Great salesman, but everything after the fact was awful. Was told at signing that work would start 4-6 weeks out, and at 8 weeks they said it would be another 3+ months. I escalated until they finally said they could make it work. Work was okay, but not nearly as detail oriented as I'd expect, given the premium price associated with their bid. Simple things like columns way off center from poured concrete footers (one was hanging OFF the footer - I made them redo that one). A year later, we had some staining on a few of the deck boards. This was most likely from some unrelated painting we had done, and I reached out for a quote. The rep came and confirmed it was a simple job, 2-3 hours max for a single rep. More than 2 weeks later and I still haven't heard back from KBC. I called 3-4 times in a week requesting a call back, and never got anything until finally an email. Their "unofficial estimate" was $4,200 stating it would take 2 men 2 full days to replace the boards. Mind you, the boards are on the end, the job couldn't be simpler. Why the disconnect between their field man and office? My best guess is they're price gauging because they either don't want the work, or think the painters will cover the cost. Either way, super shady. I talked to 2 other decking companies out of curiosity, both were 75% cheaper than KBC's estimate, and one even said they would have "goodwilled" the labor to me, only charging for materials, because it was such a simple repair so close to the completion of a larger project. For the record I still never received a call, as requested, from Angela. I would stay away from Krueger Brothers because it seems once they have your initial deposit they stop caring about you, and no care is given to customer satisfaction or loyalty. Attached are the photos of the very lightly stained boards, 4 in total, that we were interested in replacing. $4200 and 32+ man hours for that LOL read more

Krueger Brothers Construction - General Contractors Near Me - Colorado Springs, Colorado

Our experience with the Krueger brothers (Matthew and Michael) was absolutely horrible and I strongly urge anyone reading this to stay far away from them. They took over 11k from us in May of 2024 and haven't completed any work - and they won't return our money. We hired them to complete a project in May of 2024. They told us it would be complete late June or early July. After giving them the required deposit (over 11k dollars), communication was basically non existent. We had to reach out to them multiple times to get updates on our project and they continued to give us basically automated responses. Finally, at the end of the summer, Matthew Krueger personally called me and said we were on the schedule for the first weeks of October. Matthew personally assured me they had all the materials ready to go and the problem was they were behind on jobs because the weather had been delaying them all summer (the summer had perfect weather). The first few weeks of October came and went and we still heard nothing. We called, emailed, and texted relentlessly with no response. The front desk told us that Matthew and Michael were "in meetings" every time we called. After threatening to call law enforcement, Michael finally got on the phone and agreed to meet with us. In our meeting, Michael admitted that they didn't have the materials and never did, but couldn't "speak to what his brother had said". He claimed all their employees left them so they were behind. We asked multiple times to get out of the contract and Michael said we'd have to pay 20% of the entire contract to get out. We asked to see confirmation that the materials had even been ordered, and Michael showed us an email (claiming it was to a rep for the materials) that was sent ONE HOUR before we showed up for this meeting in late October. Michael assured us they could start the work on November 18 and agreed to amend the contract to say the work would be done by Nov 30, or they would return our money by December 15. Two weeks before they were scheduled to start on the 18, I emailed Michael to confirm they were showing up and he confirmed. A week before the 18, I emailed Michael to confirm they were showing up and explained we were going to demo our bathroom before they got there and didn't want to be without a bathroom if they weren't coming. He again confirmed they'd be there. A couple days before they were supposed to show up, Michael told us they actually still don't have the materials, won't have them until mid December at the earliest, and won't be able to do what they promised. We asked for our money to be returned and Michael said they would, but they wouldn't be returning our money until December (even though it was mid November and they knew and admitted they would never be able to do what they said they would). Michael never returned our money. We have emailed, called, and/or texted everyday for a week with no response. Michael and Matthew have both personally lied to us. Based on other reviews, it seems they are doing this to multiple people. We deeply regret ever getting involved with these people. After threatening legal action, Michael contacted us and claims our check "must have been lost in the mail". We still have not received any money. read more

