Oceans Behavioral Hospital is making a difference in East Texas, thanks to CEO Vern Rennier and the…read moreteam he has assembled. Marketing Director Sharron, who is a nurse and MBA, shares Vern's dedication to helping those in need of intervention and treatment. Vern is a U.S. Army veteran and Purple Heart recipient. He knows first-hand about the need for access to rehabilitation. Besides the treatment they offer, Oceans' employees are heavily involved in the community, particularly in the support of veterans services. Whether at their facility or out in the community, their team rolls up their sleeves and digs in to find solutions for each individual who comes their way. I have not used their services, I was not compensated at all for this review. I have observed them in several settings in the community and see they have the expertise and the desire to truly help people who often suffer in silence.

MISTREATMENT. SEXUAL ASSAULT. DENIED MEDICAL TREATMENT. NEGLIGENCE. I was admitted here last year…read morefor 10 days. this was the worst experience I have ever had in my life. I was admitted with a broken leg that was broke 2 days before being admitted. I had a full leg brace, crutches and was on pain medications. Before they put me in with the rest of the patients I had to remove the brace and give up my crutches. Hospital ER Physician had instructed me not to put any weight on my leg nor remove the brace and see an orthoptic Doctor as soon as possible. So no brace and no crutches. I was given on over sized wheel chair to get around. My arms could barely reach both sides of the chair at the same time. The room I was given was at the very end of the hall. I was not given my pain medication as prescribed my the ER Physician that I saw two days prior. I had major back surgery less than a year from this time. So I was in pain with the broken leg and my back from trying to wheel myself down the hallway every time it was meal time or to attend a class or watch TV. I was also SEXUALLY ASSAULTED by another patient on several occasions. Nurses and Techs had to come in my room some times several times to remove the man out of my room. He would tell me things he was going to do to me while I was screaming for help. This happened at all hours day and night. I could not sleep. I was scared to death for my safety. They would drag him out of my room fighting with him. He physically put his hands on me once. They told me and a family member on the 2nd day I was there that someone would be at my door to make sure he did not come back. The 2 nights after that there was somebody at my door. But then the tech was off and nobody watched out of me. I woke up a few times with him standing on the side of my bed once exposing his genitals to me. After this happened I requested to leave and was told no but I was in fear for my life. I was then told he was under 24 hour supervision. That was a joke. He harassed me in the TV room/eating area. They watched him turn his chair and stair at me. He came to the table I was eating at and smashed my food with his hands. I had two other male patients jump up to try and protect me. This continued my entire stay. The techs sit around and make jokes and text back in forth laughing at the patients. Which was very unprofessional. The nurses were a joke. I had a bright red infection with fever on my leg. Two nurses came to look at it, and they acted like it was nothing. It was very painful, on top of the pain from my broken leg. The infection was diagnosed by a MEDICAL PHYSICAN after I was released. Upon my discharge I requested a meeting with the CEO. Only to show up and him not be there. I met with the Assistant to the CEO. He took notes and said they would be in touch. Never heard back. I spoke to the Grievance Officer twice and left message after message. My messages went unanswered as I later found out she was on medical leave. Two months later I was told she was no longer employed there. Finally got someone's attention and was instructed to write a letter to them with everything that happed to me. The exact same information I provided to the CEO Assistant a few days after I was discharged. I received a letter from them requesting time for them to investigate. Waited a few months never heard or received anything from them. I called two weeks ago and the CEO Assistant stated their findings would be mailed to me by the end of the week. Two weeks later never received anything. Called him and left a message. Call not returned. i Called again today and he laughed it off stating he forgot and that they could not find anything in the investigation. What I experienced and witnessed while I was in this facility was horrible. I requested medical assistance and was told they are not that kind of hospital. I requested EMS and was refused. They do not care about the patients they are legally entrusted with. I intentionally left out "NAMES" but will follow up as soon as I can obtain LEGAL COUNSEL. OCEANS BEHAVIORAL HOSPITAL DOES NOT EVEN DESERVE A SINGLE STAR RATING BUT THE SYSTEM WILL NOT ALLOW A ZERO.

I have been a patient of Dr. Wassef's for 6 & 1/2 years ~ he has always been a great doctor to me…read more He really listens! He knows his stuff too ~ I feel so much more stable now. Jean and the other staff members are awesome & so sweet. I really like this office.

East Texas Clinic top notch and the best Clinic I have ever been too! I don't feel judged or…read moredifferent! The counselors are all amazing! The Doctor listens to you! The nurses are some of my favorite ppl in the world! And Bryan he is the best! Always friendly speaking and working where ever he sees fit! I couldn't have found a better place! I have been coming for a couple years and their friendly atmosphere has never been different than the first time I walked in the door!

They Make Fun of clients that are struggling right in front of them and other clients. Other…read moreclients can hear it. They gossip about the clients and belittle them when they have no idea what these people are going through. Don't make them mad because they will pick on you until you hate going there. The doctor just does what ever the nurses tell him. Also the medicine is harder to get off of than heroin, you will be so sick. Please try getting on Suboxone or try somewhere else 1st.