Dr Abraham & Toni are very through, responses on any request is 1st class. Follow up if additional information is needed. Front office staff efficient & professional. Using the patient portal is easy to ask questions or make request. I have been with this office for long time. In fact recent insurance change also affected primary care, insisted it had to be stay current PCP even if there was additional charge! Awesome Doctors & Staff read more

Proceed with caution. My information has changed without my consent or explanation multiple times with the office manager having no explanation and being incredibly rude each time I've called to simply fill a prescription which, ever since the first time this happened, usually takes days to even get to the pharmacy as if it's being done intentionally since first finding out. read more

I love Tony and Dr. Abraham. My last couple appointments were lengthy because of the wait time which I was a little annoyed about because unlike others walking in, I had an appointment...but Dr. Abraham was nice enough to call and apologize for the wait. He has always been nice and so has Toni. I have referred several family members here. I like the facility because it's close, which makes it very convenient for me, it is easy to get in, and Toni and Dr. Abraham listen to you and are thorough. I also like it because you can have whatever you need done on site including x-rays and lab work. read more

Uncaring, does not listen, unprofessional, withdrawn I was shocked at how horrible this doctor listened. We waited forever just to be medically gaslit right after telling him why we were looking for a new doctor despite that. I esp. advise women to stay away. read more

I wrote a review about my experiences with this practice several years ago and indicated that due to poor scheduling policies and procedures, I did not plan to return. I recently gave them another chance and am satisfied so far. I think they are all very busy and yes, it does show, but if you are a patient patient, you will get the care you need. If you are more accustomed to very long conversations with your healthcare team, you will probably not be satisfied with this practice as of this writing. I do need to note - and this was not my experience - that a female friend of mine felt that her symptoms and concerns were dismissed, so she decided not to return. Your mileage may vary. read more

The front desk staff is rude and standoffish. I met with Dr. Abrams and I'll say he was nice but has no sense of customer care and effective communication. The way he delivered my results and follow up information was absolutely unprofessional!! Information shared to patients is completely confusing, in which the assistants tell you one thing and the Dr. tells you something completely different. But they're on point when it comes to taking your money.... I wouldn't recommend this place to anyone if you're looking for a place that can give you confidence on matters of your health and basic primary care! read more

Awful service... This doctors office has no sense of customer service or patient care. When I began seeing Dr. Abraham two years, it started off good. Since then, it has been terrible! The staff is not friendly, and you might as well prepare to sit in the lobby or your waiting room for literally over an hour before either the PA or Dr. Abraham see you. Appointments are pointless, to say the least. Medications I take have been mixed up multiple times and certain, urgent matters are over looked and not charted. Dr. Abraham shows apathy towards issues we have talked about from previous visits. Twice, I have had to leave and not be seen as they take forever to come in and assess your problem, but they are certain to charge me for those visits. There is absolutely no sympathy for your time wasted. My partner & I use to attend this location but have since established care elsewhere. I would not recommend this place as it has truly been a waste of time. read more

Staff has become extremely rude and would degrade you if you were over weight and tell you why you are over weight due to race and gender. They seem to be be very forgetful and takes an act of congress just to get meds sent to the right place or eleven at all!! If you get testing done and you want to the the results of those text we'll good luck! We have been with clients for years but over the last 3 years they have gotten worse and this year takes the cake. Stay away my family will not be back. read more

Dr.Sam and his amazing team of high qualified,friendly and beautiful staff will always care and listen to your concerns with unmatched abilities.Ms.Kim his wonderful medical manager will go above and beyond to always accommodate you and never say no in desperate times...Thank you Dr.Sam for understanding responsibility better than privilege and practice accountability better than business. The Elite of exceptional care Dr.Sam at the Texas Care Center. Highly recommended. read more

I love this place! I usually see Ms. Smith-WhiteEagle the PA who is fanstastic! Very knowledgeable but also very enjoyable to interact with. I always feel like she is listening to me and taking my concerns seriously, and she always explains things well and is friendly. I've also thought well of Dr. Abraham when I have seen him. I've had no trouble scheduling appointments, and you can book online easily, which is a plus. Their online patient portal takes a bit to get used to, but once you know it, it's really helpful to be able to view all your labwork, see all your notes, everything. Much nicer than other doctors I've had before where you get a "looks okay" as a lab result, then have to pay to get a copy of your own medical file. The wait times can be a little long, but they aren't extreme, and I'm just fine with that as a trade off to being able to get flexible appointments short notice. The lobby is comfortable, and the desk staff and nurses have always been friendly. read more

I have been going for about 9 months now in hopes it will get better over time as I just moved here in April and didn't know where else to go. The PA is extremely disrespectful and completely invalidating. She does not care to listen and shows a lack of knowledge each time I have a visit with her. I walked away from todays appointment upset and felt like I was not taken seriously at all. Will not be going back. read more

About two weeks ago, my husband had a bicycle accident, bleeding and required stitches. We were denied healthcare services at both Methodist Family Health and Urgent Care in Richardson. We were very blessed when the office assistant here at Texas Primary took my call and once I explained to her the urgency of my husband's condition, we were able to get an appt with Dr. Abraham immediately. He was very attentive, friendly and took his time to examine my husband's injuries. He did not rush through anything and asked all the appropriate questions. The staff at this facility truly cared about my husband. My husband had to get stitches in his chin and hand. The follow up visit was a breeze and now my husband is back to his old self again. Glad Dr.Abraham and his staff are willing to see any patients regardless of your medical needs. We do not have insurance or Obamacare (what a joke), cash patients. The bill was affordable. It was about $325. If we had gone to the hospital's emergency room, probably would have costed us in $1000 range or more. Come here where the people care about you and not your money pockets. read more

Excellent service. Excellent hours. Excellent staff. I will be coming back. They have a great staff and even offer allergy testing.

