Having used TLB for a larger commercial project, I was excited to use TLB again for my own home…read more And I thought I would receive the same level of service. Unfortunately, this was not the case. We received terrible customer service and only made it to the initial consultation phase before things fell apart. Suzie stated she would provide a detailed (1 to 1.5 hours) consultation for $250. During the consultation, she was only at our home for 20 minutes. At the end, she promised to get in touch with her contractor and prepare a design board. She sent over a proposal with no design board. When I asked about the design board, she stated she would only provide a mood board and we must have a signed contract before she would provide the design board (despite what she had told us during the consultation). When I expressed dissatisfaction with our interactions, she refused to fully refund the consultation fee. So, I essentially paid TLB for nothing. Very disappointed and will be using a different designer who has been much more transparent.

When my husband and I bought our ranch-style home, we knew that we wanted to transform the formal…read moreliving room into a space that would be more usable for our family. But it soon became a holding cell for our overstuffed & miscellaneous furniture. It became a room that no one wanted to hang out in, not even the kids! After 3 years we decided it was time to create the "Bonus Room" -- an office/play area/second family room. But how to intertwine these 3 ideas was a daunting task and we needed help! We had never worked with a designer before, but Suzie helped us find our own décor taste. She has remarkable vision and a real talent for design. Suzie not only gave us the room we so desired, but she made the process interactive and fun! I felt very connected to all aspects of the project. Suzie oversaw the installation of brand new hardwood floors and carefully chose a wood stain that looks stunning in the Bonus Room (and our entire house!). She designed our custom built bookshelves and window seat, and worked with the cabinet maker to ensure perfection. She designed the window seat cushion, and referred us to a fantastic seamstress who beautifully executed the project. From the media center to seating to throw pillows to wall art, Suzie helped us pull it all together. We are absolutely thrilled with our Bonus Room, and it has become a family favorite that we all use now. I highly recommend Suzie. I have so enjoyed working with Suzie and appreciated her work that I've also enlisted her design help in my entry way, and for other pieces in 3 other rooms in my home! And I will definitely be working with her on future projects!

Jan was a delight to work with! I felt comfortable expressing my design goal for our home remodel…read moreand she gave me beautiful options and thoughtful feedback as we worked together to create a truly personalized home.

Bonnie My husband and I had the good fortune of meeting Jan…read morein 2021. We immediately new she would be the person who could assist us in navigating three bathrooms and master bedroom remodel. WOW! That's an understatement! Jan has tremendous vision, years of experience, established relationships with trusted professionals, easy to work with, and possess the aptitude to accomplish a multifaceted project seamlessly. From floor to ceiling no detail was missed. This included paint, flooring design, shower design, fixtures, fabrics, wall hangings, lights, etc. The results far exceeded our hopes or expectations. We would not be more grateful. Definitely call her. Many many thanks for making our home so beautiful.

We just had our first Christmas with our remodeled kitchen and baths. Lynn was amazing to work…read morewith. She has style, vision, and quickly understood our needs. She coordinated vendors and had our back with every decision--tile, paint, flooring, cabinets, and plumbing fixtures. Our house has a whole new flow. Highly recommended.

Working with Lynn on our kitchen was fantastic. She brings the perfect amount of her ideas and…read morelistens to your ideas. She was spot on in both design and colors. Working with Lynn quickly became like working with a friend. When we had cabinet issues, she got on it quickly and got the right people out to take care of issues. There was an issue with our folding slider. She was right in convincing us that where the single door and sliding direction were located would work better for flow. And best of all, she would bring treats for our dog Ruby. Then and now, Ruby goes crazy when Lynn arrives. Every day we come into our kitchen, we just smile! We highly recommend Lynn the person and LP Designs! You and your dog will love her too! Dave & Mimi

Horrible experience. We contacted ODS to remodel our house. We talked with Alan Ohashi who thinks…read morethat $300,000 is not enough to remodel our kitchen, bathroom and add a bedroom. And end up our conversation by "I don't this is going to work and nobody will want to work with you!". He obviously didn't want to work with us for some reason. Unless you have a $2-$5M budget don't waste your time contacting them.