Where to start? (search YouTube for Krueger Brothers/KBC for half a dozen videos of dangerous materials blowing off the roof.) First, if this company has done work for you, you might want to start by looking at the price of the work according to your insurance company, and what KBC lists on their permits. I hired KBC to do some Commercial and Residential work for me. They didn't pull valid permits for either. (can be found in the public PPRBD archives.) (the home work they just didn't pull a permit at all until the damage they did to the house was addressed. For the commercial work they listed the permit price as less than half the actual price, which according to PPRBD's building code means it's not a valid permit.) KBC would go on to list invalid permit prices, or do work without a permit multiple times on this same project. For the residential work, KBC put 7 nails directly through our main electrical panel, including hitting one of the two main wires feeding power to the house from the street. We found multiple locations with arcing inside the electrical panel afterwards. (see attached photos) For the commercial work, the work wasn't done to code, and had to be completely redone on multiple occasions. It should never take 3+ years for a 4 square roof to get done to code. KBC put 21 holes in the new roof, then did a terrible job patching the holes they made. (see photos) Eventually the coping which wasn't secured properly which KBC knew about for years blew off the building on a windy day. (see video) Not only was the work not done properly, but KBC repeatedly created hazardous conditions at the work site by not staging materials safely, even after specifically being reminded to secure their loads when staging. (see attached videos) A picture is worth 1,000 words, so I've added some videos of what you can expect from KBC. To date, this work on the commercial roof still isn't to code, but I've given up on KBC ever following through. This project started in 2019, and still hasn't been done properly. I even hired an outside engineering firm to help guide them when KBC was clearly out of their depth, but they wouldn't even follow up the written fixes from another professional. There are hundreds more photos and videos of terrible quality work done by KBC. If anyone would like to see more examples, please feel free to ask and I can provide plenty more. This is a small sample of the last three years of headaches and frustration. There are also half a dozen videos of materials heavy enough to kill a person falling off of the commercial property. KBC also took an insurance deposit to do work on our deck, then after months of delays said they wouldn't be able to do the deck for the price quoted, and then refused to return the down payment for the deck so I could hire someone else. Instead, KBC paid themselves with the deck deposit, supposedly for finishing the residential work. I came to find out when I started double checking everything KBC had sent me (after seeing huge red flags after they started working) that KBC had inflated their residential work numbers, to where they were charging me for over 700% more work than they actually did. (KBC did under 300 sqf of work on the side of the house, and charged for 2,000+) I was invoiced for permits that were never pulled. I was invoiced for work that was never done. I was told that materials used were code (they weren't). I had to contact the material vendor where I found out that the wood KBC used was not acceptable for fire code. KBC had previously lied and told me it was when I asked. Finally, although KBC was out this year (3+ years later) to work on the coping, I would like to point out that the issues with the KBC coping work had been pointed out in the 2019 engineer's report I gave them, but the coping issues were never addressed until a huge metal sheet blew off of the building on a windy day and almost hit someone in the parking lot below. The fact that over 9' of coping had never been secured to the building but the work still passed PPRBD's inspection process clearly speaks more to a lack of quality inspection. read more

