS that it was left in their parcel locker. I told him and he didn't call me back (of course) but when I called again he said he got it. DUH check your mailbox! I have let all of this go because that is the kind of person I am. But I have had issues since picking up my car from them which BTW sat on the public street corner for almost a month, was covered in black dust and never started for maintenance purposes. I know I drove by many times, but now I am having more problems because of this issue and have spoken to a few mechanics about this mess who set me straight and shake their heads in disbelief about the incompetence of this auto shop. DO NOT GO THERE. When I get some more energy to continue I will post complete details. I have all records of my outgoing and incoming phone calls, visits to try to get something resolved, etc. read more

I went to aaliyah's auto repair because people on Facebook recommended this place. My car had a check engine light but before going to Aaliyah's, I had gone to O'rielly's to get my check engine checked and they said it was my engine coolant thermostat. I called Aaliyah's auto about my check engine light and what I found out at O'rielly's, and they said I had to do a diagnostic check on my car because they were not sure what exactly could be the problem. I took my car in the next day and they had told me that they checked for leakage in my radiator but my car did not seem to leak. They told me that my car was fine and charged me 150$ for recommendations that my car needed. The next day my car still had problems of overcooling and I had called Aaliyah's to tell them about my car's symptoms. I took my car the next day at 9am however I was waiting because no one got there until 9:30. I left my car and they told me they were going to call me. At 2pm, I called them to ask for updates and they said they were checking my car. I went to the shop to pick up my car because I had not received a phone call and they were going to close. Again, they stated nothing was wrong with my car and they erased the check engine light. They said if my engine light came on again that it was going to be my Thermostat and could fix it for 220$. A couple days later my engine light came on. I knew I was not going back to Aaliyah's auto to get it fixed because I did not trust them to fix my car. read more

Aaliyah's Auto Repair - Price for diagnostics - Auto Repair Near Me - Marina, California

Was heading out of town when we noticed our trailer tire was leaking. Jesse plugged the tire and got us back on the road in minutes. Very professional place. Highly recommended. read more

Outstanding service! Few things: 1. Will do what needs to be done! Will not make up stuff to fix like other shops! 2. Fair pricing and quality work. They have families to support as well. 3. Always open conversation and highly recommend for any auto repair or services. Support local! Both of my vehicles come here. read more

Jesse helped me out with my old Lexus. He took my car on short notice early Saturday morning when it started smoking! I was so freaked out as this is my first car, my baby, and he treated it and me with so much professionalism and kindness. I thought all hope was lost for my car, I was so so anxious and sad but Jesse was amazing with communication, he was able to find me the best replacement parts at extremely fair prices, and his shop had my car done very quickly! He did such good work! I was so happy I didn't have to say goodbye to my car, and so grateful that it was handled by Jesse who really went above and beyond, i'll definitely be back for future work! Thanks so much you guys!! read more

Truly the best place for auto repair needs and the absolute best customer service I've ever gotten from a car repair shop. Shout out Jesse!!! Made the whole experience easy, reliable, and took the time to get my car in and out in one day even when he had a full busy schedule!! Amazing read more

I'll start by saying, if you call you may not get a hold of anyone for a few minutes, but stay diligent. The staff here are very knowledgeable, friendly, and extremely fair. They do great work and aren't going to over charge you for work repairs, or try to sell you repairs that aren't necessary. I live in Salinas where there are plenty of options for vehicle repair, but I'll take the 15-20 minute drive to Marina to have the staff at Aaliyah's service my vehicle every day of the week if needed. read more