Alan and Philip designed our new house a few years ago. We appreciated their attention to detail…read moreand the willingness to alway listen to us to create our dream house. After living in the house for a few years, we are still impressed with the design detail. If we are to build another house, we would use them again with any hesitation.

Excellent customer service. Bill, in particular, came out to personally measure our fireplace…read morebecause it was an odd, corner design. Bill worked with me to design a unique fireplace that would best suit our needs and modern style. He then came out again to meet with our contractor to best plan the order of the tiling, that the contractor was installing, and the installation of the fireplace. Once the fireplace came in from the manufacturer (it took 6-8 weeks, it's custom) Bill came out to install it. To my surprise he showed up with a wrapped up arm in a sling! He was clearly not feeling well and explained that he just had shoulder surgery two days prior! Instead of staying bed as the doctor ordered, he came, with another installer, to make sure our fireplace was installed perfectly. What a pro. Needless-to-say, we are thrilled with the design, functionality and quality of our new fireplace.

I paid over $11,000 for patio furniture here 6 weeks ago, and I was supposed to have received…read morefurniture covers and a glass cylinder for the fire pit weeks ago. I have talked to the store multiple times about it. Every time they have given me a new arrival date, and every time it has not arrived as promised. Now they tell me the items are back ordered. But why was that not the case 3 weeks ago when they said I would get furniture covers this week????????? Also, there is stuffing coming out of the back rest cushions because there is no liner between the filler and the Sunbrella fabric. I am deeply disappointed in the quality of what I purchased and the store's inability to ensure I get everythingI paid for. Update 12/6/24: They ordered furniture covers from a different place now so that I can get covers sooner. Have been promised delivery in 5-7 business days. Fingers crossed. Update 12/26/24: I got the new covers in that timeframe. They work well and the store called me to make sure they arrived and that I am satisfied with them. This follow up was a nice touch.

I Absolutely Love My New Window Coverings!…read more Working with Jeffrey Design Studio was such a wonderful experience! From the very first meeting, they really took the time to understand my style and what I was hoping to achieve. Andrea and Jen helped me choose fabrics and designs that fit perfectly with my home, and the end result is just beautiful. The whole process was smooth and enjoyable -- no stress at all. They handled every detail, kept me updated along the way, and made sure everything was installed perfectly. You can tell they truly care about their clients and takes pride in their work. My home feels so much warmer and more finished now. I highly recommend Jeffrey Design Studio to anyone wanting to update their space -- you'll be thrilled with the results!

A Design Studio Worth Their Weight in Gold!…read more Hiring Andrea from Jeffery Design Studio was hands down the best decision we made for our home renovation (Full Kitchen, Fireplace/Nook, Downstairs flooring, New Staircase). At first, I hesitated because their services seemed expensive (this was our first time using a designer so had sticker shock at first..lol), but let me tell you, they are worth every single penny--and then some. From start to finish, they were the epitome of professionalism: meticulous, incredibly organized, and an absolute lifesaver when (inevitably) things didn't go as planned. With their years of experience, they anticipated issues before they arose and had solutions ready at a moment's notice. They created a detailed binder for our contractor that included every tiny detail, ensuring the process ran as smoothly as possible. And somehow, they knew exactly what we would like--even when we couldn't articulate it ourselves. We wanted a home that was comfortable yet polished, something inviting and warm but not overly casual. They delivered beyond our wildest expectations. Now, we love our house so much that I don't want to leave it! It feels like us --not stuffy, not sterile, but also not like a college apartment. It's perfection. If you're on the fence about hiring Andrea, don't be. Not only will they magically understand what you want/need, they do an incredible job in the day to day process and are an investment in your sanity, your style, and your happiness. I couldn't recommend them more highly! (i can't post too many pictures for privacy reasons, but if anyone wants to know more details, please reach out. Andrea and her team deserve every opportunity to make YOUR dreams come true too!)

