Everyone is very kind and the work they do is top notch. My son has a complicated dental history…read morewith missing incisors and they have helped to make his teeth look as good as possible throughout each stage of his care.

My daughter and I go to Armbrecht & Wierenga for our orthodontic care. After our consultation we…read moreknew this was the place for us. The front desk team is very welcoming and always knows the patients by name as soon as we walk in. Amanda, who organized our consultation, was very kind and listened and answered all of our questions. We see Dr. Mark and his demeanor, attention to detail, and kindness shines! They have two offices, one in Grandville and the other in Kentwood. They have several chairs and several team members. The space is very clean, welcoming and beautiful. From the chairs you have wonderful views of the Grandville area.They have a small play area for kids and a coffee bar for the adults! Prices of orthodontia are similar to other locations for our specific needs. If you are looking for an orthodontist this is the place to go. They have very knowledgeable staff, up to date technology and have won many awards for being a top orthodontic office. They treat all patients at all ages and offer traditional braces and invisalign.

i really don't like to give a bad review but I have no choice, so my dentist in zeeland took my…read moretooth to the gum level so he could fit the crown but with no success Since then I'm feeling pulsating pain daily with no crown I'm getting my tooth extracted elsewhere soon

I had a crown put on my tooth. I was extremely nervous about the procedure. The Dentist Dr. Both…read morewas extremely patient with me. His assistant was also very caring. They explained everything they were doing as they went to make sure I was doing ok. I thank them very much for their patience with me.

I was less than impressed by this place. I actually wrote a non favorable review a month ago and…read moresee it's been taken down. I received a message asking what could be improved. As I wrote before, your staff had zero empathy during my visit and I will absolutely never go back. Your business seems to focus on getting people in and out of the door. No customer focused at all.

I had an appointment for a filing replacement. When I arrived I asked if everyone working on me…read morehad been vaccinated. I was told it is against law to answer. When I asked the hygienist directly if she had been vaccinated she refused to answer again saying it was against the law to say!! I left the Office with my old filing! When I called and asked to speak with the office manager I was told she was very busy but would get back to me when she could. I am waiting!

Dr. O'Grady and his hygienist came in the day after Thanksgiving to see my ten-year-old son when…read morehis tongue got stuck in his expander wires. We weren't even his patient, yet he and his hygienist sweetly took care of my son and at no charge! The office is peaceful and inviting with a very caring orthodontist behind it all. We are very grateful to Dr. O'Grady for his care and for answering our phone call immediately.

Make sure that you communicate with the O'Grady practice about treatment progress. If you are a…read moreworking parent with an older teen that can transport themselves, make sure that you monitor your young person's progress. The practice will not reach out to you with concerns. My teen was not compliant with elastics. This is out of character for my progeny as normally they are very responsible and conscientious. Treatment was ended without all the problems having been corrected. I did not know this was the case until I found paperwork in my kid's car. I would rather forgo a coffee bar and have better communication. Should have stuck with the other practice in Kentwood. Whether truth or facade it seemed like I was more than a wallet to them.

My cleaning & exam yesterday confirmed my previous positive impression of Dr. Annis & Chelsea. They…read moremade me very comfortable and did an excellent job of explaining the procedures and options. Even the office staff is super friendly & helpful! Definately highly reccomend them Thanks Kent Family Dental from a grateful & loyal client!

My daughter January appointment was canceled due to lack of hygienist, without an option to…read morereschedule until six months later. We'll six months later they canceled again and put her on a call in list. The lady scheduling was rude​ and unprofessional. I always had great service.

Been going to Fulton Family Dentistry for almost two years. I moved to GR a couple years back and…read morethis was the first dentist I came to. The staff is AMAZING. Seriously super personable & they were able to get me in quickly when I had a problem with my retainer. My hygienist is super sweet & the dentist cares. Love this place!

