Dr Cook was nice at first but that quickly changed. He kept charging for physicals by changing the…read morecode in his system because he was pushing referrals to other drs for things so said it was no longer a physical. He wanted me to have gastric bypass and I had explained I was concerned about it as I knew a couple people who almost died. His response was there is always a chance someone could die in surgery. Just very flippant and rude

Dr Cook is very unprofessional. Never knows why you are seeing him and doesn't try to care or even…read moreget to actually know his patients.. terrible Doctor

As I said before, I'm so grateful for Sunita and Flor. They're a great team, and as their patient,…read moreyou know you'll always get the care needed. If it is something an outside specialist needs to assist with, she will point you in the right direction, and if you prefer someone else, she will be more than happy to give you what is needed. Just a side note: To the office admin, when calling patients to take care of complaints, etc. Please close your door when people are waiting, especially if they are close to your office. You violated every rule of HIPAA, and that is unacceptable. You were speaking to a patient's loved one, and based on your tone, they were really upset. Please use better judgment.

I usually see Kristen Brannon at this office. She is very thorough and very prompt with follow…read moreups. She is very easy to talk to about any medical issue making me comfortable. I have never had to wait - I am seen on time. All the staff there I've dealt with have been helpful and accommodating. The lab there for blood draws is great. Very efficient and really the best blood draws I've experienced with no pain and no bruising.

The staff is very friendly and professional and Dr. Skeetora Taylor is a excellant doctor !read more

I have been a patient with the medical care facility for about 15 years now and every Doctor I…read morehave had including the PA has made me feel like I cared. I had complete confidence in each health care provider and would still be their patient if it wasn't for one retiring, one passing away and now my current Doctor, Smitha Pati leaving to branch off on her own. She has been a Doctor I could talk to and felt she actually listens as a medical professional and as a woman. I would recommend her to anyone asking about a general practitioner. I will miss her and the trust I have in her. Where ever her next chapter starts, her patients will be lucky to have her.

Dr. Rizkalla's nurse scarred me when she came close to my face and put her open hand 2 inches from…read moremy face because I could not answer her question propery. I am 79 yrs old and that was very scary to me. I reported her to office menager but nothing has been done. I will never go back.

Dr. Jutras was my doctor after Dr. Tod Heldridge left to do concierge care. However, about 2 years…read moreago I got a letter telling me I needed to switch doctors bc Jutras was retiring. I have switched to Dr, Zarosky now and as far as I know Jutras has indeed retired.

Dr Jutras has been my doctor for the past 20 years and is a knowledgeable caring physician. I…read morehighly recommend him.

I have seen Dr. Haider few times and I have found him to absent minded and really bad with his…read morecommunication. I don't if he's also lazy but you have to ask him to listen to your chest and take a look in your ear, nose and throat, while you have upper respiratory infection symptoms?? He is not a good listener either, he sent wrong prescription to pharmacy and also ordered wrong labs not what we discussed. I think its time for him to retire. Btw his front office never answer the phone, very hard to make appointments. The front desk staff is unpleasant and rude. I have switched to different PCP. I think most Pakistani people come to him because of the language but honestly with his absent mindedness he probably does more harm than good.

Dr. Haider took time to listen and explained every step of my treatment plan in simple terms. I…read morenever felt rushed. He is very compassionate. The wait time was a bit longer than expected (about 30 minutes), but the staff apologized and kept me updated.

I was referred to this place while experiencing acute back pain. Given a 1 pm appointment and I…read morecompleted all the info requested on the link on their text message. When I arrived, Lindsay at front desk said I would have to reschedule because I needed to fill out eight pages of paperwork and they couldn't wait for me to do that. (It was 1:04 pm). She told me they could reschedule for NEXT WEEK. I explained I was in such pain, I would gladly wait in hopes doctor could squeeze me in (waiting room was empty). But Lindsay said she couldn't allow that. I showed her the text message which had no mention of arriving at 1230 to do paperwork (why didn't they make my appointment say 1230 then, not 1 pm?) I think Lindsay was being arbitrary and unsympathetic. She needs to realize she is the face of this office and her uncaring attitude taints the entire clinic's perception. No, I won't be rescheduling with this place.

I agree with what Rachel B stated. Dont go to spine team Texas! they will tell you insurance is in…read morenetwork and then you'll get a bill for out of network. when you call to question it, "its your responsibility to know, not the job of insurance verification department." as if anyone and everyone is an insurance verification specialist and knows what to ask! what a joke. I also could never see the same doctor! 1 Doctor, then another Doctor then a nurse practitioner then another nurse practitioner. Gave up after that. This is for the southlake office.

I've been coming to Dr. Taylor for years and I recommend her to anyone. She has great bedside…read moremanner, she's friendly and very smart, she doesn't talk over your head and makes all the medical talk easy to understand. I don't know of any women who looks forward to their visit to the doctor but Dr.Taylor makes it as smooth as possible. I just moved farther away but I'll continue to come see her , she is top notch for sure

Dr. Stephanie Taylor has a new patient for life. In all the OBGYN experiences of my life none have…read morebeen like this. She is so smart and informative. She takes the time to help you understand everything and even used visual aids and charts to help explain. She was soothing and kind. She was basically everything you want in a doctor. I am so glad I found her!

I had a rotator cuff repaired by Dr Harris. I had been in so such pain for years. He and Kristen…read morewere amazing. The surgery went well and so did the physical therapy. Three years later I hurt it again and they sent me to therapy and I did not tear it this time. You will love him and his staff. They are amazing and did an awesome job for me. B. Jackson Hurst

Amazing doctor, he pretty much figured out what my issues were on the first visit but refrained…read morefrom diagnosing without additional information (X-Ray and MRI.) I inquired with the nurses about pain medication but was told that they couldn't give me anything without an actual diagnosis when I was confused about why my husband elbowed me in the ribs and told me about junkies. It never occurred to me... They did recommend the heat/cold packs and OTC medications though, I thanked them but those hadn't been helping as I'd been trying them already. It took a total of three visits before I got a diagnosis, which was very frustrating. The first visit included the X-Ray, the second was the MRI only and the third was the conclusion with the doctor. I'd had inflammation, for an unknown reason as there was no actual injury, and then I got a steroid injection. I'm now 95% pain-free from not being able to move my dominant arm without severe pain going from the time I wake up to the time I finally fell asleep. I'd even wake up in the middle of the night because I'd moved wrong and it made the shoulder angry. Dr. Harris recommended a specific Physical Therapy office (Premier Rehab Physical Therapy, I chose the one in Keller) and thank goodness he did because I LOVE THEM. Hopefully by the end of my rehab I'll be back to where I should be. Only time will tell. Dr. Harris doesn't beat around the bush, he isn't in a hurry but he gets down to business. He explains things in a way that's easy to understand and gives a good expectation of what should happen. While I hope I don't ever need to see him again, I will go back and I will refer friends and family should they need him.