So happy I decided to have Tamara out to help pick an interior color for our house. I had narrowed…read moreit down to a couple but because it was such a big project I wanted help from a professional. She came out and not only confirmed the color that I was leaning towards but also helped to make design decisions I would not have thought about otherwise. For example I have a bluish marble fireplace that did not look fantastic with the main warm color we chose so she suggested to tweak it a bit. Not only does that wall now look great even with the fireplace but it matches all the other walls perfectly. Thank you Tamara for helping us to update our home from yellow to a more neutral color all the while keeping it warm & bright. We are so happy with the results!

Tamara is great to work with and very responsive. We redesigned the front of our house with ledger…read morestone and hardy siding. That was the easy part. The hard part was picking paint colors to accentuate my husband's hard work. We struggled picking colors and found ourselves being "safe" with varying shades of beige. We decided to call Tamara and she helped us get the stand out look we were going for. After visiting our home and taking into consideration the landscaping around our house, the style of the other homes on our Cul-de-sac and even the back drop of Mt Diablo in the far distance behind our house, she selected a pallet of 5 colors for the different trim, doors, eaves, fascia boards, and main color. It looks amazing and we get so many compliments. Tamara helped us find our boldness and bravery in the color selection and we love it! I highly recommend Tamara and look forward to working with her again on other home projects.

We worked with Douglah Designs on a major renovation of our home and are very happy with the final…read moreresult. The craftsmanship and quality of the work are fantastic, and the finished spaces look beautiful. It's clear they care deeply about design details and the overall outcome of the project. Like many large renovations, we did experience a few missteps along the way related to coordination and timing. However, what stood out to us was that the team remained engaged and focused on making sure we were ultimately happy with the result. They were willing to have open conversations with us and worked with us to find solutions so we could close the project out in a positive way. Renovations can be stressful, but we're very glad we chose Douglah Designs and love how our home turned out.

Douglah review After…read moreliving in our house for over 25 years, we decided to redo our kitchen - appliances, cabinets, floors, countertops, lighting, etc. We also wanted to update our laundry room and hallway bathroom. We were looking for a business that would handle everything from design to installation. We met with Leila Douglah and her staff in their showroom in Lafayette. Fast forward 2 years, and we now have a wonderful kitchen, laundry room and bathroom, and except for the purchase of the major appliances (refrigerator, ovens and cooktop), we never had to work with anyone else. We are very happy with the results, and while there were some snags in the construction process (that may or may not have been partly Douglah's fault), the entire process went professionally and smoothly. Douglah Designs is an all-in-one design/construction service. As you might expect, the total cost of the kitchen remodel was probably higher than if we did more of the legwork ourselves and used multiple vendors. But there are certainly advantages to offset the increased expense. The project was seamless and professional. Many of the craftsmen that Douglah Design uses are employees, not contracted. There is no finger pointing between designers and contractors; they all work together to use make things work. To us, the extra expense was definitely worth it. My wife and I are pretty picky when it comes to design, and Leila and her staff were very patient with us. We did have a similar esthetic, so we were usually on the same page from the start. Leila and Rachel Steely had a level of experience and industry knowledge that was a great advantage. Watching them work on the design and materials selection was very impressive and gave us high confidence that they REALLY knew what they were doing. As we realized, designing a kitchen is actually quite a complicated process, with thousands of details that we would not have even known about, let alone been able to address. But the designs and plans handled every detail and issue beautifully. Douglah recommended vendors and products with which they had experience and confidence, which saved us the trouble of having to vet each product, and which gave us confidence in the products. One limitation of working with Douglah Designs is that you are somewhat limited to products and vendors with which they are familiar and confident, so that may constrain your choices (and which may increase the cost of the project). But we felt that limited choices and extra cost were outweighed by the dependability and quality of the products that Douglah recommended. Overall, we were very happy working with Douglah Designs. They are not for everyone - if you have a different esthetic, or a different budget, or want more control over the process, you probably would be happier elsewhere. But if you want a top notch design and installation and have the budget, we highly recommend Douglah Designs.