If it wasn't for the lady who took my x-rays and the dentist themselves this would be a one star…read morereview, I'm still baffled and upset over my appointment first thing this morning. It was already hard enough finding a dentist in the area that accepts my insurance and who could see me sooner than later and by later I mean a few months from now. I came in with pain in my lower left teeth and when they took x-rays they found out I still had wisdom teeth that were impacted and need to be extracted. OK that's fine I'm totally down for that, at least my insurance covers 80% of it so that shouldn't be too bad. But here's where things became really sleazy and messed up. I was told that I was going to need to get my wisdom teeth extracted before I could get a cleaning done. Then they have the audacity to tell me that I need a comprehensive dental cleaning appointment and guess how much I have to pay out-of-pocket because insurance won't cover it? Nearly $4500. I straight up said I don't have that kind of money and then I was told that they have a financing option, cool well I still don't have that kind of money, I live paycheck to paycheck and my husband and I have separate banking accounts, he's not gonna help me pay for this, he expects me to pay for my own stuff as he as he believes these bills are my responsibility regardless of it being under his insurance. I mentioned something about "thanks Trump" in regards to my wages being garnished due to the student loan debt being reinstated by the Department of education, and Ingrid the financer had the nerve to say "I wouldn't blame it entirely on him" so I know that I'm not in good hands in this place which is really disheartening as a woman because this clinic is run entirely by women. I ended up calling a dental clinic downtown with rave reviews over the quality of work, a dental clinic that has been in business since the 80s and the lady on the phone told me that she was 66 years old, she's been doing dental work since she was 18, And in all her years of dental work she has never heard of such a philosophy. And my best friend had the same thing happen with her boyfriend who has military dental insurance. They feel that they are justified in this "philosophy" of theirs but there is no justification in denying a basic cleaning to a new patient because you want them to get their wisdom teeth taken out first after you just told them that a cleaning will help them with the health of their gums and prevent further decay which is something that I was having an issue with. I am so upset considering how close this place was to me and it was in a safe area, I will not recommend this dental clinic to anyone they will rip you off.

Recently had my first appointment here and everything was great. The lobby/waiting area is clean…read moreand welcoming, and the staff was super friendly, both on the phone prior to the appointment and at the actual appointment. The whole experience went very smooth, and although I hate going to the dentist, this really wasn't too bad. I really enjoyed my interactions with everyone from the receptionist, the dental assistant, and the dentist!

THEY SENT ME TO COLLECTIONS…read more I have insurance for disabled veterans and never received a bill with prior routine cleanings. Suddenly, I received a bill. I was told by the receptionist that North Pointe's insurance program changed and therefore, I owed money. I stated that I was never made aware of this and there are laws protecting consumers. They stated they would look into it. I was told that the bill was reduced, but they expected me to pay half. Again, I told them that I did not think this was appropriate due to the fact of never being told that I would need to pay anything due to their policy change which I should have been informed about. I pay for dental insurance to avoid having to pay for routine cleanings. Plus my husband is ill and not working so if I knew I would have to pay extra, I wouldn't have booked the cleaning here. They said that they look into it and if I didn't hear from them that I could count on the bill being forgiven. I didn't hear from them, but I did get a bill from collections. I'm livid. I thought we were working on handling this together and I thought it was handled, yet they sent it to collections. They lack accountability and compassion.

BEWARE! This is a group of mostly young women who lack the experience, judgement and…read moreprofessionalism to be practicing dentistry. Pricing is often double or more - there is very little or NO interest in patients, a focus on recommending unneeded services and inflated fees pervades. There is an arrogance and hubris that is unsettling - particularly in a situation that is alre ady intimidating What a disappointment that our Universities are turning out such low quality 'professionals.'

We were referred to Dr. Mailloux's office by a friend after sharing our frustration with finding a…read moreprovider who supported early intervention and dental appliances. From the moment we walked into her office for our first visit today, our expectations were not only met but far exceeded. Dr. Mailloux took the time to address long-standing concerns we've had with our youngest son's tongue tie--something we've struggled to get a resolution to over the years. She explained how the tongue tie may be impacting his speech and may even be contributing to crowding in his teeth. Not only did she take the time to thoroughly explain these connections, but she also provided us with a referral to a speech therapist who can help strengthen his tongue muscle and work on mouth motor skills. She even gave us practical tips for at-home exercises, including the use of a particular straw to support tongue strengthening. After years of feeling unheard by other professionals, it was such a relief to finally have someone who understood and provided real answers. She also went above and beyond in discussing how our older son's mouth breathing could be directly linked to his sleep issues and even his ADHD. Dr. Mailloux shared two book recommendations to help us better understand the negative impacts of mouth breathing and how beneficial it is to retrain the body to breathe through the nose. Her in-depth explanation and holistic approach gave us hope and clarity we've been searching for. What truly stood out was the time she spent with us. She listened intently, explained everything in detail, and made us feel seen, heard, and understood. We are so grateful to have finally found someone who not only shares our concerns but also has the expertise and solutions to address them. If you're looking for a provider who truly cares about her patients and takes the time to look at the bigger picture, we cannot recommend Dr. Mailloux and her team enough! My biggest regret is not getting my boys to her office years ago!