I wish I took my guitar to Jon a year earlier. If you are in the KC area and looking for a…read moreprofessional setup on your acoustic guitar, stop waiting. Very competitively priced and does amazing work. Can't believe how much better my guitar played and sounded after some adjustments and adding a custom bone saddle.

I sort of randomly went here in 2019 when I was in town for Thanksgiving, to buy a violin for my…read moreniece. Jon had a delightful old German thing he'd fixed up, a century old if it's a day, and it was fantastic. He showed me a bunch of the other work he's done, and I would have no hesitation bringing him my nicest gear to work on.

The people there when I bought my little practice amp were fantastic…read more Knowledgeable, friendly, all the right qualities. Perhaps the best thing was that they understood that I was on a fixed budget and did not try to "up sell" me. As a result of their kind treatment of me, I will probably try to buy a reasonably priced keyboard in a few months.

Stopped in today get the ole man some drum sticks and walked out having spent over $1,100...damn…read morethose are some expensive sticks! Ha! But they had a cymbal pack at a price we couldn't refuse. A professional pack of pure Zildjian quality for an early birthday present for the favorite human in my life! We got asked if we needed help by 2 different people, which we didn't but they were happy to help if needed and everyone got a kick out of his present(and our banter) as we were checking out! (Please enjoy the uploaded picture as much as I'm enjoying listening to my husband info dump about the cymbals as he unpacks and weighs them. Hehehe)

My former guitar luthier retired and I had to find a new one. I recently had two vintage guitars…read morethat needed work. I took them to two separate shops in Kansas City so I could compare. I took my '83 Fender Telecaster to Heritage. I was having it customized with new pickups and hardware. They have a guitar tech that comes in 3 days a week. He had a long wait list so the wait took a while, three weeks to be exact. Once he got to my guitar he was done in a day. He did a great job. The wait was rewarded. Communication was great. He kept me informed of each step and was accurate for time frames. When I came to pick it up it was beautiful and played great. His set up was excellent and exactly as I had requested. No frills, old fashion music shop. Reminds me of the kind downtown when I was a kid. Tight little space packed with instruments and smelling of oil and wood. When you're having your guitar worked on you want someone you can trust. Reliability and fair prices. Prices were fair. You want someone that does what you ask because you're the one playing it. I worry about my guitars. I want them back in no worse shape than I left them. I can trust Heritage music and their excellent guitar tech. I wouldn't hesitate to take my guitar back here for work.

We were pleasantly surprised when we found Heritage! My son needed his trombone unstuck and they…read moregladly did that for us plus lots of other things like polishing, fixing a couple of missing pieces etc for no extra charge. Brian was fast, educated and friendly! We will definitely be back.

I've been looking for a guitar to truly call my own for a long time. I've mostly played…read morehand-me-downs over the years, and while they served their purpose, this was the first time I really understood what it means to choose an instrument for myself. I recently purchased a Taylor, and the whole experience meant more to me than I expected. I was able to spend time in the store without feeling rushed, really sit with a few options, and figure out what felt right. Elliot was upfront, honest, and incredibly helpful throughout the process. No pressure, no gimmicks just straightforward guidance and a genuine willingness to help me find the right fit. I really appreciated that. Thank you guys for making this a great experience.

The fellas over here are awesome! Right when I walked in…read morethey made me feel like a friend I came in to get set up for some gear for my electric guitar and they were so helpful :) Mitch helped walk through the differences between Amps and explained it in a way that I could easily digest. (Don't hate me I think his name was Eddie?) played demo for different sounds I could expect with the Amps - they both had amazing energy. I'm so excited to continue playing and they are now my go to guys

Mark is the man...great repairman and saved me while my band was traveling through KC. So great to…read morefind a professional technician and a well-stocked woodwind and brass store while away from home; we touring musicians depend on it!

Excellent shop for repair. Several people recommended Dr. Note to us and it was easy to see why…read morethey did. It's a little bit of a drive for us, but completely worth it. He was friendly, knowledgeable and professional. My son's alto sax repair was done on the spot while we waited and for a very reasonable price. We will definitely go back.

Following a surprise outdoor summer gig, the middle seam on my old German upright started opening…read more Greg had a good solution to fix the bass without taking the top off, saving me time and money. In less than a week my bass was fixed. My second time taking my bass here and I'm always happy to chat with Greg and give sweet Pepper some pets.

Black Dog Bass Works is a great solution to bass challenges and adventures. The focus is on solving…read moreyour problems in the ways that works best for you. I have had a bow rehaired and some pesky problems with a pick-up and amp. Using their expertise the shop fixed it to meet my needs versus a simple fix that would get them paid and me outta the shop.

These professional luthiers worked on my entire guitar collection over the past few months,…read morebringing them all up to factory spec and beyond. I travel 200+ miles to get to their shop. It is well worth the trip. I will not let anyone else touch my guitars moving forward. My guitars have never played better. I highly recommend their services. Thanks guys!!!

I brought in an old Yamaha that had never been touched by a luthier before. I had the nut and…read moresaddle replaced and I simply can't believe how well the guitar sounds and plays. They did it absolutely fabulous job. I would give them six stars if I could.