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This review has been late in coming, but - better late than never. I will start out by saying that Krueger Brothers did an EXCELLENT JOB on the work they performed on my home. My home, having been built in 1993, was in desperate need of "cosmetic surgery" on the outside. The siding that was on it was bulging out, warped, severely weathered and just, well, it was finished and needed to be dealt with. I was hoping to repair and/or replace the siding and then have it painted. However, it was determined that it was better in the long run - both investment and maintenance - to look at replacing it all with something new. It came down to siding vs. stucco. Stucco scared me since I was afraid the cost would be far higher than siding. Krueger Brothers changed my thoughts on this, and I ended up with having Krueger Brothers stucco my home. Prior to choosing Krueger Brothers, I did have several other companies come to evaluate my situation and provide me with bids and their philosophies for this type of project. I chose to go with Krueger Brothers for the following reasons - and price for the job wasn't the top reason. 1. Michael Krueger spent a lot of time with me evaluating my home and thoroughly explaining the various options available, both for new siding and stucco. He was very informative, as well as very patient - I had a lot of questions. 2. When I made my decision on going with Stucco, Michael Krueger then spent a lot of time going over the different types of stucco - finish, various materials such as installation, colors, etc. He never rushed me or pressured me - he wanted me to make a decision that I would be pleased with not just in the present, but for many years to come. 3. After the type of stucco and other items mentioned above were worked out, then another representative arrived and spent time going over the exact procedures and timelines that would be involved with this project. During this process, I was asked what questions or concerns I had, all of which were answered. 4. Communication and Follow-up - VERY IMPORTANT for me. During this entire project, representatives for Krueger Brothers kept in constant contact with me, always letting me know timelines, delays, who, what, and when things were happening - or not happening. 5. Price - Krueger Brothers pricing for this entire project was VERY REASONABLE - I felt - after comparing their product and services to the other companies I had bid the project. Plus - in this area - the presentation of how this project was to begin, carry on, and then be completed was most impressive. FINALLY, I want to say that my overall satisfaction with this project for my home came down to two words - CHRIS WOOLFOLK. Chris was the project manager for the work on my home and I can't offer enough POSITIVE COMMENTS for him. As with any project of this nature, there were a few "hiccups" along the way. However, Chris ALWAYS followed up to make sure that things were made right, corrected, finished properly, and that I was completely satisfied. Chris always returned phone calls with questions or concerns and always went above and beyond what I expected anyone to do. For me, Chris Woolfolk made this project a complete success, resulting in a quality product creating a quality job well done. I thank Chris for his dedication to his job here. I strongly recommend Krueger Brothers for any type of home project you are contemplating. I am confident that you will be very satisfied with the work performed - especially if Chris Woolfolk is involved. read more

Last week Krueger Brothers Construction sent a crew out to my home to install a gate on the deck they built for me in 2021. I couldn't be happier with the end result! The gate is of the same material as the deck rails (i.e., Fortress steel) and it locks from the inside. Not only is the new gate beautiful, but it's functional: it's going to do a great job keeping our chickens from coming up on to the deck and crapping all over it! As was the case last year, it was easy to schedule this job, the price was reasonable, and the Krueger Brothers crew was awesome! All of the guys were friendly, respectful, and professional. A big thank you to Joe, Trevor, Aaron, and Jeff for a job well done! read more

Krueger Brothers Construction - Our new Krueger Brothers deck gate - I love it! - General Contractors Near Me - Colorado Springs, Colorado

We recently had our deck replaced by Krueger Brothers Construction Our excellent crew was Crew # 4. The crew boss was Fabian and his crew consisted of: Candelario, Santos, and Ramon. They did an outstanding job. Whenever a problem came up, Fabian and his crew found a fix for it. They were hard working, personable and very capable. Every night, when they were finished, the job site was clean and orderly. I would heartily recommend Krueger Brothers and this crew for any construction projects which you might have. read more

Mid May 2022 big storm Colorado Springs, damaged what was a small part of the roof. Insurance company recommended Krueger. Called Krueger, got the quote all arranged with insurance got the insurance check. Tried to schedule the repair and was told I had to wait for some issue with claim and work to be done. Okay, waited..rest of May, June, July, August...no email, nothing, just confusion. Contacted the rep for the company.. oh sorry....we'll get on that . Okay now we are back on their radar (after we paid them half down) September 23, they send one man to do what is looking like a larger roof job, not small as told. Okay home all day now, out back trying to clean up while the one man is working on the roof. I have read their site and feel that they are prone to probably working more professionally and efficiently with big dollar jobs and not us working class people who had to save for the payment. Please do not blame COVID, this is just bad business, really bad business. Too late now but never again will I or anyone I care about contact this company. read more

Krueger Brothers Construction did a wonderful job building my new deck this spring. It was a real pleasure working with them. Everyone was friendly and professional, they worked all day and left my yard clean each night, and they always answered any questions I had throughout the process. I would highly recommend this company for a new deck or any other construction needs and I plan to use them again in the future. The deck is a great outdoor space and I'm thoroughly enjoying it this summer. Thank you KBC! read more

Krueger Brothers Construction - Love the night lights. - General Contractors Near Me - Colorado Springs, Colorado

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