I first met Dr. Capozzi at Verber Dental's Camp Hill location after some negative experience with…read moremy previous dentist who ruined one of my teeth under his care. I saw him for a second opinion before permanently removing my failing tooth. I liked his personality, professionalism as well as the quality of his team (thanks Lindsay), so much that I stuck with him even after he moved his Etters office, which is 4 times the distance. I continued for the next 6 years despite the inconvenience because of the trust and high level of care. One day I left first thing in the morning for a routine check up upon receiving an automated reminder text that morning. Upon arrival, the receptionist told me my hygienist had called out sick. That's unfortunate, because everyone gets sick. But feeling frustrated, I was hoping for some acknowledgement of the inconvenience or a small accommodation (someone else to see me if I am willing to wait, or squeeze me in and reschedule me in the same week, etc). Nothing. The receptionist simply stared at me, waiting for me to dismiss myself. That was the last straw for me -- wasting an hour of driving and away from work was an excuse enough for me to end the long commute. Aside from this single incident and for me the long distance, I only have positive things to say. If you are within his service area, I would still highly recommend Dr. Capozzi and his team.

I really wanted to love this office because, on the surface, they're excellent. The dentist was…read morethorough, careful, and clearly knowledgeable. The office has all the latest technology and the actual clinical care during cleanings and basic procedures felt high quality. Unfortunately, their business model is where things completely fell apart for me. They do not perform root canals or other advanced procedures in-house due to partnerships within their dental network. What that means in practice is that if you need anything beyond basic work, you're referred out, and those referrals go straight to specialists who push additional appointments, expensive 3D scans, and tests that are often unnecessary. No one clearly explains that these extras may not be required, and you'll get calls saying you owe hundreds (or even thousands) of dollars for diagnostics your insurance won't cover. Additionally, I had several small areas being monitored by my previous dentist that did not require fillings yet. This office told me I needed multiple fillings and had already completed two before I started to question things. After switching to another dentist for a second opinion, I was told those areas did not need fillings at this time and could simply continue to be monitored, exactly as my prior dentist had been doing. The new dentist also evaluated the issue that supposedly required advanced scans and determined that since I had no pain or symptoms, no immediate treatment was necessary. They explained that if something changes, I can come directly into their office for a root canal that is covered by my insurance, without unnecessary add-ons. If you're looking for basic cleanings and routine care, this office may be fine. But if there's any chance you'll need more involved treatment, be very cautious and consider getting a second opinion before agreeing to additional procedures or costly referrals.

I had an appointment scheduled for tomorrow August 11, 2015 for 9:30 am, as a new patient. Their…read morereceptionist (appears to be the only one, at least the only one that I have talked to) called to confirm my appointment earlier in the day, which I called back to say was okay. Later in the day, my work asked me to open our store, making me unavailable to make my appointment, as one of our employees had a family emergency that needed to be tended to. I simply called to reschedule, and was RIDICULED by the receptionist, almost calling me out to be a liar and telling me "they had no one to fill the spot" I am sorry, I am a soon to be mother, who also works and life changes, and it certainly is NO WAY to conduct a practice simply because someone needs to reschedule an appointment. I will take my business elsewhere and will recommend the same to my family, friends and co-workers. NOT GOOD.

First off the dentist was flat out rude! My step daughter…read morestarted having an issue with a loose tooth and the dentist claimed it wasn't loose even though I can see it moving with my own eyes, then she had a chipped tooth from when she fell at a public pool a few years ago but the "dentist" proceeded to insinuate that my wife was in a car accident or something with her daughter in the car or just plain abusive or negligent. Then since my wife doesn't believe in vaccines because they are known to cause autism, he continued to badger her about that decision. Definitely wouldn't recommend this place for having a dogs teeth looked at let alone your child. All of this because her regular dentist office keeps rescheduling due to not having a dentist in the office

Great office experience! Everyone is very friendly.Exceptional care. On time. Highly recommendread more

Been coming here a for awhile prior to Dr Lam. While explanations and visits by the actual DDS were…read morealways sparse and short, their dental hygienists were why I came back. Care quality is questionable as they don't explain much. They work if and when they feel like it. I guess consistency has been the primary reason for returning. Can't really leave a voicemail - answering service is just horrible. For dental services seems like they are just going through the motions. Now that Dr Lam is having children she is even less pleasant to talk to. I am not valued. No personality to her or her Dental Assistant. Go somewhere else.

I have been going to this office for about 5 years or so. Everyone is very nice and always ready to…read moregreet me as soon as I come in. Never had to wait more than 5 minutes to be called back to the room. Felanie is so friendly, always asks how I am doing and how my family is doing, she makes me feel like part of the family. Always explains what she is going to do before she does it. She is very competent in what she does. Dr. Lam is also very thorough in her job and gentle when she is filling a tooth or replacing a crown. I admire the whole office, I think they all must like working there, they are all happy to have their jobs and it shows.

I've gone here for a few years. Today I was told the dentist couldn't see me unless I would consent…read moreto xrays, because it had been 2 years since I had them. I'm 68, and never had one cavity, and have no dental insurance. So, we agreed to disagree, and I left without being able to get my teeth cleaned.

Wanted to take time to Thank my dentist for all the help over the years ! Great service !read more

I've been seeing Dr. Selcher since before I can remember. He's always been my family dentist…read more Wouldn't want to see anyone else! Everyone in the office is so friendly and helpful and they remember you! They treat their patients like family. It is a small practice and there are only a few hygienists but all of them do a thorough cleaning and take the time to make sure you are comfortable and address any concerns you may have about your oral health. Dr. Selcher himself is very skilled and kind. I've been lucky to have only 2 cavities in my life and both were spotted extremely early and taken care of thanks to his expertise and thoroughness. You can tell he genuinely cares about his patients and makes every effort to help them without trying to sell any new or unnecessary products or procedures. My husband used to dread going to his last dentist, due to them constantly lecturing him and trying to sell him on some new product. He recently started going to this office and loves how he is treated! He's even started making 6 month check up appointments keep his teeth in check. I'd recommend Dr. Selcher and his crew to anyone looking for a caring and talented dentist.

I did meet Dr. Selcher by chance even so there are no coincidences with God…read more For decades I consulted a certain dentist ever since I have met my wife. It was through her family that I started to go there. My mother in-law went to a women retreat where she came upon a free beautiful looking couch since we were looking for one. My mom told me that a certain man named Sam was willing to pick up that couch for free and she gave me his number. On the day Sam delivered the couch him and I were talking about an issue I had with my teeth. Eventually I set up an appointment to give it a shot. This Wednesday July 28th, 2021 I went to see him. I was told previously that one of my crowns has a broken seal and food particles started to decay the remaining tooth. Having had a root canal on same I couldn't feel any pain though. The plan was to take the old one of, take care of the tooth and get a new crown. I was sitting in the chair for no more than 15 minutes. When Dr. Selcher was done I asked him if he took the crown out. He said there was no need. All he needed to do is to squirt a treatment against the caries (decay) and just have the crown resealed. I was just baffled. How often do you encounter a doctor of any kind where the least minimal amount is done at the lowest expense possible. I am more than pleased with the experience that I had. Dr. Selcher is one of those gents who care about their patience more than making all the money they possibly could make.