Worst dentist I have ever been to. As long as you keep doing 'procedures' he is happy. The last…read moretime I was there for a cleaning and after that Dr. Katz came up checked everything and just loudly said BORING and walked away as there was nothing more to be done. This after I had spent a couple of thousand dollars when I did not have insurance. He gave me a 10% discount once because I was paying his full cost out of pocket. Also, while doing a root canal, he said he was having difficulty completing it and sent me to a specialist. That Doctor found a metal piece from his 'pick' lodged in my gum I think. I had to pay the specialist also. Terrible.

Dr. Katz preformed a root canal that eventually became infected twice in a two year-period. I was…read moresent to an endodontist who looked at the x-rays and found a broken wire stuck in the root of my tooth. The piece of metal couldn't be extracted, and I was sent back to Dr. Katz to extract the tooth. Not only did I have to endure the pain from the infections but had to pay the specialist for the amount my insurance did not cover. When I complained to Dr. Katz about the broken wire, he said, "You always take that risk." I stated that I didn't think I should pay for any of the extraction procedure. Dr. Katz did accept my insurance payment and did not charge me for my portion of the extraction procedure.

I had an issue with billing and posted a review about my experience. I was actually contacted by…read moreDr. Genetti she wanted to know what exactly was the problem. After I explained she informed me that she would address my problem and said they would reimburse my full amount. I was really surprised and thank her for helping me out. Within 3 days I had a check in the mail. The fact that Dr. Genetti personally contacted me and took care of my problem shows she cares about her patients. Also, the dental care quality I received was excellent.

I am out of network for my dental insurance. But I checked with the insurance on what kind of…read morecoverage I would have for a comprehensive evaluation and if they used code D9310 for billing my insurance would cover 80% of the $250 charge. I called 2 times and informed billing about the code and when I went to my appointment I made it clear I didn't want to have the evaluation if they used another code. I was told on the phone and at the appointment they would use that specific code. When I want to pay the bill at checkout they told me total bill is $445. I had to pay out of pocket and they would send to my insurance company. The other charge was for Radiographic imaging. I thought everything was part of the evaluation but I paid it thinking the insurance company would pay 80%. They did not use the code number I gave them for billing and out of $445 charge the insurance company only paid $66. When I called billing about this matter they said they don't use that billing code I questioned why 3 times they told me they do and gave them the code each time. This was a problem for me due to being out of work from surgery and didn't have a lot of money to spend for a consultation. I feel I was lied to and not properly informed about the additional charges for the Radiographic. Needless to say I will not go back for the second consultation to discuss what dental procedures they recommend.

Was recommended by a friend. I have a HIGE fear of dentist (due to a horrendous past experience)…read more Dr Zahm was patient and understanding on my first visit. Review and explained everything along the way. Went back 6 months later for my routine check up and informed him of jaw pain. Have TMJ and upon X-ray saw there was something wrong on the left side. Referred me to a dentist that specializes in TMJ. His staff has always been pleasant. Would recommend him to anyone.

A great professional, knowledgeable staff and a top notch dentist, Dr. Zahm…read more Go there and relax and know you are being treated by a caring and professional staff. I feel extremely confident in the care my teeth are being given there. I trust them completely! Even after the second visit I have noticed an improvement in the looks of my teeth.

Horrid place, I would never go back. He crowned my front teeth, just a year later a front crown…read morecame off, the woman dentist came in to glue it on, and put an over amount of adhesive on, bonded it with the light THEN tried to grind it off hitting everything but the adhesive. So here come the dentist with a hammer and chisel, and started pounding on my front tooth!! I got out of the chair and left, with a chip in my crown on my front tooth.. absolutely horrible experience no one should have to go through.

The new facility is amazing! Brand new everything! Would definitely recommend!read more

DO NOT TRY THIS PRACTICE UNLESS YOU WANT TO BE UPSOLD! I went in for the repair of 1 missing…read moretooth...I know I need other work but my vanity wanted just a fiber flex partial. Dentist kept INSISTING "don't worry we'll Fix it but you need this and this and this and it will get Easier with the 4th and 5th etc. visits....don't you want a nice smile? We can leave this one in and pull this one and in a few months you'll have a perfect smile". I JUST WANTED A REPLACEMENT TOOTH!!! They kept insisting on doing more X-rays even though they had recent ones from Another practice I was at - they said "don't worry they are free - doctor said he would not charge me to do them"! Lets see if he was telling the truth from My insurance! I don't want to wait months to get a smile! I wanted a tooth! 1 TOOTH! I could see I was going to be paying for this doctor's children's private school! Don't go here unless you plan to be conned Into more than you want! You're the boss of your own mouth! Stand up for yourself and OPEN your mouth and tell them what YOU want! They not only lost me ...but my husband will go elsewhere too since they couldn't do ONE TOOTH for me we'll take our money elsewhere!

I went to Dr. Carano and then Dr. Green for years. When Angstat took over I was never notified. I…read morehad to reschedule my last cleaning due to inclement weather, they had nothing in the evenings for 6 months. I get a message months later that they need to reschedule the cleaning and that they don't have hours past 6pm. It entirely unreasonable to cut your hours so people have to take vacation time to get a cleaning. The receptionist was an immature person incapable of explanation as a reasonable adult. If you're going to reduce your hours, the very least you could do is plan ahead and honor the appointments you have and not inconvenience patients. It's clear this practice does not care for its patients. And a good family practice lost in Lancaster.

Dr Reiter Is a good dentist he has fantastic skills in filling difficult cavities. He Did work that…read moresaved one of my molars. the major challenge with this office is getting an appointment that fits with my work schedule .I appreciate the skill of this dentist and I am disappointed that I am unable to continue care with him because of his limited hours.

Dr. K, Amy the dental hygienist, and the entire office staff have been incredibly kind and…read morewelcoming. Of all the dental offices I've been to, I would say this has been one of the clearest when it comes to communication. They take the time to explain what they're seeing, what they recommend, and why. Dr. K is very knowledgeable, and I especially appreciate that I have never felt like he is quick to recommend dental work simply for the sake of doing it. I genuinely feel that his recommendations are made with my dental health and best interest in mind. Overall, I have felt cared for, listened to, and comfortable as a patient. I'm very grateful for the experience I've had with Dr. K, Amy, and the whole team!

Dr. Kapadia is amazing! 100% A+ all the way! My wish finally came true! I found a kind,…read moreknowledgable, modernized, pain free dentist!  My mouth feels great! I'm 45 and I was losing hope that I would ever find a dentist like this. I have a lot of dental issues. He was able to see me right away and he saved my molar when other dentist told me it would need pulled. I have a lot of dental issues. I've always dreaded dentist visits and I've always had negative experiences. I spent a few days researching and found Dr.Kapadia. He really is pain free, I couldn't even feel his shots!  I'm transfering my whole family to him now. Dr. Kapadia is 1 of a kind and I'm so thankful I found him!

Great Doctor and staff!!!!!!!! The Dr. Ebsworth did a great job with my two implants!!read more

What else can I say, Stonebridge dental is the best, thanks so all the staff and Dr Ebsworth…read more Dr Ebsworth is the most caring and professional dentist I have ever been to,