Good work to the Walgreens team for customer service, unfortunately they were out of a lot of…read moreproduct, but they customer service was pretty solid. Overall it is Walgreens so ...

Dont tell people your prescriptions are ready and not be ready. This place is horrible. The wait…read moretime is ridiculous.10 to 15 cars deep.

The new system with the Kiosk is very slow. I counted 11 people at 5PM. They used to get excited…read moreabout, "I see three". I put up with them, but am not pleased.

Pharmacy was terrible. I had my doctor call in a prescription. They said they never got it. While I…read morewas there waiting I had him call again. He texted me that the pharm tech told him the pharmacists were all gone to lunch for the next 45 minutes. They obviously weren't. I could see them as I was waiting. I figured maybe they were busy. So just waited 20 minutes as they did stuff. After 40 minutes, my doctor said the pharm tech just put him in to voicemail. Why didn't he/she do that originally? When I asked, the pharmacist why they kept my doctor on the phone for 40 minutes only to make him leave a message she got snippy and said we are going to need 30 more minutes. I said I have been waiting 40 minutes already she snarled 30 more minutes. I asked her why are you mad at me? I could've come back tomorrow, but you can't even tell me that it's going to be a while at the beginning. Totally disorganized.

Requires mask in store. Low quality service and very slow, always makes customers wait while they…read morefinish some other task like stocking shelves or working in the back.

I live right by this CVS and go out of my way to go to the other one in East Peoria. There's a…read morenight and day difference. I used to wait FOREVER in the pharmacy and sometimes to even get checked out, I'd have to "ring the bell" for service...3 times! They have obviously dumbed down the business to something they can handle. It's horrible! I've even called the corporate number on this location and they never returned the call. Figures. Thank goodness the CVS on Main is fantastic!!

I've been using the Morton CVS pharmacy for years. Always good, as expected. The staff is always…read morefriendly and helpful. They've gone the extra mile to save me money when they could.

I went to cvs pharmacy today and was the only customer in the store. I walked up to the counter…read morewith my app open and ready to be scanned. Evidently the clock struck 1:30 and they closed the sliding cage door saying it was break time! I had to jerk my hand and phone back out of the way!!! This was extremely rude behavior and I will be moving my 9 monthly prescriptions to a new pharmacy!

While I'm actually shopping, the employees are friendly and very helpful, but when it's time to…read morecheck out, wow! Lately, most times my purchases, food and otherwise, are tossed onto the conveyor, then tossed back into the cart. Clothing that was folded, was unfolded, bunched up, then put into the cart. Bags of veggies, frozen or fresh, are tossed, ostensibly bruising the contents inside. It was not a busy time at the store: only one or two customers per checkout lane, so there was no need to rush. The lack of respect for my purchases is disgraceful. There is no need to throw my purchased items around. This happens way too often, please treat the customer and her/his purchases with a little respect.

Good Costco staff is efficient and friendly. Store is well laid out well and easy to navigate…read more Checkout is quick and streamlined

out of all the walgreens in peoria il area this is best 1, yes they are busy all are overwelmed…read morethis east peoria walgreens handles it the best 40 year walgreens man

Says it opens at 8:00 am on Saturday. I was at the door at 8:30. It was looked and the worker…read moreinside just walked away. Never came to the door.

For 2 days I have been told my prescriptions are ready. For 2 days my prescriptions haven't been…read moreread. I explained stopping dopamine cold turkey can have fatal consequence. I was told many people are in the same situation but are waiting till prescriptions can be fille. It is unethical and unacceptable to tell people it's ok to have a possible fatal reaction to no medication

Would not recommend this as your pharmacy. First of all it was awful trying to get my prescriptions…read moretransferred over. It took a month of calling my doctors, old pharmacy and this one to get them. They told me that I would have to get paper prescriptions and bring them in in order to get my prescriptions transferred over. That was a year ago. Now I tried to get a prescription refilled. I waited almost 30 minutes (after they said it would be a 15 minute wait) just for them to tell me they don't have it and I'd have to drive to a different Walgreens in east peoria to get it refilled. I've had nothing but problems with this pharmacy. They are understaffed and probably under paid. Called a different pharmacy because I want to transfer over all my prescriptions and the pharmacist there said even they have a hard time getting this Walgreens to answer the phone. NOT worth the hassle.

I usually have good experiences with University Walmart, but not today. Not one employee tried to…read morehelp me, and the checkout chick was very rude I only asked 1 question I was not hostel, yet she is why because I asked if they accept apple pay

This place fucking rules…read more Don't get me wrong, it's an absolute shithole, their selection is garbage, the store layout is hilariously counterintuitive, and the parking lot is one of the most frustratingly convoluted constructions this side of the Riemann hypothesis. But it still rules. The staff clearly deals with awful people all day long every day and foregoes the facade of pretending they aren't miserable and/or give a shit about you and your concerns. If there's one thing I can appreciate, it's knowing that we live in a dreadful world and at least fucking being honest about it. Bonus points for being a place to upset racist white people that apparently think stepping out of your car in the parking lot of this place is as dangerous as being on the beaches of fucking Normandy during D-Day.

Dropped off three prescriptions at 11:55 Thursday, June 2, 2022. Two hour wait I'm told. Left…read morethem and they would text me when they were ready to pick up. Day later and still haven't heard from them. Poor customer service at this point. May have to see if they ever get a hold of me!

The staff is nice and I especially like the cosmetics young lady who is so very helpful and kind…read morebut this EP pharmacy is so very busy that You always spend time in line whether it be in a car or in person. Now with the bridge being closed for the summer I am changing pharmacies and therefore changing Walgreens. I will stick with Walgreens for my prescriptions because they have been there for me in my many travels where I forgot or needed more Prescription medicine. The company is northern Illinois based And makes one stop shopping easy and convenient. The balance rewards program is more than fair. I gave Walgreens five stars but because of the continued wait I gave the east Peoria Walgreens three stars. They are extremely busy.