Dr. Abraham is a fantastic Internit. He has been my family primary physician since 2013. Patients are seen on time as per scheduled appointment. You're not left waiting in the lobby or in the exam room. His staff is courteous and good with kids. My son has phobia to needle and he has one of the best phlebotomist who works her magic. Dr. Abraham returns your calls pretty quickly during after-hours. He constantly checks on his patients post visit to make sure recovery is as expected. Highly Highly recommend Dr. Abraham and his staff to be your next family physician. One of the best facilities, service and white glove treatment. read more

I have been a patient of Dr. Abraham for 2 years now. I have seen him or been to his office at least every 3 months during that time and sometimes more. Every time I have seen him he never remembers our previous visit even if, it has been within weeks of each other. His only focus is on what is going on with you at the time of a visit which makes for a good urgent care doctor but, not a good primary care doctor. So, make sure you are pro-active with your health and do research. Trying to get anything accomplished online is impossible. Prescriptions don't get refilled in a timely manner and you have to make several calls or the ball seems to be dropped. You can wait up to a week to get a question answered, prescription or medical results after they are already available to you online. Scheduled appointments take an average of 45 minutes before you are brought back to a waiting room and then you can easily wait another 30 minutes for Dr. Abraham to arrive. read more

Well, it's official, I've been waiting for an hour and am still in the lobby. Beginning to wonder if I'll ever see a doctor or nurse today. If you didn't have any appointments available today, you should've just said so over the phone instead of wasting my time. read more

This office is by far the best doctors office I have been a patient at! The staff is beyond friendly and accommodating- Dr.Abraham is both professional and kind. He truly cares about what you are going through, and has an honest demeanor about him. He works hard to get to the bottom of what is going on and to make you better. Office is extremely clean and comfortable. I'm a cash pay patient, and I never regret a dollar I spend there. Highly recommend. read more

Dr. Abraham & his staff are amazing! His bedside manner is impeccable. When I can't see the Dr. Toni, his P.A. always sees me. She's so caring, kind & always makes me feel comfortable. She addresses all my questions & never makes me feel rushed or uncomfortable. His nurses are great as well. I've always had a great experience at this practice. I dread going to the Dr & wait till I'm really sick... but they always get me right in. The wait time is phenomenal, I'm in & out in 30-40 min tops! I had switched to Dr Abraham after 15 years of seeing my previous Dr because it always took so long & was so inconvenient. I'll always recommend Dr. Abraham to all my friends & clients. read more

Before the doctor even saw me, the medical staff was saying that I suppose to have Lupus. As I waited to see the doctor, then the conversation takes a turn and then someone said that maybe she is trying to get SSD and someone said that she already receives it. This is not professional and the doctor and staff should worry about my health not if I am getting SSD. I will not recommend this doctor. read more

I'm so impressed with the staff at this office. I moved here from NM and they took me and my husband on as new patients right away. I have to say Dr. Abraham is very thorough. He also has a wonderful bedside manner. Nursing staff is great. The office has many features such as x-ray so they can perform a lot of tests other Dr's would send you else where for. I'm proud to be taken care of by this office. read more

Great experience from beginning to end. Quick appointments, friendly staff, well organized. Impressed.

I had to switch GP's due to insurance changes and was a tad nervous about seeing Dr. Abraham. His office staff and nurses are great, and he seems to be a very proficient and thorough Dr for my above average medical needs. I've only seen him 1x but the wait was short and he spent ample time to meet my medical needs. Their patient portal is also super easy and convenient. And they have extended hours so I can see my regular Dr when sick instead of running to primacare etc. read more

The doctor understands your needs and practices in a safe manner. Great primary care physician to have!

On the first visit I waited over 45 minutes to see the doctor, and all he did was ask the exact same questions the Medical assistant and PA asked us. To explain the issues and symptoms for a 3rd time after waiting for 55 minutes- not okay. Blood work and testing needed to be done to find out what was wrong. A few days later someone called with results, and OVER THE PHONE told me I have MS or Lupus. The doctor would go over all of it with me at my dr. appt. in 4 days. Wow. That is some life altering information that should not be casually shared on a phone conversation and then left hanging. Upon my next visit, another patient was furious he had waited 45 minutes after his appt. in the waiting room. They called him back and he walked right out less than 5 minutes later, still not happy. When we got called back (25 min later) to find out more about the test results and diagnosis- the medical assistant said "So what brings you in today?" REALLY?!?! Are you kidding me. We have now been here for 57 minutes after appointment and still no doctor. This place seriously needs to get their act together, respect people's time and the sincere diagnosis of their patients. read more

Dr. Abraham and his staff are wonderful! I highly recommend. Jessica his nurse is great! I will recommend to everyone! Thank you!