I am so happy to be a patient at New Era Family Practice. I am a certified old lady and Dr. Patel…read moreand his staff are a dream come true. They are all nice and very patient. Dr. Patel is wonderful. He not only takes all the time I need, he actually listens and acts on what I need. Then there is the added bonus of a testing lab right next door. The location is mid city and in a safe and convenient location. Also the Patient Portal isn't a sinkhole. It is excellent for making appointments and answering questions and concerns in a very timely manner. They put the Family part into practice.

Dr. Patel's office is a breath of fresh air. In 2013, my brother suffered a brain bleed that was…read moreinitially diagnosed as "that virus that's going around." Thankfully my brother was airlifted to Tucson & treated by the amazing neurology & ICU staff at UMC. Following that hospitalization, the neurologist was insistent that my brother be seen by a local doctor the following day & his health be monitored closely. Sadly, another family care practice nearby were rude, disrespectful & uncaring with my family. (Please see my lengthy review on Yelp for details.) Our parents encouraged us to see their provider, Dr. Patel, at New Era Family Practice. I wish we had taken their advice sooner. The entire staff at New Era is very helpful & caring. Unlike my previous family practice experience, New Era was willing to see me & my brother at the same time, as I was my brother's primary caregiver. They did all this without hassle & were very efficient with returning my brother's original blood pressure log, something the other clinic took. The scheduling is always easy. Front desk clerk Rosa is a model of efficiency, quickly processing payments & insurance matters. They have been willing to see me the same day for urgent issues, typically within the hour, or seeing me around my work schedule. Dr. Patel is very approachable & quite fun during appointments. He knows my family well & always asks about my brother, mom & dad at each visit. He works off a tablet, listens to my concerns & makes diagnoses in quick, but well informed fashion. If a prescription is needed, he will ask what pharmacy I want the Rx sent to & forward directly from his tablet. Due to the office efficiency, I can typically pick up any prescriptions immediately following my appointment at the local Walmart. I appreciate that Dr. Patel provides sound medical advice without being "preachy" or judgemental. He's been willing to complete letters to employers without hassle & in quick order. Hands down, THE best provider I've had in my 46 years on this planet. HIGHLY RECOMMEND.

I recently had a minor surgery procedure at CVMC, and I was a bit apprehensive at first due to past…read morenegative surgical experiences. Nonetheless, and found most of the nurses provided proficient care, and made me feel more comfortable about undergoing surgery. Especially commendable were Alex and Sabine, two nurses who interviewed me during my pre-anesthesia visit in May. I was also very surprised and elated to receive a thank you note from the entire OR staff of nurses, nurse anesthesiologist, Dr. Nuzzo, the wonderful and skillful orthopedic surgeon who performed the surgery, and his PA-C, Jared Haymore. Their thoughtfulness, and kind and compassionate patient care is definitely appreciated and commendable! Thanks to all of you for your exceptional care!!!

The care is sometimes very good. Other times the nurses can be rude. Especially to EVS members. I…read moreexperienced and seen hate, cynicism, lying, favoritism, spying on others for the boss in return for special treatment, information about patients and EVS employees' personal business is spread. They have no regard for decency. Leo the Nurse does a wonderful job. As does Meghan (?) in the ED, another kind wonderful hardworking nurse. Be wary. Be careful. No one there is your true friend. They will talk about you behind your back and to your face. This is only the tip of the iceberg folks. Be careful. -L.D.

Nadia takes her time to listen to your concerns, she's very caring and overall a great…read morepractitioner. Highly recommended.

Nadia is very caring, thorough, and extremely knowledgeable. She provides quick responses to…read moreemail, office staff is extremely friendly. I am transitioning to Medicare and the type of care she has already provided me exceeded my expectations. She is a great primary care provider and I trust her very much.

I was able to get an appointment scheduled within a week or two…read more Lillian was extremely helpful and fast when helping with the problem with the prescription. The drink and snack bar was well stocked with healthy options! My interaction with front desk and provider were average.

From the owner: We offer psychiatric (medication management) services for mental health challenges. Such as…read moredepression, anxiety, OCD, PTSD, ADHD, ADD, and bi-polar disorder. We also offer ADHD testing. Don't wait to get the help you deserve! We can do in-person and telehealth (telemedicine) and can bring hope back into your life! #psychiatrist #depression #anxiety #ADHD #PTSD

Mary is a nurse practicioner, and the best medical help I have found. She not only actually…read morelistens to her patients and respects their input, but when the patient is wrong (as I frequently am) she still manages to find out what is really wrong and can recommend how to fix it. Gread bedside manner and brains!

So now you have to CASH PAY ONLY $200 per visit and includes 2 prescriptions. What a bargain.read more

Booked an appointment time through their website. Showed up about 20 minutes before my scheduled…read moretime and there was no record of my appointment in their system. No idea what happened to the information I put in and uploaded through their site. I got the confirmation emails. But the receptionist was adamant. Got taken back after less than 10 minute wait which they get a second star for since it was still at the time of my appointment. Blood pressure, temp, O2 levels then into the treatment room where the same person who said I wasn't in the system asked me about my symptoms. Then just wait for the Nurse Practitioner. NP was nice, asked good questions, listened to the answers (not all of them do) and listened to my feedback. They had the script in stock so I walked out with the meds I needed, in under thirty minutes. Had the issue with the online appointment scheduling not been an issue this would have been a 5 star review.

I have had appointments with three different nurse practitioners. They have all been kind, engaged…read moreand professional. I recently moved here from Oregon where I had Kaiser insurance. I was never unhappy with the care I received. But, I have to say I felt like my annual physical was much more thorough with UCHC. The Kaiser doctor just asked questions, sat across the room and never touched me. All in all I feel like I am getting excellent health care with UCHC.

My wife is a patient with this medical complex. Her care has been excellent! The Doctor she has,…read moreis very caring and available when needed. My wife recently was diagnosed with 2 blood clots in her leg. Referrals were initiated and treatment was started. The blood clots have been cleared and my wife is back healthy. When she calls the Doctors Office, the response is either then or no latter then the next day. My wife is totally pleased with this medical facility.